IEOM Society International

IEOM Society Internationa

International Conference on Civil Infrastructure and Construction (CIC 2020)

This is the proceedings of the CIC 2020 Conference, which was held under the patronage of His Excellency Sheikh Khalid bin Khalifa bin Abdulaziz Al Thani in Doha, Qatar from 2 to 5 February 2020. The goal of the conference was to provide a platform to discuss next-generation infrastructure and its construction among key players such as researchers, industry professionals and leaders, local government agencies, clients, construction contractors and policymakers. The conference gathered industry and academia to disseminate their research and field experiences in multiple areas of civil engineering. It was also a unique opportunity for companies and organizations to show the most recent advances in the field of civil infrastructure and construction. The conference covered a wide range of timely topics that address the needs of the construction industry all over the world and particularly in Qatar. All papers were peer reviewed by experts in their field and edited for publication. The conference accepted a total number of 127 papers submitted by authors from five different continents under the following four themes: Theme 1: Construction Management and Process Theme 2: Materials and Transportation Engineering Theme 3: Geotechnical, Environmental, and Geo-environmental Engineering Theme 4: Sustainability, Renovation, and Monitoring of Civil InfrastructureThe list of the Sponsors are listed at page 1

Factors Influencing Customer Satisfaction towards E-shopping in Malaysia

Online shopping or e-shopping has changed the world of business and quite a few people have decided to work with these features. What their primary concerns precisely and the responses from the globalisation are the competency of incorporation while doing their businesses. E-shopping has also increased substantially in Malaysia in recent years. The rapid increase in the e-commerce industry in Malaysia has created the demand to emphasize on how to increase customer satisfaction while operating in the e-retailing environment. It is very important that customers are satisfied with the website, or else, they would not return. Therefore, a crucial fact to look into is that companies must ensure that their customers are satisfied with their purchases that are really essential from the ecommerce’s point of view. With is in mind, this study aimed at investigating customer satisfaction towards e-shopping in Malaysia. A total of 400 questionnaires were distributed among students randomly selected from various public and private universities located within Klang valley area. Total 369 questionnaires were returned, out of which 341 questionnaires were found usable for further analysis. Finally, SEM was employed to test the hypotheses. This study found that customer satisfaction towards e-shopping in Malaysia is to a great extent influenced by ease of use, trust, design of the website, online security and e-service quality. Finally, recommendations and future study direction is provided. Keywords: E-shopping, Customer satisfaction, Trust, Online security, E-service quality, Malaysia

Systematic Approaches for Telemedicine and Data Coordination for COVID-19 in Baja California, Mexico

Conference proceedings info: ICICT 2023: 2023 The 6th International Conference on Information and Computer Technologies Raleigh, HI, United States, March 24-26, 2023 Pages 529-542We provide a model for systematic implementation of telemedicine within a large evaluation center for COVID-19 in the area of Baja California, Mexico. Our model is based on human-centric design factors and cross disciplinary collaborations for scalable data-driven enablement of smartphone, cellular, and video Teleconsul-tation technologies to link hospitals, clinics, and emergency medical services for point-of-care assessments of COVID testing, and for subsequent treatment and quar-antine decisions. A multidisciplinary team was rapidly created, in cooperation with different institutions, including: the Autonomous University of Baja California, the Ministry of Health, the Command, Communication and Computer Control Center of the Ministry of the State of Baja California (C4), Colleges of Medicine, and the College of Psychologists. Our objective is to provide information to the public and to evaluate COVID-19 in real time and to track, regional, municipal, and state-wide data in real time that informs supply chains and resource allocation with the anticipation of a surge in COVID-19 cases. RESUMEN Proporcionamos un modelo para la implementación sistemática de la telemedicina dentro de un gran centro de evaluación de COVID-19 en el área de Baja California, México. Nuestro modelo se basa en factores de diseño centrados en el ser humano y colaboraciones interdisciplinarias para la habilitación escalable basada en datos de tecnologías de teleconsulta de teléfonos inteligentes, celulares y video para vincular hospitales, clínicas y servicios médicos de emergencia para evaluaciones de COVID en el punto de atención. pruebas, y para el tratamiento posterior y decisiones de cuarentena. Rápidamente se creó un equipo multidisciplinario, en cooperación con diferentes instituciones, entre ellas: la Universidad Autónoma de Baja California, la Secretaría de Salud, el Centro de Comando, Comunicaciones y Control Informático. de la Secretaría del Estado de Baja California (C4), Facultades de Medicina y Colegio de Psicólogos. Nuestro objetivo es proporcionar información al público y evaluar COVID-19 en tiempo real y rastrear datos regionales, municipales y estatales en tiempo real que informan las cadenas de suministro y la asignación de recursos con la anticipación de un aumento de COVID-19. 19 casos.ICICT 2023: 2023 The 6th International Conference on Information and Computer Technologieshttps://doi.org/10.1007/978-981-99-3236-

Wisdom of Ulū al-Albāb in sustaining human resource development in Muslim world

The wisdom of men that endowed with understanding (ulū al-albāb) sustains human resource development in Muslim world for many centuries despite the presence of colonization and dominance of super power from non-Muslim world. The essence of ulū al-albāb lies with the Tawhīdic paradigm, an Islamic monotheism that guides men and women to execute dual tasks as servant and vicegerent of Allah. This study argues that wisdom of ulū al-albāb provides comprehensive elements of sustainability in the human resource development. Based on interviews with selected Muslim business owners and managers from various nationalities operated their business in Klang Valley, most of the wisdom lies in the struggle to survive within the free market systems and reduces the wisdom of ulū al-albāb to certain routines and innovation instead of survival of the Muslim nation and civilization. The study provides contingency views on human resource development from the ulū al-albāb dimension. Public policy makers and business decision makers would develop ulū al-albāb HRD system to acquire, transfer and nurture wisdom to sustain organization. The future research suggest the study to use triangulation case study method for more rigorous and comprehensive results

Pengaruh tret personaliti lima faktor terhadap kegembiraan

Kajian ini bertujuan untuk mengenalpasti sejauhmana lima tret personaliti daripada Model Personaliti Lima Faktor (extraversion, agreeableness, conscientiousness, neuroticism, openness to experience: McCrae & Costa, 1999) menentukan kegembiraan. Seramai 187 orang responden dalam linkungan umur 20 hingga 50 tahun terlibat dalam kajian ini. Kajian ini menggunakan Big Five Inventory (Goldberg, 1992) untuk mengukur tret personaliti responden. Tahap kegembiraan responden diukur menggunakan Oxford Happiness Inventory (Argyle, Martin, & Crossland, 1989). Data kajian dianalisis menggunakan kaedah regresi berganda. Keputusan kajian menunjukkan hanya tret personaliti agreeableness, conscientiousness dan neuroticism mempunyai pengaruh yang siknifikan terhadap kegembiraan secara kolektif