A Conceptual Framework of Reverse Logistics Impact on Firm Performance

This study aims to examine the reverse logistics factors that impact upon firm performance. We review reverse logistics factors under three research streams: (a) resource-based view of the firm, including: Firm strategy, Operations management, and Customer loyalty (b) relational theory, including: Supply chain efficiency, Supply chain collaboration, and institutional theory, including: Government support and Cultural alignment. We measured firm performance with 5 measures: profitability, cost, innovativeness, perceived competitive advantage, and perceived customer satisfaction. We discuss implications for research, policy and practice

Towards a Novel Cooperative Logistics Information System Framework

Supply Chains and Logistics have a growing importance in global economy. Supply Chain Information Systems over the world are heterogeneous and each one can both produce and receive massive amounts of structured and unstructured data in real-time, which are usually generated by information systems, connected objects or manually by humans. This heterogeneity is due to Logistics Information Systems components and processes that are developed by different modelling methods and running on many platforms; hence, decision making process is difficult in such multi-actor environment. In this paper we identify some current challenges and integration issues between separately designed Logistics Information Systems (LIS), and we propose a Distributed Cooperative Logistics Platform (DCLP) framework based on NoSQL, which facilitates real-time cooperation between stakeholders and improves decision making process in a multi-actor environment. We included also a case study of Hospital Supply Chain (HSC), and a brief discussion on perspectives and future scope of work

Business integration between manufacturing and transport-logistics firms

Purpose - This paper analyses how manufacturers and transport-logistics service providers (TLSPs) work together and integrate their business processes. The information technologies used to support the integration, the processes currently integrated, and the expected future integration, are searched. Design/methodology/approach - Six in-depth case studies were conducted among leading companies in the electrical, electronics, mechanical, food processing, and transport-logistics industries. The data was collected using comprehensive semi-structured interviews. Findings - Most of the firms are coupled electronically through EDI. The current business integration practices are primarily restricted to some sub-processes in three key SC processes: Customer service management, order fulfillment and backwards logistics. In the future the manufacturers want a better integration with the TLSPs, but at the same time, manufacturers would like to have the freedom of breaking the relationship, if the party does not fulfill the requisites and expectations. The future developments associated to the "commoditization" of TLSPs’ services would reinforce this trend. Originality/value - This research has shed light on a relatively unexplored area related to the integration between manufacturers and transport-logistics firms. Our research has highlighted the complexity of the integration between the two echelons, and has helped to the identification of current areas of integration. This research has also contributed to understand how the integration occurs in real contexts, by uncovering with a high degree of detail, what manufactures do to integrate their business with the TLSPsSupply chain management; Business process integration; Information technologies (IT); Standardization; Manufacturers; Transport and Logistics Service Providers (TLSPs)

Supply chain management: An opportunity for metaheuristics

In today’s highly competitive and global marketplace the pressure on organizations to find new ways to create and deliver value to customers grows ever stronger. In the last two decades, logistics and supply chain has moved to the center stage. There has been a growing recognition that it is through an effective management of the logistics function and the supply chain that the goal of cost reduction and service enhancement can be achieved. The key to success in Supply Chain Management (SCM) require heavy emphasis on integration of activities, cooperation, coordination and information sharing throughout the entire supply chain, from suppliers to customers. To be able to respond to the challenge of integration there is the need of sophisticated decision support systems based on powerful mathematical models and solution techniques, together with the advances in information and communication technologies. The industry and the academia have become increasingly interested in SCM to be able to respond to the problems and issues posed by the changes in the logistics and supply chain. We present a brief discussion on the important issues in SCM. We then argue that metaheuristics can play an important role in solving complex supply chain related problems derived by the importance of designing and managing the entire supply chain as a single entity. We will focus specially on the Iterated Local Search, Tabu Search and Scatter Search as the ones, but not limited to, with great potential to be used on solving the SCM related problems. We will present briefly some successful applications.Supply chain management, metaheuristics, iterated local search, tabu search and scatter search

To Greener Pastures: An Action Research Study on the Environmental Sustainability of Humanitarian Supply Chains

Purpose: While humanitarian supply chains (HSCs) inherently contribute to social sustainability by alleviating the suffering of afflicted communities, their unintended adverse environmental impact has been overlooked hitherto. This paper draws upon contingency theory to synthesize green practices for HSCs, identify the contingency factors that impact on greening HSCs and explore how focal humanitarian organizations (HOs) can cope with such contingency factors. Design/methodology/approach: Deploying an action research methodology, two-and-a-half cycles of collaboration between researchers and a United Nations agency were completed. The first half-cycle developed a deductive greening framework, synthesizing extant green practices from the literature. In the second and third cycles, green practices were adopted/customized/developed reflecting organizational and contextual contingency factors. Action steps were implemented in the HSC for prophylactics, involving an operational mix of disaster relief and development programs. Findings: First, the study presents a greening framework that synthesizes extant green practices in a suitable form for HOs. Second, it identifies the contingency factors associated with greening HSCs regarding funding environment, stakeholders, field of activity and organizational management. Third, it outlines the mechanisms for coping with the contingency factors identified, inter alia, improving the visibility of headquarters over field operations, promoting collaboration and resource sharing with other HOs as well as among different implementing partners in each country, and working with suppliers for greener packaging. The study advances a set of actionable propositions for greening HSCs. Practical implications: Using an action research methodology, the study makes strong practical contributions. Humanitarian practitioners can adopt the greening framework and the lessons learnt from the implementation cycles presented in this study. Originality/value: This is one of the first empirical studies to integrate environmental sustainability and HSCs using an action research methodology

Pomiar wydajności zarządzania zielonymi łańcuchami dostaw

Only what is measured can be managed properly. And the measurement process should serve a continuous improvement of companies and whole supply chains. Data from the performance measurement system should cause an increase of cooperation and help in taking right decisions about changes at the operational level, and on the other hand, are an important information when redefining strategies. This will allow for the development of the supply chain based on knowledge, in which the scope of cooperation is literally unlimited (including green aspects). There are two basic approaches to measuring the performance of supply chains: a comprehensive measurement that measures the results of the entire chain (which can be divided into individual tiers and levels) and partial measurement when we measure only certain aspects. Often, in practice, only measurement of separately operating companies is practiced by companies, not throughout chains. And the problem is even more evident when it comes to measuring performance of green activities in integrated supply chains. The paper presents the possibilities of evaluation of GSCM performance. The major challenges and obstacles are presented and assessed.Tylko to, co jest mierzone, może być właściwie zarządzane. Proces pomiaru powinien służyć ciągłemu doskonaleniu przedsiębiorstw i całych łańcuchów dostaw. Dane z systemu pomiaru powinny powodować wzrost współpracy i pomagać w podejmowaniu decyzji o zmianach na poziomie operacyjnym, a z drugiej strony może to być ważna informacja przy przedefiniowaniu strategii. Pozwala to na rozwój łańcuchów dostaw opartych na wiedzy, gdzie zakres współpracy jest dosłownie nieograniczony (dotyczy to również aspektów ekologicznych). Istnieją dwa podstawowe podejścia do pomiaru wydajności łańcucha dostaw: kompleksowy pomiar, który patrzy na wyniki całego łańcucha (który można rozdzielić na poszczególne szczeble i poziomy), oraz pomiar częściowy, gdy mierzymy tylko niektóre aspekty. Często praktykowany jest tylko pomiar oddzielnie działających firm, a nie całego łańcucha. Problem jest jeszcze bardziej widoczny, jeśli chodzi o pomiar wydajności działań ekologicznych w zintegrowanych łańcuchach dostaw. W artykule opisano możliwości oceny wyników GSCM. Przedstawiono i oceniono główne wyzwania i przeszkody stojące przed pomiarem wyników zielonych łańcuchów dostaw

THE ADOPTION/ADAPTATION OF THE "SUPPLY CHAIN" CONCEPT IN ROMANIAN

There are several terms used in Romanian for the English term supply chain. We have counted eleven. It has been adopted in several ways and it is perceived (adapted) in several ways in Romania. There are several causes which have determined this fact: the English terminology inconsistence regarding supply chain has been translated into other languages, professionals roots determine the usage (logistics professionals use it for logistics, strategic logistics use it in general etc.), the lack of Romanian discussions regarding the new professional terminology at general level and supply chain and logistics in particular. We expose the different ways by which supply chain is reflected in Romanian, we discuss the causes which have generated this total confusion and then we suggest a proper term for supply chain in Romanian, considering the real meaning of the term and the strategies adopted by other countries regarding supply chain adoption. In conclusion, we propose a general adoption and adaptation for the term in Romanian.supply chain, logistics, strategy, adoption,adaptation.

Enhancing Brand Equity Through Sustainability: Waste Recycling

Unlike many existing research studies that explain reverse marketing from a purchasing perspective, this study recognizes it as an honest effort made by managers aiming to promote sustainability by purposefully managing waste and discusses the spillover effect of their initiatives on brand equity. It argues that efficient recycling of products through reverse marketing by a brand demonstrates its sincere intent to adopt sustainable business practices and enhances its equity in the marketplace. A business-to-business viewpoint has been used to combine knowledge about waste recycling and management through reverse marketing based on the unpretentious operations and management practices. The propositions reflect on the criticality of engaging business customer firms in a procedural mechanism of recycling for increase in brand equity as the success of reverse marketing. A comprehensive adoption of an initiative like waste management through reverse marketing by a brand highlights how sustainability initiatives can create value for the customers of the brand and ultimately drive brand equity

Supply chain challenges for sustainability: the case of waste textiles as raw materials

Purpose: This paper addresses the growing problem of textile waste in the rapidly developing cities of subSaharan Africa and examines, from a supply chain perspective, the potential for waste textile materials to be transformed into the raw materials for new consumer products. Research Approach: The paper reflects on the outcomes of a field trip to Dar es Salaam in which stakeholders in a hypothesised textile waste supply chain were interviewed and waste textile materials were analysed in order to determine their content and appropriateness for reuse. Findings from the field study have been compared with current literature on logistics and market creation, waste generation, management and recycling in sub-Saharan Africa. Findings and Originality: The findings show that a rudimentary system has been in place for many years to collect and recycle textiles in Dar es Salaam. However, at the same time as textile waste is projected to increase in the city, collection rates are falling. The chief reasons for the falling rates are failures in the ‘modernised mixture’ approach to waste collection employed by Dar es Salaam City Council and market failure for the collected materials. Alternative combinations of ‘modernised mixtures’, incorporating community-based organisations, are likely to increase textile yields from unplanned urban areas but previous high-profile failures in such systems within Dar es Salaam mean there is caution on both sides in entering into such a relationship. The more pressing problem is to identify appropriate end markets for the textile materials, since in a country where recycling is entirely market-driven, failure to do so will undermine any attempt to improve the collection system. Whilst many studies have considered general recycling practices in sub-Saharan Africa, there are few investigations into textile waste. Furthermore, those existing studies do not consider the importance of understanding fibre composition of the materials in order to determine the most appropriate end markets. Research Impact: The research contributes to the growing body of knowledge on ‘bottom of the pyramid’ approaches to sustainable futures. Practical Impact: The work presented considers supply chain problems and offers approaches to tackling the increasing waste management issues of Dar es Salaam and proposes a mechanism for doing so which has the potential to provide income for the poorest sectors of the urban society