Continuous Improvement Through Knowledge-Guided Analysis in Experience Feedback

Continuous improvement in industrial processes is increasingly a key element of competitiveness for industrial systems. The management of experience feedback in this framework is designed to build, analyze and facilitate the knowledge sharing among problem solving practitioners of an organization in order to improve processes and products achievement. During Problem Solving Processes, the intellectual investment of experts is often considerable and the opportunities for expert knowledge exploitation are numerous: decision making, problem solving under uncertainty, and expert configuration. In this paper, our contribution relates to the structuring of a cognitive experience feedback framework, which allows a flexible exploitation of expert knowledge during Problem Solving Processes and a reuse such collected experience. To that purpose, the proposed approach uses the general principles of root cause analysis for identifying the root causes of problems or events, the conceptual graphs formalism for the semantic conceptualization of the domain vocabulary and the Transferable Belief Model for the fusion of information from different sources. The underlying formal reasoning mechanisms (logic-based semantics) in conceptual graphs enable intelligent information retrieval for the effective exploitation of lessons learned from past projects. An example will illustrate the application of the proposed approach of experience feedback processes formalization in the transport industry sector

Using Ontologies for the Design of Data Warehouses

Obtaining an implementation of a data warehouse is a complex task that forces designers to acquire wide knowledge of the domain, thus requiring a high level of expertise and becoming it a prone-to-fail task. Based on our experience, we have detected a set of situations we have faced up with in real-world projects in which we believe that the use of ontologies will improve several aspects of the design of data warehouses. The aim of this article is to describe several shortcomings of current data warehouse design approaches and discuss the benefit of using ontologies to overcome them. This work is a starting point for discussing the convenience of using ontologies in data warehouse design.Comment: 15 pages, 2 figure

A Semantic Grid Oriented to E-Tourism

With increasing complexity of tourism business models and tasks, there is a clear need of the next generation e-Tourism infrastructure to support flexible automation, integration, computation, storage, and collaboration. Currently several enabling technologies such as semantic Web, Web service, agent and grid computing have been applied in the different e-Tourism applications, however there is no a unified framework to be able to integrate all of them. So this paper presents a promising e-Tourism framework based on emerging semantic grid, in which a number of key design issues are discussed including architecture, ontologies structure, semantic reconciliation, service and resource discovery, role based authorization and intelligent agent. The paper finally provides the implementation of the framework.Comment: 12 PAGES, 7 Figure

Mapping Big Data into Knowledge Space with Cognitive Cyber-Infrastructure

Big data research has attracted great attention in science, technology, industry and society. It is developing with the evolving scientific paradigm, the fourth industrial revolution, and the transformational innovation of technologies. However, its nature and fundamental challenge have not been recognized, and its own methodology has not been formed. This paper explores and answers the following questions: What is big data? What are the basic methods for representing, managing and analyzing big data? What is the relationship between big data and knowledge? Can we find a mapping from big data into knowledge space? What kind of infrastructure is required to support not only big data management and analysis but also knowledge discovery, sharing and management? What is the relationship between big data and science paradigm? What is the nature and fundamental challenge of big data computing? A multi-dimensional perspective is presented toward a methodology of big data computing.Comment: 59 page

Bridging between sensor measurements and symbolic ontologies through conceptual spaces

The increasing availability of sensor data through a variety of sensor-driven devices raises the need to exploit the data observed by sensors with the help of formally specified knowledge representations, such as the ones provided by the Semantic Web. In order to facilitate such a Semantic Sensor Web, the challenge is to bridge between symbolic knowledge representations and the measured data collected by sensors. In particular, one needs to map a given set of arbitrary sensor data to a particular set of symbolic knowledge representations, e.g. ontology instances. This task is particularly challenging due to the potential infinite variety of possible sensor measurements. Conceptual Spaces (CS) provide a means to represent knowledge in geometrical vector spaces in order to enable computation of similarities between knowledge entities by means of distance metrics. We propose an ontology for CS which allows to refine symbolic concepts as CS and to ground instances to so-called prototypical members described by vectors. By computing similarities in terms of spatial distances between a given set of sensor measurements and a finite set of prototypical members, the most similar instance can be identified. In that, we provide a means to bridge between the real-world as observed by sensors and symbolic representations. We also propose an initial implementation utilizing our approach for measurement-based Semantic Web Service discovery

NLSC: Unrestricted Natural Language-based Service Composition through Sentence Embeddings

Current approaches for service composition (assemblies of atomic services) require developers to use: (a) domain-specific semantics to formalize services that restrict the vocabulary for their descriptions, and (b) translation mechanisms for service retrieval to convert unstructured user requests to strongly-typed semantic representations. In our work, we argue that effort to developing service descriptions, request translations, and matching mechanisms could be reduced using unrestricted natural language; allowing both: (1) end-users to intuitively express their needs using natural language, and (2) service developers to develop services without relying on syntactic/semantic description languages. Although there are some natural language-based service composition approaches, they restrict service retrieval to syntactic/semantic matching. With recent developments in Machine learning and Natural Language Processing, we motivate the use of Sentence Embeddings by leveraging richer semantic representations of sentences for service description, matching and retrieval. Experimental results show that service composition development effort may be reduced by more than 44\% while keeping a high precision/recall when matching high-level user requests with low-level service method invocations.Comment: This paper will appear on SCC'19 (IEEE International Conference on Services Computing) on July 1

Blending the physical and the digital through conceptual spaces

The rise of the Internet facilitates an ever increasing growth of virtual, i.e. digital spaces which co-exist with the physical environment, i.e. the physical space. In that, the question arises, how physical and digital space can interact synchronously. While sensors provide a means to continuously observe the physical space, several issues arise with respect to mapping sensor data streams to digital spaces, for instance, structured linked data, formally represented through symbolic Semantic Web (SW) standards such as OWL or RDF. The challenge is to bridge between symbolic knowledge representations and the measured data collected by sensors. In particular, one needs to map a given set of arbitrary sensor data to a particular set of symbolic knowledge representations, e.g. ontology instances. This task is particularly challenging due to the vast variety of possible sensor measurements. Conceptual Spaces (CS) provide a means to represent knowledge in geometrical vector spaces in order to enable computation of similarities between knowledge entities by means of distance metrics. We propose an approach which allows to refine symbolic concepts as CS and to ground ontology instances to so-called prototypical members which are vectors in the CS. By computing similarities in terms of spatial distances between a given set of sensor measurements and a finite set of CS members, the most similar instance can be identified. In that, we provide a means to bridge between the physical space, as observed by sensors, and the digital space made up of symbolic representations