The e-revolution and post-compulsory education: using e-business models to deliver quality education

The best practices of e-business are revolutionising not just technology itself but the whole process through which services are provided; and from which important lessons can be learnt by post-compulsory educational institutions. This book aims to move debates about ICT and higher education beyond a simple focus on e-learning by considering the provision of post-compulsory education as a whole. It considers what we mean by e-business, why e-business approaches are relevant to universities and colleges and the key issues this raises for post-secondary education

Evaluating case studies of community-oriented integrated care.

This paper summarises a ten-year conversation within London Journal of Primary Care about the nature of community-oriented integrated care (COIC) and how to develop and evaluate it. COIC means integration of efforts for combined disease-treatment and health-enhancement at local, community level. COIC is similar to the World Health Organisation concept of a Community-Based Coordinating Hub - both require a local geographic area where different organisations align their activities for whole system integration and develop local communities for health. COIC is a necessary part of an integrated system for health and care because it enables multiple insights into 'wicked problems', and multiple services to integrate their activities for people with complex conditions, at the same time helping everyone to collaborate for the health of the local population. The conversation concludes seven aspects of COIC that warrant further attention

Emotion management as struggle in dirty work: the experiences of exotic dancers

We further the research to date on ambiguity, ambivalence and contradiction in organisation studies by integrating the dirty work and emotion management literatures. Our intent is to better understand the complex cognitive processes underpinning everyday experiences of those working in what has been perceived to be a high-breadth high-depth stigmatised occupation, that is, exotic dancing. Dancers’ stories reveal they are acutely aware of social and moral taint associated with the work and in turn their self-identities. They adopt a number of strategies to manage their spoiled identities and we contribute by unpicking the cognitive processes that underpin these strategies. In extending strategies of emotional ambivalence at work and stigma management, we conclude that through a lens of emotion management as struggle, exotic dancers, and more broadly dirty workers, do not ‘resolve’ the ambivalence, contradiction and ambiguity they confront but can be seen to experience at best a type of contingent coherence in their everyday work

Collaboration in the Semantic Grid: a Basis for e-Learning

The CoAKTinG project aims to advance the state of the art in collaborative mediated spaces for the Semantic Grid. This paper presents an overview of the hypertext and knowledge based tools which have been deployed to augment existing collaborative environments, and the ontology which is used to exchange structure, promote enhanced process tracking, and aid navigation of resources before, after, and while a collaboration occurs. While the primary focus of the project has been supporting e-Science, this paper also explores the similarities and application of CoAKTinG technologies as part of a human-centred design approach to e-Learning