Access to information in digital libraries : users and digital divide

Recognising the importance of information and knowledge in all spheres of human life, the recently held World Summit on Information Society came up with a plan of action for building a global information society. The goal of the world information society initiatives is the same as that of digital library research and development - to make information and knowledge accessibleto everyone in the world. Digital libraries have progressed very rapidly over the past ten or soyears. This paper addresses the two most important aspects of the information society - information users and digital divide. Findings of some large-scale studies on human information behaviour on the web and digital libraries have been discussed. The major findings of a study on access to electronic resources by university students are the presented. Proposed that a one-stop window approach with a task-based information organisation and access system may be the way forward

Being Omnipresent To Be Almighty: The Importance of The Global Web Evidence for Organizational Expert Finding

Modern expert nding algorithms are developed under the assumption that all possible expertise evidence for a person is concentrated in a company that currently employs the person. The evidence that can be acquired outside of an enterprise is traditionally unnoticed. At the same time, the Web is full of personal information which is sufficiently detailed to judge about a person's skills and knowledge. In this work, we review various sources of expertise evidence out-side of an organization and experiment with rankings built on the data acquired from six dierent sources, accessible through APIs of two major web search engines. We show that these rankings and their combinations are often more realistic and of higher quality than rankings built on organizational data only

Access and usability issues of scholarly electronic publications

This chapter looks at the various access and usability issues related to scholarly information resources. It first looks at the various channels through which a user can get access to scholarly electronic publications. It then discusses the issues and studies surrounding usability. Some important parameters for measuring the usability of information access systems have been identified. Finally the chapter looks at the major problems facing the users in getting access to scholarly information through today's hybrid libraries, and mentions some possible measures to resolve these problems

Information Outlook, June 1997

Volume 1, Issue 6https://scholarworks.sjsu.edu/sla_io_1997/1005/thumbnail.jp

An integrating text retrieval framework for Digital Ecosystems Paradigm

The purpose of the research is to provide effective information retrieval services for digital ?organisms? in a digital ecosystem by leveraging the power of Web searching technology. A novel integrating digital ecosystem search framework (a new digital organism) is proposed which employs the Web search technology and traditional database searching techniques to provide economic organisms with comprehensive, dynamic, and organization-oriented information retrieval ranging from the Internet to personal (semantic) desktop

Knowledge search for new product development: a multi-agent based methodology

Manufacturers are the leaders in developing new products to drive productivity. Higher productivity means more products based on the same materials, energy, labour, and capitals. New product development plays a critical role in the success of manufacturing firms. Activities in the product development process are dependent on the knowledge of new product development team members. Increasingly, many enterprises consider effective knowledge search to be a source of competitive advantage. This research presents an exploratory case study conducted at an aircraft manufacturer. This investigation uncovered six, empirically derived and theoretically informed, problems to enterprise knowledge search. They have been articulated as (i) the effectual web bandwidth limits search speed; (ii) less relevant search results based on word-frequency recognition models of search engine; (iii) un-useable techniques for enterprise search; (iv) rigour security, reliability, and company policy; (v) poor search performance about unstructured enterprise knowledge; (vi) the lack of tacit knowledge sharing. Existing search methodologies have focused on the internet search, rather than providing effective search for enterprise. This research aim is developed to assist the manufacturing enterprise in meeting the industrial requirements in the following way: a methodology and system that can improve the information and knowledge search performance in new product development process. Based on the exploratory case findings, a knowledge search methodology and system has been developed. Agent technology is used to fulfil the requirements of enterprise search. Some initial tests were conducted to better understand implementation issues and future deployment of the methodology and system in practice

Knowledge Workers\u27 Use of Electronic Information Sources

Knowledge workers are those who interact knowledgeable with information by creating, reading,analyzing and acting upon it. Being able to find relevant information is thus an important task for anyknowledge worker, but how is this achieved? By interviewing knowledge workers about their information seeking activities, we have produced novel findings. Firstly, we suggest that the knowledge worker moves between and within three different information environments – the local, theorganizational and the global – and are thus forced to switch between tools to satisfy an information need. Therefore we suggest that future tools need to be designed to allow seamless interaction across all environments and tools. Secondly, the knowledge worker does not use the intranet search engine but finds intranet information via URLs received from colleagues. Thirdly, the knowledge worker seems to appreciate the judgment of fellow employees and to trust human filtering more than computer algorithms. Fourthly, surprisingly often the knowledge worker searches manually in the local and organizational environment, despite the existence of search tools. In contrast, when the public web issearched, search engines are often used heavily. We discuss how these findings are useful insights forthe design of future information seeking tools

Overload of information or lack of high value information: lessons learnt from construction

Information and knowledge are strategic assets, processed to attain objectives, perform actions and make decisions. However, technological innovations can change the format of information and often result in more complicated project information or knowledge management tools whilst this can provide information to an individual more easily and quickly. Current systems have little or no regard for the value of the information they contain. As projects draw to a close, some organisations are now asking what information is worth retaining and how might it be reused. This paper addresses the problems of information overload and value in the construction industry. Exploratory studies compared two major consultants in the UK from three perspectives (business, project management and document management). Major challenges in the current information evaluation practice in the industry were identified. Information overload does exist in the industry and is getting worse because of the heavy but often inappropriate use of search and collaborative technologies. Loss of high value information due to staff leaving is a major problem, but the companies are reluctant to evaluate recorded information (before or after storage) for future retrieval. From the strategic point of view, there is a lack of information evaluation tools that quantify the benefits and costs of performing information evaluation activities and the effects on storage. Based on these findings, a through-life Information Evaluation Methodology (IEM) has been proposed to allow high value information to be easily retrievable in the future in order to support through-life knowledge and information management (KIM) practice

Enterprise Search in the European Union: A Techno-economic Analysis

This Report contributes to the work being carried out by IPTS on the potential of Search, discussing, in particular, the prospects of Enterprise search as well as the main challenges and opportunities. It is part of CHORUS+, an initiative supported by the Directorate General Information Society and Media. Information about CHORUS+ is available at http://avmediasearch.euJRC.J.3-Information Societ