579 research outputs found

    Advancing Biomedicine with Graph Representation Learning: Recent Progress, Challenges, and Future Directions

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    Graph representation learning (GRL) has emerged as a pivotal field that has contributed significantly to breakthroughs in various fields, including biomedicine. The objective of this survey is to review the latest advancements in GRL methods and their applications in the biomedical field. We also highlight key challenges currently faced by GRL and outline potential directions for future research.Comment: Accepted by 2023 IMIA Yearbook of Medical Informatic

    DoubleH: Twitter User Stance Detection via Bipartite Graph Neural Networks

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    Given the development and abundance of social media, studying the stance of social media users is a challenging and pressing issue. Social media users express their stance by posting tweets and retweeting. Therefore, the homogeneous relationship between users and the heterogeneous relationship between users and tweets are relevant for the stance detection task. Recently, graph neural networks (GNNs) have developed rapidly and have been applied to social media research. In this paper, we crawl a large-scale dataset of the 2020 US presidential election and automatically label all users by manually tagged hashtags. Subsequently, we propose a bipartite graph neural network model, DoubleH, which aims to better utilize homogeneous and heterogeneous information in user stance detection tasks. Specifically, we first construct a bipartite graph based on posting and retweeting relations for two kinds of nodes, including users and tweets. We then iteratively update the node's representation by extracting and separately processing heterogeneous and homogeneous information in the node's neighbors. Finally, the representations of user nodes are used for user stance classification. Experimental results show that DoubleH outperforms the state-of-the-art methods on popular benchmarks. Further analysis illustrates the model's utilization of information and demonstrates stability and efficiency at different numbers of layers

    Hi, how can I help you?: Automating enterprise IT support help desks

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    Question answering is one of the primary challenges of natural language understanding. In realizing such a system, providing complex long answers to questions is a challenging task as opposed to factoid answering as the former needs context disambiguation. The different methods explored in the literature can be broadly classified into three categories namely: 1) classification based, 2) knowledge graph based and 3) retrieval based. Individually, none of them address the need of an enterprise wide assistance system for an IT support and maintenance domain. In this domain the variance of answers is large ranging from factoid to structured operating procedures; the knowledge is present across heterogeneous data sources like application specific documentation, ticket management systems and any single technique for a general purpose assistance is unable to scale for such a landscape. To address this, we have built a cognitive platform with capabilities adopted for this domain. Further, we have built a general purpose question answering system leveraging the platform that can be instantiated for multiple products, technologies in the support domain. The system uses a novel hybrid answering model that orchestrates across a deep learning classifier, a knowledge graph based context disambiguation module and a sophisticated bag-of-words search system. This orchestration performs context switching for a provided question and also does a smooth hand-off of the question to a human expert if none of the automated techniques can provide a confident answer. This system has been deployed across 675 internal enterprise IT support and maintenance projects.Comment: To appear in IAAI 201
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