A multi-agent platform for hospital interoperability

The interoperability among the Health Information Systems is a natural demand nowadays. The Agency for Integration, Diffusion and Archive of Medical Information (AIDA) is a Multi-Agent System (MAS) specifically developed to guarantee interoperability in health organizations. This paper presents the Biomedical Multi-agent Platform for Interoperability (BMaPI) integrated in AIDA and it is used by all hospital services which communicates with AIDA, one of the examples is the Intensive Care Unit. The BMaPI main objective is to facilitate the communication among the agents of a MAS. It also assists the interaction between humans and agents through an interface that allows the administrators to create new agents easily and to monitor their activities in real time. Due to the BMaPI characteristics it is possible ensure the continuous work of the AIDA agents associated to INTCare system. The BMaPI was installed in Centro Hospitalar do Porto successfully, increasing the functionality and overall usability of AIDA platform.(undefined

The next generation of interoperability agents in healthcare

Interoperability in health information systems is increasingly a requirement rather than an option. Standards and technologies, such as multi-agent systems, have proven to be powerful tools in interoperability issues. In the last few years, the authors have worked on developing the Agency for Integration, Diffusion and Archive of Medical Information (AIDA), which is an intelligent, agent-based platform to ensure interoperability in healthcare units. It is increasingly important to ensure the high availability and reliability of systems. The functions provided by the systems that treat interoperability cannot fail. This paper shows the importance of monitoring and controlling intelligent agents as a tool to anticipate problems in health information systems. The interaction between humans and agents through an interface that allows the user to create new agents easily and to monitor their activities in real time is also an important feature, as health systems evolve by adopting more features and solving new problems. A module was installed in Centro Hospitalar do Porto, increasing the functionality and the overall usability of AIDA.This work is funded by National Funds through the FCT-Fundacao para a Ciencia e a Tecnologia (Portuguese Foundation for Science and Technology) within project PEst-OE/EEI/UI0752/2014. PEst-OE means in Portuguese "Strategic Project by National Funds" and "EEI" means "Informatics and Electronic Engineering"

Improving high availability and reliability of health interoperability systems

The accessibility and availability of patient clinical information are a constant need. The Agency for Interoperation, Diffusion and Archive of Medical Information (AIDA) was then developed to ensure the interoperability among healthcare information systems successfully. AIDA has demonstrated over time the need for greater control over its agents and their activities as the need for monitoring and preventing its machines and agents. This paper presents monitoring and prevention systems that were developed for machines and agents, which allow not only prevent faults, but also watch and evaluate the behaviour of these components through monitoring dashboards. The Biomedical Multiagent Platform for Interoperability (BMaPI) implemented in Centro Hospitalar do Porto (CHP) revealed provide the necessary data and functionalities capable to manage and to monitor agents’ activities. It was found that the prevention systems identified critical situations successfully, contributing to an increase in the integrity and availability of AIDA implemented in CHP

Improving quality of electronic health records with SNOMED

The use of classifications, standards and terminology proves to be of particular importance to classify therapist techniques, clinical and nursing procedures and formulate diagnoses. This work shows a different implementation than usual, the application developed doesn’t depend of platform of medical record. The Department of pathological anatomy was chosen as a pilot service to enter the SNOMED system, to produce reports and to evaluate the benefits of its use in a real context. The successful implementation is directly related to the success of interoperability between information and the use of electronic health record systems. It is the first step to extend the system to the whole hospital and to the success of clinical research, to provide alerts and prevention systems and reduce medical errors

Step towards monitoring intelligent agents in healthcare information systems

A platform for establishing interoperability between heterogeneous information systems implemented in a hospital environment is more a requirement than an option. The Agency for the Integration, Diffusion and Archiving of Medical and Clinical Information (AIDA) is an interoperability platform designed specifically to address the problem of integrating information from multiple systems and addressing interoperability, confidentiality, integrity and data availability. This article focuses on the relevance and need for such vigilance, finding and designing effective new ways to establish them. This study culminated in the creation of AIDAMonit, a surveillance platform developed and tested by ALGORITMI Center researchers, which has shown promise and is extremely beneficial for the well-functioning of the health facilities currently using the AIDA platform.This work has been supported by FCT – Fundação para a Ciência e Tecnologia within the Project Scope: UID/CEC/00319/2019 and DSAIPA/DS/0084/2018

Intelligent systems for monitoring and preventing in healthcare information systems

Nowadays the interoperability in Healthcare Information Systems (HIS) is a fundamental requirement. The Agency for Integration, Diffusion and Archive of Medical Information (AIDA) is an interoperability healthcare platform that ensures these demands and it is implemented in Centro Hospitalar do Porto (CHP), a major healthcare unit in Portugal. Therefore, the overall performance of CHP HIS depends on the success of AIDA functioning. This paper presents monitoring and prevention systems implemented in the CHP, which aim to improve the system integrity and high availability. These systems allow the monitoring and the detection of situations conducive to failure in the AIDA main components: database, machines and intelligent agents. Through the monitoring systems, it was found that the database most critical period is between 11:00 and 12:00 and the resources are well balanced. The prevention systems detected abnormal situations that were reported to the administrators that took preventive actions, avoiding damage to AIDA workflow

Healthcare interoperability through intelligent agent technology

With technological advances, the amount of data and the information systems in healthcare units has been increasing exponentially. The accessibility and availability of patients’ clinical information are a constant need. The Agency for Integration, Diffusion and Archive of Medical Information (AIDA) was developed to fulfill this need and it was implemented at the Centro Hospitalar do Porto (CHP), revealing a highly successful, ensuring interoperability among CHP healthcare information systems. This paper presents a new AIDA module, which aims to monitor the activity of its agents. It revealed its usefulness, providing to the user the functionalities and the necessary data for it to make a complete monitoring of the activities of each AIDA agent. It was still considered an efficient system, since it does not compromise the resources of the machine where it was implemented. In addition, this module increases AIDA functionality and efficiency

Improving quality of medical service with mobile health software

An increasing number of m-Health applications are being developed benefiting health service delivery. In this paper, a new methodology based on the principle of calm computing applied to diagnostic and therapeutic procedure reporting is proposed. A mobile application was designed for the physicians of one of the Portuguese major hospitals, which takes advantage of a multi-agent interoperability platform, the Agency for the Integration, Diffusion and Archive (AIDA). This application allows the visualization of inpatients and outpatients medical reports in a quicker and safer manner, in addition to offer a remote access to information. This project shows the advantages in the use of mobile software in a medical environment but the first step is always to build or use an interoperability platform, flexible, adaptable and pervasive. The platform offers a comprehensive set of services that restricts the development of mobile software almost exclusively to the mobile user interface design. The technology was tested and assessed in a real context by intensivists

A conceptual model for multichannel interaction in healthcare services

Multichannel interaction services have grown and evolved a lot in many sectors and their potential has been demonstrated in terms of monitoring and engaging with customers. In healthcare, has a tremendous impact on health organization as well to patients. In a multichannel interaction, environment patients can interact with health professionals across many channels without losing previous interactions, i.e. patients have a continuity of services across different channels. This paper aims to introduce a conceptual model of multichannel interaction in healthcare services. The model addresses all main actors involved in the process of multichannel interaction. The model proposed was validated through a proof of concept with a proposed artefact designed during the pandemic of new coronavirus COVID-19.FCT -Fundação para a Ciência e a Tecnologia(UIDB/00319/2020

Interoperability in health care

With the advancement of technology, patient information has been being computerized in order to facilitate the work of healthcare professionals and improve the quality of healthcare delivery. However, there are many heterogeneous information systems that need to communicate, sharing information and making it available when and where it is needed. To respond to this requirement the Agency for Integration, Diffusion, and Archiving of medical information (AIDA) was created, a multi-agent and service-based platform that ensures interoperability among healthcare information systems. In order to improve the performance of the platform, beyond the SWOT analysis performed, a system to prevent failures that may occur in the platform database and also in machines where the agents are executed was created. The system has been implemented in the Centro Hospitalar do Porto (one of the major Portuguese hospitals), and it is now possible to define critical workload periods of AIDA, improving high availability and load balancing. This is explored in this chapter.(undefined