Human system modelling in support of manufacturing enterprise design and change

Organisations comprise human and technical systems that typically perform a variety of business, engineering and production roles. Human systems comprise individuals, people groups and teams that work systematically to conceive, implement, develop and manage the purposes of any enterprise in response to customer requirements. Recently attention has been paid to modelling aspects of people working within production systems, with a view to improving: production performance, effective resource allocation and optimum resource management. In the research reported, graphical and computer executable models of people have been conceived and used in support of human systems engineering. The approach taken has been to systematically decompose and represent processes so that elemental production and management activities can be modelled as explicit descriptions of roles that human systems can occupy as role holders. First of all, a preliminary modelling method (MM1) was proposed for modelling human systems in support of engineering enterprise; then MM1 was implemented and tested in a case study company 1. Based on findings of this exploratory research study an improved modelling method (MM2) was conceived and instrumented. Here characterising customer related product dynamic impacts extended MM1 modelling concepts and methods and related work system changes. MM2 was then tested in case study company 2 to observe dynamic behaviours of selected system models derived from actual company knowledge and data. Case study 2 findings enabled MM2 to be further improved leading to MM3. MM3 improvements stem from the incorporation of so-called DPU (Dynamic Producer Unit) concepts, related to the modelling of human and technical resource system components . Case study 4 models a human system for targeted users i.e. production managers etc to facilitate analysis of human configuration and also cost modelling. Modelling approaches MM2, MM3 and also Case Study 4 add to knowledge about ways of facilitating quantitative analysis and comparison between different human system configurations. These new modelling methods allow resource system behaviours to be matched to specific, explicitly defined, process-oriented requirements drawn from manufacturing workplaces currently operating in general engineering, commercial furniture and white goods industry sectors

A Model-Driven Approach for Business Process Management

The Business Process Management is a common mechanism recommended by a high number of standards for the management of companies and organizations. In software companies this practice is every day more accepted and companies have to assume it, if they want to be competitive. However, the effective definition of these processes and mainly their maintenance and execution are not always easy tasks. This paper presents an approach based on the Model-Driven paradigm for Business Process Management in software companies. This solution offers a suitable mechanism that was implemented successfully in different companies with a tool case named NDTQ-Framework.Ministerio de Educación y Ciencia TIN2010-20057-C03-02Junta de Andalucía TIC-578

Evaluating the integration of supply chain information systems: A case study

Supply chain management (SCM) is the integrated management of business links, information flows and people. It is with this frame of reference that information systems integration from both intra- and inter-organisational levels becomes significant. Enterprise application integration (EAI) has emerged as software technologies to address the issue of integrating the portfolio of SCM components both within organisations and through cross-enterprises. EAI is based on a diversity of integration technologies (e.g. message brokers, ebXML) that differ in the type and level of integration they offer. However, none of these technologies claim to be a panacea to overcoming all integration problems but rather, need to be pieced together to support the linking of diverse applications that often exist within supply chains. In exploring the evaluation of supply chain integration, the authors propose a framework for evaluating the portfolio of integration technologies that are used to unify inter-organisational and intra-organisational information systems. The authors define and classify the permutations of information systems available according to their characteristics and integration requirements. These, classifications of system types are then adopted as part of the evaluation framework and empirically tested within a case study

Inclusive growth in English cities: mainstreamed or sidelined?

<p>The concept of inclusive growth is increasingly presented as offering prospects for more equitable social outcomes. However, inclusive growth is subject to a variety of interpretations and lacks definitional clarity. In England, via devolution, cities are taking on new powers for policy domains that can influence inclusive growth outcomes. This opens up opportunities for innovation to address central issues of low pay and poverty. This paper examines the extent to which inclusive growth concerns form a central or peripheral aspect in this new devolution through the content analysis of devolution agreements. It concludes that inclusive growth concerns appear to be largely sidelined.</p

Research of Motivational Aspects for Marketing Support of Innovative Activity of Industrial Enterprises

The article is devoted to the theoretical grounding and development of practical recommendations for research and formation of motivational aspects for marketing support of innovative activity of industrial enterprises. Methodology of the research of marketing employees at industrial enterprises is revealed to clarify the motives of their behavior and the impact on existing businesses activity. Use of internal marketing is proposed to enhance the motivation of marketing employees for improving innovative activity of the enterprises. Application of motivational approach of the internal marketing is proved. This application is based on overcoming objections concerning innovation, study of internal incentives and opportunities for self-development and aims to result in a change and/or innovation, which is achieved through the formation of a balanced scorecard of marketing department, which is provides creation of preconditions to stimulate, support and development of innovation. Scientific and practical approaches are developed for the use of a balanced scorecard to determine sub-processes of marketing activities, as well as in assessing loyalty of the marketing employees

A legacy handbook for business support

Legacy Handbook reviewing emda's experience of business support activity. Identifies key achievements and draws out lessons learned that may be relevant to successor bodies active in this area

Extending IT infrastructures in the service sector organisations through enterprise resource planning – a telecom case study

Copyright @ 2012 ISEing.Service Sector Organisations (SSOs) have significantly focused on adopting and implementing Enterprise Resource Planning (ERP) systems to automate their prime business processes, enhance organisational productivity with lower costs and prompt service delivery to fulfil consumer demands. Thus, ERP systems are considered as a principal source to provide imperative information vital for strategic decision making process. On the contrary, ERP systems adoption and implementation is also highly considered as a challenging and expensive process that not only requires rigorous efforts but also demands to have an exhaustive investigation of influential factors that are critical to the adoption and implementation of ERP systems. As a result, the authors exhibit that it is of great significance to investigate this area within SSOs. In so doing, this paper thus focuses on the ERP critical success factors from five different categories such as: stakeholders; process; technology; organisation; and project based on the literature analysis. These perspectives comprise of 24 factors that are imperative for a successful ERP adoption and implementation. These factors are validated through an in-depth qualitative single case study based research. The findings from the literature and empirical demonstrate that most of the factors influencing the decision making process for ERP adoption and implementation are highly significant with exception to few that have either low or medium importance

Applications of lean thinking: a briefing document

This report has been put together by the Health and Care Infrastructure Research and Innovation Centre (HaCIRIC) at the University of Salford for the Department of Health. The need for the report grew out of two main simple questions, o Is Lean applicable in sectors other than manufacturing? o Can the service delivery sector learn from the success of lean in manufacturing and realise the benefits of its implementation?The aim of the report is to list together examples of lean thinking as it is evidenced in the public and private service sector. Following a review of various sources a catalogue of evidence is put together in an organised manner which demonstrates that Lean principles and techniques, when applied rigorously and throughout an entire organization/unit, they can have a positive impact on productivity, cost, quality, and timely delivery of services