Social bookmarking and tagging behavior: an empirical analysis on delicious and connotea

Social bookmarking services have shown themselves as common and popular Internet tools by successfully acquiring millions of users, with Delicious being one of the most popular social bookmarking services to the public. While Delicious is used mainly for general purposes, Connotea, another social bookmarking site that primarily serves academic and scientific interests, has become equally popular among researcher groups. This paper attempts to analyze and compare users’ bookmarking and tagging behavior in Connotea and Delicious. The results show that there is a distinctive difference in usage behavior among these two groups of users. Delicious users create bookmarks more frequently than Connotea users, but Connotea users tend to use more distinctive tags for their bookmarks than Delicious users. Moreover, our result from the analysis indicates that the number of bookmarks created is a significant predictor of the quantity of tags used. This study is a starting point from which to explore the reasons behind the difference in social bookmarking and tagging behavior among different usage orientation groups.postprintThe 6th International Conference on Knowledge Management (ICKM 2009), Hong Kong, 3-4 December 2009. In Proceedings of the ICKM, 2009, p. 1-1

Classifying Web 2.0 Supported Applications By Pattern Of Usage: Functional & Technical ISSUES

The rapid evolution of Internet technologies have witnessed new Web elements, such as blogs, wikis, social networking, social bookmarking, and other related applications referred to as Web 2.0. Web 1.0 paradigm was related with passive, just receptive users, whereas Web 2.0 paradigm relies mainly on user participation and user-generated content. In Web 2.0 applications users are invited to comment, share, edit, classify, as well as remix data from multiple sources. Although there are several Web 2.0 applications in the market there is still lack of a profound approach guiding the analysis, design and development of such applications. This paper suggests classifying Web 2.0 tools by “Pattern of Usage” or in other words the functionalities that characterize their specific features. By reviewing several literatures we extracted multiple attributes related to functionalities of Web 2.0 tools. These have been crystallised into 7 patterns of usage that include; Inter-connectivity, Content authoring, Content tagging & rating, Content aggregation & syndication, Content remixing, Content streaming and File sharing. By interlinking functionality/ usage with underlying technologies, techniques and architecture we provided insight into design and technical requirements for Web 2.0 supported applications. Furthermore we broke down the patterns into basic, elementary to include Inter-connectivity, File sharing and Content remixing, and secondary, supportive to include the other four patterns. This would provide the technical core for any development methodology targeted at Web 2.0 applications

Social bookmarking and tagging behavior: an empirical analysis on delicious and connotea

Social bookmarking services have shown themselves as common and popular Internet tools by successfully acquiring millions of users, with Delicious being one of the most popular social bookmarking services to the public. While Delicious is used mainly for general purposes, Connotea, another social bookmarking site that primarily serves academic and scientific interests, has become equally popular among researcher groups. This paper attempts to analyze and compare users’ bookmarking and tagging behavior in Connotea and Delicious. The results show that there is a distinctive difference in usage behavior among these two groups of users. Delicious users create bookmarks more frequently than Connotea users, but Connotea users tend to use more distinctive tags for their bookmarks than Delicious users. Moreover, our result from the analysis indicates that the number of bookmarks created is a significant predictor of the quantity of tags used. This study is a starting point from which to explore the reasons behind the difference in social bookmarking and tagging behavior among different usage orientation groups.postprintThe 6th International Conference on Knowledge Management (ICKM 2009), Hong Kong, 3-4 December 2009. In Proceedings of the ICKM, 2009, p. 1-1

Some "Lessons Learned" on Social Software for Professional Learning

Research report of the ProLearn Network of Excellence (IST 507310), Deliverable 15.5This deliverable's Conclusion lists some lessons learnt regarding the use of social software for professional learning. The conclusion is based upon experiences and insights reported by PROLEARN members, and also the following three recent items: A report about a workshop conducted at the European conference on Computer-Supported Cooperative Work in Limerick, Ireland tackling the gap between CSCW and Social Software; a report about a track at the Professional Training Facts in Stuttgart, Germany; a questionnaire designed and distributed to get data on the impact of social software on European technology enhanced learning industries

Return On Contribution (ROC): A Metric for Enterprise Social Software

Abstract. The value of enterprise social media applications, components, and users is difficult to quantify in formal economic terms such as Return On Investment. In this work we propose a different approach, based on human service to other humans. We describe a family of metrics, Return On Contribution (ROC), to assist in managing social software systems. ROC focuses on human collaboration, namely the creation and consumption of information and knowledge among employees. We show how ROC can be used to track the performance of several types of social media applications, and how ROC can help to understand the usage patterns of items within those applications, and the performance of employees who use those applications. Design implications include the importance of “lurkers ” in organizational knowledge exchange, and specific types of measurements that may be of value to employees, managers, and system administrators

Enterprise Social Networks : Effective Internal Organizational Communication Strategies

Social Networking Sites (SNSs) such as Facebook and Twitter have reinvented how publics communicate with one another. Enterprise Social Networks (ESNs) are a form of Social Network Sites (SNS) which many organizations are adopting within their communication practices. The primary goal of ESNs is to engage employees through social interaction which is intended to create company communities which users can use to access business information, team updates and team performance statistics. The current study examines assumptions present in purveyor literature about how ESNs are intended to provide benefit in six aspects of organizational development: organizational communication, information communication technology, technology mediated communication, employee motivation, knowledge sharing and building relationship. Several ESNs were evaluated according to these six categories. Building Relationships and Organizational Communication were found in five of the ESNs analyzed; Technology Mediated Communication and Knowledge Sharing were found in four of the ESNs analyzed; Information Communication Technology was found in two of the ESNs; and Employee Motivation was not found in either of the ESNs analyzed. Overall, the study finds that purveyors intend ESNs to contribute to a variety, but not all, of the identified aspects

Web 2.0 and its impact on knowledge and business organizations

Today, information overload and the lack of systems that enable locating employees with the right knowledge or skills are common challenges that large organisations face. This makes knowledge workers to re-invent the wheel and have problems to retrieve information from both internal and external resources. In addition, information is dynamically changing and ownership of data is moving from corporations to the individuals. However, there is a set of web based tools that may cause a major progress in the way people collaborate and share their knowledge. This article aims to analyse the impact of ‘Web 2.0’ on organisational knowledge strategies. A comprehensive literature review was done to present the academic background followed by a review of current ‘Web 2.0’ technologies and assessment of their strengths and weaknesses. As the framework of this study is oriented to business applications, the characteristics of the involved segments and tools were reviewed from an organisational point of view. Moreover, the ‘Enterprise 2.0’ paradigm does not only imply tools but also changes the way people collaborate, the way the work is done (processes) and finally impacts on other technologies. Finally, gaps in the literature in this area are outlined

Web collaboration for software engineering

Tese de mestrado integrado. Engenharia Informática e Computação. Faculdade de Engenharia. Universidade do Porto. 200