24,805 research outputs found
The design with intent method: A design tool for influencing user behaviour
The official published version can be found at the link below.Using product and system design to influence user behaviour offers potential for improving performance and reducing user error, yet little guidance is available at the concept generation stage for design teams briefed with influencing user behaviour. This article presents the Design with Intent Method, an innovation tool for designers working in this area, illustrated via application to an everyday human–technology interaction problem: reducing the likelihood of a customer leaving his or her card in an automatic teller machine. The example application results in a range of feasible design concepts which are comparable to existing developments in ATM design, demonstrating that the method has potential for development and application as part of a user-centred design process
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Lighting, well-being and work performance: A review of the literature
Commissioned White Paper Report for Philips International
Safe driving in a green world : a review of driver performance benchmarks and technologies to support ‘smart’ driving
Road transport is a significant source of both safety and environmental concerns. With climate change and fuel prices increasingly prominent on social and political agendas, many drivers are turning their thoughts to fuel efficient or ‘green’ (i.e., environmentally friendly) driving practices. Many vehicle manufacturers are satisfying this demand by offering green driving feedback or advice tools. However, there is a legitimate concern regarding the effects of such devices on road safety – both from the point of view of change in driving styles, as well as potential distraction caused by the in-vehicle feedback. In this paper, we appraise the benchmarks for safe and green driving, concluding that whilst they largely overlap, there are some specific circumstances in which the goals are in conflict. We go on to review current and emerging in-vehicle information systems which purport to affect safe and/or green driving, and discuss some fundamental ergonomics principles for the design of such devices. The results of the review are being used in the Foot-LITE project, aimed at developing a system to encourage ‘smart’ – that is safe and green – driving
A review of human factors principles for the design and implementation of medication safety alerts in clinical information systems.
The objective of this review is to describe the implementation of human factors principles for the design of alerts in clinical information systems. First, we conduct a review of alarm systems to identify human factors principles that are employed in the design and implementation of alerts. Second, we review the medical informatics literature to provide examples of the implementation of human factors principles in current clinical information systems using alerts to provide medication decision support. Last, we suggest actionable recommendations for delivering effective clinical decision support using alerts. A review of studies from the medical informatics literature suggests that many basic human factors principles are not followed, possibly contributing to the lack of acceptance of alerts in clinical information systems. We evaluate the limitations of current alerting philosophies and provide recommendations for improving acceptance of alerts by incorporating human factors principles in their design
Mixed Initiative Systems for Human-Swarm Interaction: Opportunities and Challenges
Human-swarm interaction (HSI) involves a number of human factors impacting
human behaviour throughout the interaction. As the technologies used within HSI
advance, it is more tempting to increase the level of swarm autonomy within the
interaction to reduce the workload on humans. Yet, the prospective negative
effects of high levels of autonomy on human situational awareness can hinder
this process. Flexible autonomy aims at trading-off these effects by changing
the level of autonomy within the interaction when required; with
mixed-initiatives combining human preferences and automation's recommendations
to select an appropriate level of autonomy at a certain point of time. However,
the effective implementation of mixed-initiative systems raises fundamental
questions on how to combine human preferences and automation recommendations,
how to realise the selected level of autonomy, and what the future impacts on
the cognitive states of a human are. We explore open challenges that hamper the
process of developing effective flexible autonomy. We then highlight the
potential benefits of using system modelling techniques in HSI by illustrating
how they provide HSI designers with an opportunity to evaluate different
strategies for assessing the state of the mission and for adapting the level of
autonomy within the interaction to maximise mission success metrics.Comment: Author version, accepted at the 2018 IEEE Annual Systems Modelling
Conference, Canberra, Australi
Sustainability, transport and design: reviewing the prospects for safely encouraging eco-driving
Private vehicle use contributes a disproportionately large amount to the degradation of the environment we inhabit. Technological advancement is of course critical to the mitigation of climate change, however alone it will not suffice; we must also see behavioural change. This paper will argue for the application of Ergonomics to the design of private vehicles, particularly low-carbon vehicles (e.g. hybrid and electric), to encourage this behavioural change. A brief review of literature is offered concerning the effect of the design of a technological object on behaviour, the inter-related nature of goals and feedback in guiding performance, the effect on fuel economy of different driving styles, and the various challenges brought by hybrid and electric vehicles, including range anxiety, workload and distraction, complexity, and novelty. This is followed by a discussion on the potential applicability of a particular design framework, namely Ecological Interface Design, to the design of in-vehicle interfaces that encourage energy-conserving driving behaviours whilst minimising distraction and workload, thus ensuring safety
21st Century Ergonomic Education, From Little e to Big E
Despite intense efforts, contemporary educational systems are not enabling
individuals to function optimally in modern society. The main reason is that
reformers are trying to improve systems that are not designed to take advantage
of the centuries of history of the development of today's societies. Nor do
they recognize the implications of the millions of years of history of life on
earth in which humans are the latest edition of learning organisms. The
contemporary educational paradigm of "education for all" is based on a 17th
century model of "printing minds" for passing on static knowledge. This
characterizes most of K-12 education. In contrast, 21st Century education
demands a new paradigm, which we call Ergonomic Education. This is an education
system that is designed to fit the students of any age instead of forcing the
students to fit the education system. It takes into account in a fundamental
way what students want to learn -- the concept "wanting to learn" refers to the
innate ability and desire to learn that is characteristic of humans. The
Ergonomic Education paradigm shifts to education based on coaching students as
human beings who are hungry for productive learning throughout their lives from
their very earliest days.Comment: plain latex, 13 pages, 1 tabl
From fly-by-wire to drive-by-wire: Safety implications of automation in vehicles
The purpose of this paper is to critically review the current trend in automobile engineering toward automation of many of the functions previously performed by the driver. Working on the assumption that automation in aviation represents the basic model for driver automation, the costs and benefits of automation in aviation are explored as a means of establishing where automation of drivers' tasks are likely to yield benefits. It is concluded that there are areas where automation can provide benefits to the driver, but there are other areas where this is unlikely to be the case. Automation per se does not guarantee success, and therefore it becomes vital to involve Human Factors into design to identify where automation of driver functions can be allocated with a beneficial outcome for driving performance
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