Evaluation of e-learning web sites using fuzzy axiomatic design based approach

High quality web site has been generally recognized as a critical enabler to conduct online business. Numerous studies exist in the literature to measure the business performance in relation to web site quality. In this paper, an axiomatic design based approach for fuzzy group decision making is adopted to evaluate the quality of e-learning web sites. Another multi-criteria decision making technique, namely fuzzy TOPSIS, is applied in order to validate the outcome. The methodology proposed in this paper has the advantage of incorporating requirements and enabling reductions in the problem size, as compared to fuzzy TOPSIS. A case study focusing on Turkish e-learning websites is presented, and based on the empirical findings, managerial implications and recommendations for future research are offered

Contractors Perspective on the Selection of Innovative Sustainable Technologies for Achieving Zero Carbon Retail Buildings

The use of innovative sustainable technologies (IST) has been regarded as an effective approach to enhancing energy efficiency and reducing carbon emissions of buildings. However, contractors face significant challenges in the selection of IST. The reported challenges in the literature include: lack of skills and knowledge, uncertainties, risks and the rapid development of a large number of technological alternatives and decision criteria. The selection process emerges as a multi-attribute, value-based task that includes both qualitative and quantitative factors, which are often assessed with imprecise data and human judgments. This paper aims to establish the decision criteria for the selection of IST for achieving low carbon existing retail buildings with a focus on the main contractor’s perspective. The arguments are informed by the combination of literature review and an in-depth case study with a UK leading contractor. Five broad decision criteria are identified systematically drawing on the contractor’s practice. The established criteria are weighted and ranked using the analytic hierarchy process and expert opinions; with ‘margin opportunity’ being the most important, followed by ‘repeat business’, ‘investment costs’, ‘differentiation’ and then ‘transferability’. The findings should facilitate the integration of various facets of the selection process and stimulate contractors to use IST

A state-of-art survey on TQM applications using MCDM techniques

In today’s competitive economy, quality plays an essential role for the success business units and there are considerable efforts made to control and to improve quality characteristics in order to satisfy customers’ requirements. However, improving quality is normally involved with various criteria and we need to use Multi Criteria Decision Making (MCDM) to handle such cases. In this state-of the-art literature survey, 45 articles focused on solving quality problems by MCDM methods are investigated. These articles were published between 1994 and 2013.Seven areas were selected for categorization: (1) AHP, Fuzzy AHP, ANP and Fuzzy ANP, (2) DEMATEL and Fuzzy DEMATEL, (3) GRA, (4) Vikor and Fuzzy Vikor, (5) TOPSIS, Fuzzy TOPSIS and combination of TOPSIS and AHP, (6) Fuzzy and (7) Less frequent and hybrid procedures. According to our survey, Fuzzy based methods were the most popular technique with about 40% usage among procedures. Also AHP and ANP were almost 20% of functional methods. This survey ends with giving recommendation for future researches

A review of Smart Contract Blockchain Based on Multi-Criteria Analysis: Challenges and Motivations

A smart contract is a digital program of transaction protocol (rules of contract) based on the consensus architecture of blockchain. Smart contracts with Blockchain are modern technologies that have gained enormous attention in scientific and practical applications. A smart contract is the central aspect of a blockchain that facilitates blockchain as a platform outside the cryptocurrency spectrum. The development of blockchain technology, with a focus on smart contracts, has advanced significantly in recent years. However research on the smart contract idea has weaknesses in the implementation sectors based on a decentralized network that shares an identical state. This paper extensively reviews smart contracts based on multi criteria analysis challenges and motivations. Therefore, implementing blockchain in multi-criteria research is required to increase the efficiency of interaction between users via supporting information exchange with high trust. Implementing blockchain in the multi-criteria analysis is necessary to increase the efficiency of interaction between users via supporting information exchange and with high confidence, detecting malfunctioning, helping users with performance issues, reaching a consensus, deploying distributed solutions and allocating plans, tasks and joint missions. The smart contract with decision-making performance, planning and execution improves the implementation based on efficiency, sustainability and management. Furthermore the uncertainty and supply chain performance lead to improved users confidence in offering new solutions in exchange for problems in smart contacts. Evaluation includes code analysis and performance while development performance can be under development.Comment: Revie

A REVIEW OF APPLICATIONS OF MULTIPLE - CRITERIA DECISION-MAKING TECHNIQUES TO FISHERIES

Management of public resources, such as fisheries, is a complex task. Society, in general, has a number of goals that it hopes to achieve from the use of public resources. These include conservation, economic, and social objectives. However, these objectives often conflict, due to the varying opinions of the many stakeholders. It would appear that the techniques available in the field of multiple-criteria decision-making (MCDM) are well suited to the analysis and determination of fisheries management regimes. However, to date, relatively few publications exist using such MCDM methods compared to other applicational fields, such as forestry, agriculture, and finance. This paper reviews MCDM applied to fishery management by providing an overview of the research published to date. Conclusions are drawn regarding the success and applicability of these techniques to analyzing fisheries management problems.Resource /Energy Economics and Policy,

An industrial blockchain-based multi-criteria decision framework for global freight management in agricultural supply chains

In view of increasing supply chain disruption events, for example the China–United States trade war, the COVID-19 pandemic, and the Russia–Ukraine war, the complexity and dynamicity of global freight management keeps increasing. To build a resilient and sustainable supply chain, industrial practitioners are eager to systematically revamp the freight management decision process related to the selection of carriers, shipping lanes, and third-party logistics service providers. Therefore, this study aims at strengthening decision-making capabilities for global freight management, in which an industrial blockchain-based global freight decision framework (IB-GFDF) is proposed to incorporate consortium blockchain technology with the Bayesian best-worst method. Through the blockchain technology, pairwise comparisons can be conducted over the international freight network in a decentralized and immutable manner, and thus, a secure and commonly agreed-on pairwise comparison dataset is acquired. Subsequently, the pairwise comparison dataset with multi-stakeholder opinions is analyzed using the Bayesian best-worst method in order to prioritize the selection decision criteria related to carriers, shipping lanes, and 3PL service providers for global freight management. To verify the methodological feasibility, a case study of an Australian agricultural supply chain firm was conducted to support the development end-to-end (E2E) supply chain solutions originated from Australia. It was found that port infrastructure, ports of call and communication effectiveness were the major criteria for the selection decision, which can be emphasized in future global freight collaboration. In addition, an immutable and append-only record of pairwise comparisons can be established to support the visibility of time-varying stakeholders’ preferences

Prioritization of the launch of ICT products and services through linguistic multi-criteria decision-making

The market launch of new products and services is a basic pillar for large and medium-sized companies in the ICT (Information and Communications Technology) sector. Choosing the right moment for it is usually a differentiating factor in terms of competition, since it is a source of competitive advantage. There are several mechanisms and strategies to address this problem from the market perspective. However, the criteria of the different actors involved – managers, sales representatives, experts, etc. – coexist in the corporate sphere and they often differ, causing difficulties in priority setting processes in the launch of a product or service. The assessment of the prioritization of these criteria is usually expressed in natural language, thus adding a great deal of uncertainty. Fuzzy linguistic models have proved to be an efficient tool for managing the intrinsic uncertainty of this type of information. This paper presents a linguistic multi-criteria decision-making model, able to reconcile the different requirements and viewpoints existing in the corporate sector when planning the launch of new products and services. The proposed model is based on the fuzzy 2-tuple linguistic model, aimed at managing linguistic data expressing different corporate criteria, without compromising accuracy in the calculation of said data. In order to illustrate this, a practical case study is presented, in which the model is applied for scheduling the launch prioritization of several new products and services by a telecommunications company, within the deadlines set in its strategic planning.The authors would like to acknowledge the financial support received from the European Regional Development Fund (ERDF) for the Research Projects TIN2016-75850-R, TIN2016-79484-R and TIN2013-40658-P

Resilience-enhancing solution to mitigate risk for sustainable supply chain-an empirical study of elevator manufacturing

As the complexity of supply chains increases, the enhancement of resilience for mitigating sustainable disruption risks in supply chains is an important issue. Quality function deployment (QFD) has been successfully applied in many domains to solve multicriteria decision-making (MCDM) problems. However, research on developing two houses of quality to connect sustainable supply chain disruption risks, resilience capacities, and resilience-enhancing features in elevator manufacturing supply chains by using the MCDM approach is lacking. This study aims to develop a framework for exploring useful decision-making by integrating the MCDM approach and QFD. By applying the framework, supply chain resilience can be improved by identifying the major sustainable risks and the key resilience to mitigate these risks. Important managerial insights and practical implications are obtained from the framework implementation in a case study of the elevator manufacturing industry. To strengthen resilience and thus mitigate key risks, the most urgent tasks are to connect the working site and the backstage to enhance product development and design and to share real-time job information. When these features are strengthened, agility, capacity, and visibility can be improved. Finally, unexpected events lead to changes in supplier delivery dates, and factors such as typhoon and lack of critical capacities/skilled employees with the greatest impact can be alleviated. This framework will provide an effective and pragmatic approach for constructing sustainable supply chain risk resilience in the elevator manufacturing industry.</p

Multiple criteria approach applied to digital transformation in fashion stores: the case of physical retailers in Spain

This research is funded by the Spanish State Research Agency, as part of the project PID2019103880RB-I00/AEI/10.13039/501100011033, and by the Andalusian Government, as part of the project P20_00673.In a very open competitive context where pure online players are consistently gaining market share, the use of digital devices is a steady trend which is penetrating physical retail stores as a tool for retailers to improve customer experience and increase engagement. This need has increased with the COVID-19 pandemic as electronic devices in physical stores reduce the contact between people providing a greater sense of health safety, hence improving the customer experience. This work develops a multiple-criteria decision-making model for retailers who want to digitize their physical stores, providing a systematic approach to manage investment priorities in the organization. Important decisions should involve all different areas of the organization: Finance, Clients, Internal Processes and Learning & Growth departments. This strategic decision can be made hierarchically to obtain consistent decisions, also the use of the Order Weighted Average operator allows for alternative scenarios to be presented and agreed among the different areas of the business. The authors develop a use case for a Spanish fashion retailer. In the most widely agreed scenario the preferred devices were more technologically complex and expensive, while in the scenarios where the head of Finance is more predominant, cheaper and simpler devices were selected.Spanish Government PID2019103880RB-I00/AEI/10.13039/501100011033Andalusian Government P20_0067

Transport infrastructure: making more sustainable decisions for noise reduction

There is a global and growing sustainability agenda for surface transport yet there are no specific means of assessing the relative sustainability of infrastructure equipment. Transport noise reduction devices are a significant part of the surface transport infrastructure: they specifically address environmental and social needs, have a high economic impact, and involve a wide range of raw materials raising multiple technical issues. The paper presents an account of the bespoke tool developed for assessing the sustainability of transport noise reduction devices. Regulatory standards for noise reduction devices and the relevant sustainability assessment tools and procedures adopted worldwide were reviewed in order to produce a set of pertinent sustainability criteria and indicators for NRDs projects, which were reviewed and edited during a stakeholder engagement process. A decision making process for assessing the relative sustainability of noise reduction devices was formulated following the review of the literature. Two key stages were identified: (1) collection of data for criteria fulfillment evaluation and (2) multi-criteria analysis for assessing the sustainability of noise reduction devices. Appropriate tools and methods for achieving both objectives are recommended