Interpreting an ERP implementation from a stakeholder perspective

ERP systems are software packages that enable the integration of transactions oriented data and business processes throughout an organization. ERP implementation can be viewed as an organizational change process: many problems related to ERP implementation are related to a misfit of the system with the characteristics of the organization. This article uses the evidence of a case study to uncover some important dimensions of the organizational change issues related to ERP implementation. The study shows how ERP implementation can impact the interests of stakeholders of the ERP-system and how these groups may react by influencing the course of events, for example by altering the design and implementation in ways that are more consistent with their interests. Understanding the possible impact of ERP on particular interests of stakeholders may help project managers and others to manage ERP implementations more effectively.

Division of Labour and Social Coordination Modes : A simple simulation model

This paper presents a preliminary investigation of the relationship between the process of functional division of labour and the modes in which activities and plans are coordinated. We consider a very simple production process: a given heap of bank-notes has to be counted by a group of accountants. Because of limited individual capabilities and/or the possibilities of mistakes and external disturbances, the task has to be divided among several accountants and a hierarchical coordination problem arises. We can imagine several different ways of socially implementing coordination of devided tasks. 1) a central planner can compute the optimal architecture of the system; 2) a central planner can promote quantity adjustments by moving accountants from hierarchical levels where there exist idle resources to levels where resources are insufficient; 3) quasi-market mechanisms can use quantity or price signals for promoting decentralized adjustments. By means of a simple simulation model, based on Genetic Algorithms and Classifiers Systems, we can study the dynamic efficiency properties of each coordination mode and in particular their capability, speed and cost of adaptation to changing environmental situations (i.e. variations of the size of the task and/or variations of agents' capabilities). Such interesting issues as returns to scale, specialization and workers exploitation can be easily studied in the same model

Team-oriented process programming

Team-oriented process programming promises to provide significant support for the planning, directing, and controlling of software engineering projects. In this paper we apply process programming to software engineering teams and show how this can provide powerful new capabilities for the management of software projects. We identify key issues which must be addressed to apply process programming to teams, and present our vision for team-oriented process programming