11,541 research outputs found

    A Design Science Research Approach to Smart and Collaborative Urban Supply Networks

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    Urban supply networks are facing increasing demands and challenges and thus constitute a relevant field for research and practical development. Supply chain management holds enormous potential and relevance for society and everyday life as the flow of goods and information are important economic functions. Being a heterogeneous field, the literature base of supply chain management research is difficult to manage and navigate. Disruptive digital technologies and the implementation of cross-network information analysis and sharing drive the need for new organisational and technological approaches. Practical issues are manifold and include mega trends such as digital transformation, urbanisation, and environmental awareness. A promising approach to solving these problems is the realisation of smart and collaborative supply networks. The growth of artificial intelligence applications in recent years has led to a wide range of applications in a variety of domains. However, the potential of artificial intelligence utilisation in supply chain management has not yet been fully exploited. Similarly, value creation increasingly takes place in networked value creation cycles that have become continuously more collaborative, complex, and dynamic as interactions in business processes involving information technologies have become more intense. Following a design science research approach this cumulative thesis comprises the development and discussion of four artefacts for the analysis and advancement of smart and collaborative urban supply networks. This thesis aims to highlight the potential of artificial intelligence-based supply networks, to advance data-driven inter-organisational collaboration, and to improve last mile supply network sustainability. Based on thorough machine learning and systematic literature reviews, reference and system dynamics modelling, simulation, and qualitative empirical research, the artefacts provide a valuable contribution to research and practice

    Subsidiary Entrepreneurial Alertness: Antecedents and Outcomes

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    This thesis brings together concepts from both international business and entrepreneurship to develop a framework of the facilitators of subsidiary innovation and performance. This study proposes that Subsidiary Entrepreneurial Alertness (SEA) facilitates the recognition of opportunities (the origin of subsidiary initiatives). First introduced by Kirzner (1979) in the context of the individual, entrepreneurial alertness (EA) is the ability to notice an opportunity without actively searching. Similarly, to entrepreneurial alertness at the individual level, this study argues that SEA enables the subsidiary to best select opportunities based on resources available. The research further develops our conceptualisation of SEA by drawing on work by Tang et al. (2012) identifying three distinct activities of EA: scanning and search (identifying opportunities unseen by others due to their awareness gaps), association and connection of information, and evaluation and judgement to interpret or anticipate future viability of opportunities. This study then hypothesises that SEA leads to opportunity recognition at the subsidiary level and further hypothesises innovation and performance as outcomes of opportunity recognition. This research brings these arguments together to develop and test a comprehensive theoretical model. The theoretical model is tested through a mail survey of the CEOs/MDs of foreign subsidiaries within the Republic of Ireland (an innovative hub for foreign subsidiaries). This method was selected as the best method to reach the targeted respondent, and due to the depth of knowledge the target respondent holds, the survey can answer the desired question more substantially. The results were examined using partial least squares structural equation modelling (PLS-SEM). The study’s findings confirm two critical aspects of subsidiary context, subsidiary brokerage and subsidiary credibility are positively related to SEA. The study establishes a positive link between SEA and both the generation of innovation and the subsidiary’s performance. This thesis makes three significant contributions to the subsidiary literature as it 1) introduces and develops the concept of SEA, 2) identifies the antecedents of SEA, and 3) demonstrates the impact of SEA on subsidiary opportunity recognition. Implications for subsidiaries, headquarters and policy makers are discussed along with the limitations of the study

    Anuário científico da Escola Superior de Tecnologia da Saúde de Lisboa - 2021

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    É com grande prazer que apresentamos a mais recente edição (a 11.ª) do Anuário Científico da Escola Superior de Tecnologia da Saúde de Lisboa. Como instituição de ensino superior, temos o compromisso de promover e incentivar a pesquisa científica em todas as áreas do conhecimento que contemplam a nossa missão. Esta publicação tem como objetivo divulgar toda a produção científica desenvolvida pelos Professores, Investigadores, Estudantes e Pessoal não Docente da ESTeSL durante 2021. Este Anuário é, assim, o reflexo do trabalho árduo e dedicado da nossa comunidade, que se empenhou na produção de conteúdo científico de elevada qualidade e partilhada com a Sociedade na forma de livros, capítulos de livros, artigos publicados em revistas nacionais e internacionais, resumos de comunicações orais e pósteres, bem como resultado dos trabalhos de 1º e 2º ciclo. Com isto, o conteúdo desta publicação abrange uma ampla variedade de tópicos, desde temas mais fundamentais até estudos de aplicação prática em contextos específicos de Saúde, refletindo desta forma a pluralidade e diversidade de áreas que definem, e tornam única, a ESTeSL. Acreditamos que a investigação e pesquisa científica é um eixo fundamental para o desenvolvimento da sociedade e é por isso que incentivamos os nossos estudantes a envolverem-se em atividades de pesquisa e prática baseada na evidência desde o início dos seus estudos na ESTeSL. Esta publicação é um exemplo do sucesso desses esforços, sendo a maior de sempre, o que faz com que estejamos muito orgulhosos em partilhar os resultados e descobertas dos nossos investigadores com a comunidade científica e o público em geral. Esperamos que este Anuário inspire e motive outros estudantes, profissionais de saúde, professores e outros colaboradores a continuarem a explorar novas ideias e contribuir para o avanço da ciência e da tecnologia no corpo de conhecimento próprio das áreas que compõe a ESTeSL. Agradecemos a todos os envolvidos na produção deste anuário e desejamos uma leitura inspiradora e agradável.info:eu-repo/semantics/publishedVersio

    On the Mechanism of Building Core Competencies: a Study of Chinese Multinational Port Enterprises

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    This study aims to explore how Chinese multinational port enterprises (MNPEs) build their core competencies. Core competencies are firms’special capabilities and sources to gain sustainable competitive advantage (SCA) in marketplace, and the concept led to extensive research and debates. However, few studies include inquiries about the mechanisms of building core competencies in the context of Chinese MNPEs. Accordingly, answers were sought to three research questions: 1. What are the core competencies of the Chinese MNPEs? 2. What are the mechanisms that the Chinese MNPEs use to build their core competencies? 3. What are the paths that the Chinese MNPEs pursue to build their resources bases? The study adopted a multiple-case study design, focusing on building mechanism of core competencies with RBV. It selected purposively five Chinese leading MNPEs and three industry associations as Case Companies. The study revealed three main findings. First, it identified three generic core competencies possessed by Case Companies, i.e., innovation in business models and operations, utilisation of technologies, and acquisition of strategic resources. Second, it developed the conceptual framework of the Mechanism of Building Core Competencies (MBCC), which is a process of change of collective learning in effective and efficient utilization of resources of a firm in response to critical events. Third, it proposed three paths to build core competencies, i.e., enhancing collective learning, selecting sustainable processes, and building resource base. The study contributes to the knowledge of core competencies and RBV in three ways: (1) presenting three generic core competencies of the Chinese MNPEs, (2) proposing a new conceptual framework to explain how Chinese MNPEs build their core competencies, (3) suggesting a solid anchor point (MBCC) to explain the links among resources, core competencies, and SCA. The findings set benchmarks for Chinese logistics industry and provide guidelines to build core competencies

    Gasificação direta de biomassa para produção de gás combustível

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    The excessive consumption of fossil fuels to satisfy the world necessities of energy and commodities led to the emission of large amounts of greenhouse gases in the last decades, contributing significantly to the greatest environmental threat of the 21st century: Climate Change. The answer to this man-made disaster is not simple and can only be made if distinct stakeholders and governments are brought to cooperate and work together. This is mandatory if we want to change our economy to one more sustainable and based in renewable materials, and whose energy is provided by the eternal nature energies (e.g., wind, solar). In this regard, biomass can have a main role as an adjustable and renewable feedstock that allows the replacement of fossil fuels in various applications, and the conversion by gasification allows the necessary flexibility for that purpose. In fact, fossil fuels are just biomass that underwent extreme pressures and heat for millions of years. Furthermore, biomass is a resource that, if not used or managed, increases wildfire risks. Consequently, we also have the obligation of valorizing and using this resource. In this work, it was obtained new scientific knowledge to support the development of direct (air) gasification of biomass in bubbling fluidized bed reactors to obtain a fuel gas with suitable properties to replace natural gas in industrial gas burners. This is the first step for the integration and development of gasification-based biorefineries, which will produce a diverse number of value-added products from biomass and compete with current petrochemical refineries in the future. In this regard, solutions for the improvement of the raw producer gas quality and process efficiency parameters were defined and analyzed. First, addition of superheated steam as primary measure allowed the increase of H2 concentration and H2/CO molar ratio in the producer gas without compromising the stability of the process. However, the measure mainly showed potential for the direct (air) gasification of high-density biomass (e.g., pellets), due to the necessity of having char accumulation in the reactor bottom bed for char-steam reforming reactions. Secondly, addition of refused derived fuel to the biomass feedstock led to enhanced gasification products, revealing itself as a highly promising strategy in terms of economic viability and environmental benefits of future gasification-based biorefineries, due to the high availability and low costs of wastes. Nevertheless, integrated techno economic and life cycle analyses must be performed to fully characterize the process. Thirdly, application of low-cost catalyst as primary measure revealed potential by allowing the improvement of the producer gas quality (e.g., H2 and CO concentration, lower heating value) and process efficiency parameters with distinct solid materials; particularly, the application of concrete, synthetic fayalite and wood pellets chars, showed promising results. Finally, the economic viability of the integration of direct (air) biomass gasification processes in the pulp and paper industry was also shown, despite still lacking interest to potential investors. In this context, the role of government policies and appropriate economic instruments are of major relevance to increase the implementation of these projects.O consumo excessivo de combustíveis fósseis para garantir as necessidades e interesses da sociedade conduziu à emissão de elevadas quantidades de gases com efeito de estufa nas últimas décadas, contribuindo significativamente para a maior ameaça ambiental do século XXI: Alterações Climáticas. A solução para este desastre de origem humana é de caráter complexo e só pode ser atingida através da cooperação de todos os governos e partes interessadas. Para isto, é obrigatória a criação de uma bioeconomia como base de um futuro mais sustentável, cujas necessidades energéticas e materiais sejam garantidas pelas eternas energias da natureza (e.g., vento, sol). Neste sentido, a biomassa pode ter um papel principal como uma matéria prima ajustável e renovável que permite a substituição de combustíveis fósseis num variado número de aplicações, e a sua conversão através da gasificação pode ser a chave para este propósito. Afinal, na prática, os combustíveis fósseis são apenas biomassa sujeita a elevada temperatura e pressão durante milhões de anos. Além do mais, a gestão eficaz da biomassa é fundamental para a redução dos riscos de incêndio florestal e, como tal, temos o dever de utilizar e valorizar este recurso. Neste trabalho, foi obtido novo conhecimento científico para suporte do desenvolvimento das tecnologias de gasificação direta (ar) de biomassa em leitos fluidizados borbulhantes para produção de gás combustível, com o objetivo da substituição de gás natural em queimadores industriais. Este é o primeiro passo para o desenvolvimento de biorrefinarias de gasificação, uma potencial futura indústria que irá providenciar um variado número de produtos de valor acrescentado através da biomassa e competir com a atual indústria petroquímica. Neste sentido, foram analisadas várias medidas para a melhoria da qualidade do gás produto bruto e dos parâmetros de eficiência do processo. Em primeiro, a adição de vapor sobreaquecido como medida primária permitiu o aumento da concentração de H2 e da razão molar H2/CO no gás produto sem comprometer a estabilidade do processo. No entanto, esta medida somente revelou potencial para a gasificação direta (ar) de biomassa de alta densidade (e.g., pellets) devido à necessidade da acumulação de carbonizados no leito do reator para a ocorrência de reações de reforma com vapor. Em segundo, a mistura de combustíveis derivados de resíduos e biomassa residual florestal permitiu a melhoria dos produtos de gasificação, constituindo desta forma uma estratégia bastante promissora a nível económico e ambiental, devido à elevada abundância e baixo custo dos resíduos urbanos. Contudo, devem ser efetuadas análises técnico-económicas e de ciclo de vida para a completa caraterização do processo. Em terceiro, a aplicação de catalisadores de baixo custo como medida primária demonstrou elevado potencial para a melhoria do gás produto (e.g., concentração de H2 e CO, poder calorífico inferior) e para o incremento dos parâmetros de eficiência do processo; em particular, a aplicação de betão, faialite sintética e carbonizados de pellets de madeira, demonstrou resultados promissores. Finalmente, foi demonstrada a viabilidade económica da integração do processo de gasificação direta (ar) de biomassa na indústria da pasta e papel, apesar dos parâmetros determinados não serem atrativos para potenciais investidores. Neste contexto, a intervenção dos governos e o desenvolvimento de instrumentos de apoio económico é de grande relevância para a implementação destes projetos.Este trabalho foi financiado pela The Navigator Company e por Fundos Nacionais através da Fundação para a Ciência e a Tecnologia (FCT).Programa Doutoral em Engenharia da Refinação, Petroquímica e Químic

    INVESTIGATING THE PERCEPTION OF EXPATRIATES TOWARDS IMMIGRATION SERVICE QUALITY IN SHARJAH, UNITED ARAB EMIRATES THROUGH MIXED METHOD APPROACH

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    The public sectors in UAE are under immense pressure to demonstrate that their services are customer-focused and that continuous performance improvement is being delivered. The United Arab Emirates is a favoured destination for expatriates due to its own citizens form a minority of the population and are barely represented in the private sector workforce. These highly unusual demographics confer high importance on the national immigration services. Recently, increased interest in international migration, specifically within the United Arab Emirates, has been shown both by government agencies and by the governments of industrialised countries. Given the importance of the expatriate labour force to economic stability and growth in the Emirates, this research investigates how immigration services are perceived, with the aim of contributing to their improvement, thus ultimately supporting economic growth. It proposes a service quality perception framework to improve understanding within SID of how to raise levels of service delivered to migrants and other persons directly or indirectly affected by SID services. Qualitative data were collected by means of semi-structured interviews and quantitative data by means of a questionnaire survey based on the abovementioned framework. The survey data, on the variables influencing participants’ experiences and perceptions of SID services, were subjected to statistical analysis. The framework was then used to evaluate quality of service in terms of general impressions, delivery, location, response, SID culture and behaviour. Numerical data were analysed using inferential and descriptive statistics. It was found that service quality positively influenced service behaviour and that this relationship was mediated by SID culture. This research makes an original contribution to knowledge as one of the few studies of immigration to the United Arab Emirates. By examining the workings of one immigration department, it adds to the literature on immigration departments and organisational development in developing countries. It illuminates the mechanics of immigration services and demonstrates their increasing importance to the world economy

    Interpersonal Model of Online Textual Persuasion

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    As with other forms of human communication, text-based computer-mediated communication (CMC) media, such as email, instant messaging, and online texting, are often used as a means to persuade others. However, unlike most other media, which feature structural bias in their support for either interpersonal or broadcast communication modes, text- based CMC supports both modes. As a result, CMC text messages frequently have ambiguous origins. We argue that individuals respond to this ambiguity by categorizing these messages based on characteristics that distinguish interpersonal messages from broadcast messages, and receivers tend to comply to a greater extent with those messages that they perceive as interpersonal. Based on these arguments, we present a fundamentally new online textual persuasion model. In empirically testing the model in an online experiment that we assessed with structural equation modeling, we found that it exhibited strong explanatory power and additional utility in augmenting existing online persuasion models. The results offer important theoretical contributions to human-computer interaction research generally and provide practical specific insights for improving persuasive communication via text-based CMC

    From wallet to mobile: exploring how mobile payments create customer value in the service experience

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    This study explores how mobile proximity payments (MPP) (e.g., Apple Pay) create customer value in the service experience compared to traditional payment methods (e.g. cash and card). The main objectives were firstly to understand how customer value manifests as an outcome in the MPP service experience, and secondly to understand how the customer activities in the process of using MPP create customer value. To achieve these objectives a conceptual framework is built upon the Grönroos-Voima Value Model (Grönroos and Voima, 2013), and uses the Theory of Consumption Value (Sheth et al., 1991) to determine the customer value constructs for MPP, which is complimented with Script theory (Abelson, 1981) to determine the value creating activities the consumer does in the process of paying with MPP. The study uses a sequential exploratory mixed methods design, wherein the first qualitative stage uses two methods, self-observations (n=200) and semi-structured interviews (n=18). The subsequent second quantitative stage uses an online survey (n=441) and Structural Equation Modelling analysis to further examine the relationships and effect between the value creating activities and customer value constructs identified in stage one. The academic contributions include the development of a model of mobile payment services value creation in the service experience, introducing the concept of in-use barriers which occur after adoption and constrains the consumers existing use of MPP, and revealing the importance of the mobile in-hand momentary condition as an antecedent state. Additionally, the customer value perspective of this thesis demonstrates an alternative to the dominant Information Technology approaches to researching mobile payments and broadens the view of technology from purely an object a user interacts with to an object that is immersed in consumers’ daily life

    Pressure training in sport : Factors to enhance design and delivery of applied interventions

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    This thesis examined how sport psychologists can design and deliver pressure training (PT) to maximise PT’s impact on performance in sport. Adopting a pragmatic approach to research, four studies were conducted to provide practitioners with guidance for conducting PT. The first study was a meta-analysis of previous PT interventions. PT had a moderate positive effect on performance under pressure when compared to training without pressure. Building on Stoker et al.’s (2016) framework for creating pressure, the second study identified properties of pressure manipulations that international-level athletes and sport psychologists had found to be effective. This study also explored the specific benefits of PT that lead to improved performance. In the third study, athletes and sport psychologists also described effective delivery of PT. Key findings included processes such as collaboration and integration of PT into training sessions, and these processes may counter risks that PT could pose to athletes’ wellbeing. The fourth study applied the previous findings to a PT intervention with a professional women’s basketball team. Results further extended knowledge on creating pressure and delivering PT. Specifically, pressure may be created more effectively through negative, rather than positive, consequences that have meaningful implications for athletes. This study also highlighted that fully integrating PT into training can include coaches reinforcing pressure manipulations and supporting performance under pressure. Additional applied implications of this thesis include PT’s potential to complement mental skills training and the need to distinguish PT from training that simulates other aspects of competition. Future research can investigate the training environments and characteristics of individuals that are conducive to effective PT. More knowledge on creating pressure is especially needed for team sports because of individual differences within a team. Studies can also test the properties of pressure manipulations that were explored qualitatively in this thesis
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