Discovering the Impact of Knowledge in Recommender Systems: A Comparative Study

Recommender systems engage user profiles and appropriate filtering techniques to assist users in finding more relevant information over the large volume of information. User profiles play an important role in the success of recommendation process since they model and represent the actual user needs. However, a comprehensive literature review of recommender systems has demonstrated no concrete study on the role and impact of knowledge in user profiling and filtering approache. In this paper, we review the most prominent recommender systems in the literature and examine the impression of knowledge extracted from different sources. We then come up with this finding that semantic information from the user context has substantial impact on the performance of knowledge based recommender systems. Finally, some new clues for improvement the knowledge-based profiles have been proposed.Comment: 14 pages, 3 tables; International Journal of Computer Science & Engineering Survey (IJCSES) Vol.2, No.3, August 201

Personalization in cultural heritage: the road travelled and the one ahead

Over the last 20 years, cultural heritage has been a favored domain for personalization research. For years, researchers have experimented with the cutting edge technology of the day; now, with the convergence of internet and wireless technology, and the increasing adoption of the Web as a platform for the publication of information, the visitor is able to exploit cultural heritage material before, during and after the visit, having different goals and requirements in each phase. However, cultural heritage sites have a huge amount of information to present, which must be filtered and personalized in order to enable the individual user to easily access it. Personalization of cultural heritage information requires a system that is able to model the user (e.g., interest, knowledge and other personal characteristics), as well as contextual aspects, select the most appropriate content, and deliver it in the most suitable way. It should be noted that achieving this result is extremely challenging in the case of first-time users, such as tourists who visit a cultural heritage site for the first time (and maybe the only time in their life). In addition, as tourism is a social activity, adapting to the individual is not enough because groups and communities have to be modeled and supported as well, taking into account their mutual interests, previous mutual experience, and requirements. How to model and represent the user(s) and the context of the visit and how to reason with regard to the information that is available are the challenges faced by researchers in personalization of cultural heritage. Notwithstanding the effort invested so far, a definite solution is far from being reached, mainly because new technology and new aspects of personalization are constantly being introduced. This article surveys the research in this area. Starting from the earlier systems, which presented cultural heritage information in kiosks, it summarizes the evolution of personalization techniques in museum web sites, virtual collections and mobile guides, until recent extension of cultural heritage toward the semantic and social web. The paper concludes with current challenges and points out areas where future research is needed

Social Relations and Methods in Recommender Systems: A Systematic Review

With the constant growth of information, data sparsity problems, and cold start have become a complex problem in obtaining accurate recommendations. Currently, authors consider the user's historical behavior and find contextual information about the user, such as social relationships, time information, and location. In this work, a systematic review of the literature on recommender systems that use the information on social relationships between users was carried out. As the main findings, social relations were classified into three groups: trust, friend activities, and user interactions. Likewise, the collaborative filtering approach was the most used, and with the best results, considering the methods based on memory and model. The most used metrics that we found, and the recommendation methods studied in mobile applications are presented. The information provided by this study can be valuable to increase the precision of the recommendations

ChatGPT and Persuasive Technologies for the Management and Delivery of Personalized Recommendations in Hotel Hospitality

Recommender systems have become indispensable tools in the hotel hospitality industry, enabling personalized and tailored experiences for guests. Recent advancements in large language models (LLMs), such as ChatGPT, and persuasive technologies, have opened new avenues for enhancing the effectiveness of those systems. This paper explores the potential of integrating ChatGPT and persuasive technologies for automating and improving hotel hospitality recommender systems. First, we delve into the capabilities of ChatGPT, which can understand and generate human-like text, enabling more accurate and context-aware recommendations. We discuss the integration of ChatGPT into recommender systems, highlighting the ability to analyze user preferences, extract valuable insights from online reviews, and generate personalized recommendations based on guest profiles. Second, we investigate the role of persuasive technology in influencing user behavior and enhancing the persuasive impact of hotel recommendations. By incorporating persuasive techniques, such as social proof, scarcity and personalization, recommender systems can effectively influence user decision-making and encourage desired actions, such as booking a specific hotel or upgrading their room. To investigate the efficacy of ChatGPT and persuasive technologies, we present a pilot experi-ment with a case study involving a hotel recommender system. We aim to study the impact of integrating ChatGPT and persua-sive techniques on user engagement, satisfaction, and conversion rates. The preliminary results demonstrate the potential of these technologies in enhancing the overall guest experience and business performance. Overall, this paper contributes to the field of hotel hospitality by exploring the synergistic relationship between LLMs and persuasive technology in recommender systems, ultimately influencing guest satisfaction and hotel revenue.Comment: 17 pages, 12 figure

RACOFI: A Rule-Applying Collaborative Filtering System

In this paper we give an overview of the RACOFI (Rule-Applying Collaborative Filtering) multidimensional rating system and its related technologies. This will be exemplified with RACOFI Music, an implemented collaboration agent that assists on-line users in the rating and recommendation of audio (Learning) Objects. It lets users rate contemporary Canadian music in the five dimensions of impression, lyrics, music, originality, and production. The collaborative filtering algorithms STI Pearson, STIN2, and the Per Item Average algorithms are then employed together with RuleML-based rules to recommend music objects that best match user queries. RACOFI has been on-line since August 2003 at http://racofi.elg.ca.

IMPROVING COLLABORATIVE FILTERING RECOMMENDER BY USING MULTI-CRITERIA RATING AND IMPLICIT SOCIAL NETWORKS TO RECOMMEND RESEARCH PAPERS

Research paper recommender systems (RSs) aim to alleviate the information overload of researchers by suggesting relevant and useful papers. The collaborative filtering in the area of recommending research papers can benefit by using richer user feedback data through multi-criteria rating, and by integrating richer social network data into the recommender algorithm. Existing approaches using collaborative filtering or hybrid approaches typically allow only one rating criterion (overall liking) for users to evaluate papers. We conducted a qualitative study using focus group to explore the most important criteria for rating research papers that can be used to control the paper recommendation by enabling users to set the weight for each criterion. We investigated also the effect of using different rating criteria on the user interface design and how the user can control the weight of the criteria. We followed that by a quantitative study using a questionnaire to validate our findings from the focus group and to find if the chosen criteria are domain independent. Combining social network information with collaborative filtering recommendation algorithms has successfully reduced some of the drawbacks of collaborative filtering and increased the accuracy of recommendations. All existing recommendation approaches that combine social network information with collaborative filtering in this domain have used explicit social relations that are initiated by users (e.g. “friendship”, “following”). The results have shown that the recommendations produced using explicit social relations cannot compete with traditional collaborative filtering and suffer from the low user coverage. We argue that the available data in social bookmarking Web sites can be exploited to connect similar users using implicit social connections based on their bookmarking behavior. We explore the implicit social relations between users in social bookmarking Web sites (such as CiteULike and Mendeley), and propose three different implicit social networks to recommend relevant papers to users: readership, co-readership and tag-based implicit social networks. First, for each network, we tested the interest similarities of users who are connected using the proposed implicit social networks and compare them with the interest similarities using two explicit social networks: co-authorship and friendship. We found that the readership implicit social network connects users with more similarities than users who are connected using co-authorship and friendship explicit social networks. Then, we compare the recommendation using three different recommendation approaches and implicit social network alone with the recommendation using implicit and explicit social network. We found that fusing recommendation from implicit and explicit social networks can increase the prediction accuracy, and user coverage. The trade-off between the prediction accuracy and diversity was also studied with different social distances between users. The results showed that the diversity of the recommended list increases with the increase of social distance. To summarize, the main contributions of this dissertation to the area of research paper recommendation are two-fold. It is the first to explore the use of multi-criteria rating for research papers. Secondly, it proposes and evaluates a novel approach to improve collaborative filtering in both prediction accuracy (performance) and user coverage and diversity (nonperformance measures) in social bookmarking systems for sharing research papers, by defining and exploiting several implicit social networks from usage data that is widely available

A Survey of e-Commerce Recommender Systems

Due to their powerful personalization and efficiency features, recommendation systems are being used extensively in many online environments. Recommender systems provide great opportunities to businesses, therefore research on developing new recommender system techniques and methods have been receiving increasing attention. This paper reviews recent developments in recommender systems in the domain of ecommerce. The main purpose of the paper is to summarize and compare the latest improvements of e-commerce recommender systems from the perspective of e-vendors. By examining the recent publications in the field, our research provides thorough analysis of current advancements and attempts to identify the existing issues in recommender systems. Final outcomes give practitioners and researchers the necessary insights and directions on recommender systems