Promoting Learning by Inducing and Scaffolding Cognitive Disequilibrium and Confusion through System Feedback

Learners frequently experience uncertainty about how to proceed during learning. These experiences cause learners to enter a state of cognitive disequilibrium and its affiliated affective state of confusion. Cognitive disequilibrium and confusion have been found to frequently occur during complex learning and provide opportunities for deeper learning. In the current thesis, a learning environment that induces confusion was investigated. In the environment, learners engaged in a dialogue on scientific reasoning with an animated pedagogical agent. Confusion was induced through false feedback provided by the tutor agent (e.g., when learners responded correctly and were told their response was incorrect). Self-reports of confusion during the training session indicated that false feedback was an effective method for inducing confusion. False feedback was also found to increase learners’ ability to apply this knowledge to new and novel situations, under certain conditions. Implications for the design of learning environments are also discussed

Inside Out: Detecting Learners' Confusion to Improve Interactive Digital Learning Environments

Confusion is an emotion that is likely to occur while learning complex information. This emotion can be beneficial to learners in that it can foster engagement, leading to deeper understanding. However, if learners fail to resolve confusion, its effect can be detrimental to learning. Such detrimental learning experiences are particularly concerning within digital learning environments (DLEs), where a teacher is not physically present to monitor learner engagement and adapt the learning experience accordingly. However, with better information about a learner's emotion and behavior, it is possible to improve the design of interactive DLEs (IDLEs) not only in promoting productive confusion but also in preventing overwhelming confusion. This article reviews different methodological approaches for detecting confusion, such as self-report and behavioral and physiological measures, and discusses their implications within the theoretical framework of a zone of optimal confusion. The specificities of several methodologies and their potential application in IDLEs are discussed

Psychological Aspects in lifelike synthetic agents: Towards to the Personality Markup Language (A Brief Survey)

This paper describes how human psychological aspects have been used in lifelike synthetic agents in order to provide believability during the human-computer interaction. We describe a brief survey of applications where Affective Computing Scientists have applied psychological aspects, like Emotion and Personality. Based on those aspects we describe the effort done by Affective Computing scientists in order to create a Markup Language to express and standardize Emotions. Because they have not yet concentrated their effort on Personality, here, we propose a starting point to create a Markup Language to express Personality

Managing Learner’s Affective States in Intelligent Tutoring Systems

Abstract. Recent works in Computer Science, Neurosciences, Education, and Psychology have shown that emotions play an important role in learning. Learner’s cognitive ability depends on his emotions. We will point out the role of emotions in learning, distinguishing the different types and models of emotions which have been considered until now. We will address an important issue con-cerning the different means to detect emotions and introduce recent approaches to measure brain activity using Electroencephalograms (EEG). Knowing the influ-ence of emotional events on learning it becomes important to induce specific emo-tions so that the learner can be in a more adequate state for better learning or memorization. To this end, we will introduce the main components of an emotion-ally intelligent tutoring system able to recognize, interpret and influence learner’s emotions. We will talk about specific virtual agents that can influence learner’s emotions to motivate and encourage him and involve a more cooperative work, particularly in narrative learning environments. Pushing further this paradigm, we will present the advantages and perspectives of subliminal learning which inter

Machine Learning Approach for an Advanced Agent-based Intelligent Tutoring System

Machine Learning Approach for an Advanced Agent-based Intelligent Tutoring System Roya Aminikia Learning Management Systems (LMSs) are digital frameworks that provide curriculum, training materials, and corresponding assessments to guarantee an effective learning process. Although these systems are capable of distributing the learning content, they do not support dynamic learning processes and do not have the capability to communicate with human learners who are required to interact in a dynamic environment during the learning process. To create this process and support the interaction feature, LMSs are equipped with Intelligent Tutoring Systems (ITSs). The main objective of an ITS is to facilitate students’ movement towards their learning goals through virtual tutoring. When equipped with ITSs, LMSs operate as dynamic systems to provide students with access to a tutor who is available anytime during the learning session. The crucial issues we address in this thesis are how to set up a dynamic LMS, and how to design the logical structure behind an ITS. Artificial intelligence, multi-agent technology and machine learning provide powerful theories and foundations that we leverage to tackle these issues. We designed and implemented the new concept of Pedagogical Agent (PA) as the main part of our ITS. This agent uses an evaluation procedure to compare each particular student, in terms of performance, with their peers to develop a worthwhile guidance. The agent captures global knowledge of students’ feature measurements during students’ guiding process. Therefore, the PA retains an updated status, called image, of each specific student at any moment. The agent uses this image for the purpose of diagnosing students’ skills to implement a specific correct instruction. To develop the infrastructure of the agent decision making algorithm, we laid out a protocol (decision tree) to select the best individual direction. The significant capability of the agent is the ability to update its functionality by looking at a student’s image at run time. We also applied two supervised machine learning methods to improve the decision making protocol performance in order to maximize the effect of the collaborating mechanism between students and the ITS. Through these methods, we made the necessary modifications to the decision making structure to promote students’ performance by offering prompts during the learning sessions. The conducted experiments showed that the proposed system is able to efficiently classify students into learners with high versus low performance. Deployment of such a model enabled the PA to use different decision trees while interacting with students of different learning skills. The performance of the system has been shown by ROC curves and details regarding combination of different attributes used in the two machine learning algorithms are discussed, along with the correlation of key attributes that contribute to the accuracy and performance of the decision maker components

Interventions to Regulate Confusion during Learning

Confusion provides opportunities to learn at deeper levels. However, learners must put forth the necessary effort to resolve their confusion to convert this opportunity into actual learning gains. Learning occurs when learners engage in cognitive activities beneficial to learning (e.g., reflection, deliberation, problem solving) during the process of confusion resolution. Unfortunately, learners are not always able to resolve their confusion on their own. The inability to resolve confusion can be due to a lack of knowledge, motivation, or skills. The present dissertation explored methods to aid confusion resolution and ultimately promote learning through a multi-pronged approach. First, a survey revealed that learners prefer more information and feedback when confused and that they preferred different interventions for confusion compared to boredom and frustration. Second, expert human tutors were found to most frequently handle learner confusion by providing direct instruction and responded differently to learner confusion compared to anxiety, frustration, and happiness. Finally, two experiments were conducted to test the effectiveness of pedagogical and motivational confusion regulation interventions. Both types of interventions were investigated within a learning environment that experimentally induced confusion via the presentation of contradictory information by two animated agents (tutor and peer student agents). Results showed across both studies that learner effort during the confusion regulation task impacted confusion resolution and that learning occurred when the intervention provided the opportunity for learners to stop, think, and deliberate about the concept being discussed. Implications for building more effective affect-sensitive learning environments are discussed