2,827 research outputs found
Automatic domain ontology extraction for context-sensitive opinion mining
Automated analysis of the sentiments presented in online consumer feedbacks can facilitate both organizations’ business strategy development and individual consumers’ comparison shopping. Nevertheless, existing opinion mining methods either adopt a context-free sentiment classification approach or rely on a large number of manually annotated training examples to perform context sensitive sentiment classification. Guided by the design science research methodology, we illustrate the design, development, and evaluation of a novel fuzzy domain ontology based contextsensitive opinion mining system. Our novel ontology extraction mechanism underpinned by a variant of Kullback-Leibler divergence can automatically acquire contextual sentiment knowledge across various product domains to improve the sentiment analysis processes. Evaluated based on a benchmark dataset and real consumer reviews collected from Amazon.com, our system shows remarkable performance improvement over the context-free baseline
Traffic event detection framework using social media
This is an accepted manuscript of an article published by IEEE in 2017 IEEE International Conference on Smart Grid and Smart Cities (ICSGSC) on 18/09/2017, available online: https://ieeexplore.ieee.org/document/8038595
The accepted version of the publication may differ from the final published version.© 2017 IEEE. Traffic incidents are one of the leading causes of non-recurrent traffic congestions. By detecting these incidents on time, traffic management agencies can activate strategies to ease congestion and travelers can plan their trip by taking into consideration these factors. In recent years, there has been an increasing interest in Twitter because of the real-time nature of its data. Twitter has been used as a way of predicting revenues, accidents, natural disasters, and traffic. This paper proposes a framework for the real-time detection of traffic events using Twitter data. The methodology consists of a text classification algorithm to identify traffic related tweets. These traffic messages are then geolocated and further classified into positive, negative, or neutral class using sentiment analysis. In addition, stress and relaxation strength detection is performed, with the purpose of further analyzing user emotions within the tweet. Future work will be carried out to implement the proposed framework in the West Midlands area, United Kingdom.Published versio
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User sentiment detection: a YouTube use case
In this paper we propose an unsupervised lexicon-based approach to detect the sentiment polarity of user comments in YouTube. Polarity detection in social media content is challenging not only because of the existing limitations in current sentiment dictionaries but also due to the informal linguistic styles used by users. Present dictionaries fail to capture the sentiments of community-created terms. To address the challenge we adopted a data-driven approach and prepared a social media specific list of terms and phrases expressing user sentiments and opinions. Experimental evaluation shows the combinatorial approach has greater potential. Finally, we discuss many research challenges involving social media sentiment analysis
Semantic Sentiment Analysis of Twitter Data
Internet and the proliferation of smart mobile devices have changed the way
information is created, shared, and spreads, e.g., microblogs such as Twitter,
weblogs such as LiveJournal, social networks such as Facebook, and instant
messengers such as Skype and WhatsApp are now commonly used to share thoughts
and opinions about anything in the surrounding world. This has resulted in the
proliferation of social media content, thus creating new opportunities to study
public opinion at a scale that was never possible before. Naturally, this
abundance of data has quickly attracted business and research interest from
various fields including marketing, political science, and social studies,
among many others, which are interested in questions like these: Do people like
the new Apple Watch? Do Americans support ObamaCare? How do Scottish feel about
the Brexit? Answering these questions requires studying the sentiment of
opinions people express in social media, which has given rise to the fast
growth of the field of sentiment analysis in social media, with Twitter being
especially popular for research due to its scale, representativeness, variety
of topics discussed, as well as ease of public access to its messages. Here we
present an overview of work on sentiment analysis on Twitter.Comment: Microblog sentiment analysis; Twitter opinion mining; In the
Encyclopedia on Social Network Analysis and Mining (ESNAM), Second edition.
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