Improving Process Agility with Process Repositories for Business Process Modeling

As organizations continue to manage growth by developing a diverse portfolio of products and services in semiautonomous business units, they become increasingly fragmented internally. Such fragmentation results in highly diversified business processes for performing similar activities, leading to reduced operational efficiency, coordination, and information sharing. Horizontal business process integration entails change in temporal and spatial dimensions to mitigate this problem and identify common processes to help achieve synergies. Current research on Business Process Management has not paid much attention to enabling this activity. Motivated by this concern, the primary objective of my dissertation is: “how horizontal integration of business processes is achieved by semiautonomous business units to realize the benefits of better operational efficiency, information sharing, and coordination?” Using a two-phased approach I address this objective. In the first phase I develop a process theory of BPM in horizontal integration using grounded theory methodology. Also, this study identifies the rich contextual knowledge that is necessary to understand and reuse business process fragments. This study was conducted in a very large U.S. corporation as a part of an initiative to identify core processes in a multi-billion dollar supply chain process. Based on the findings of the first phase, in the second phase I develop a decision support system to aid process designers to help find similarities in process models. The effectiveness of the system for improving performance in business process modeling activities is evaluated using an experiment

A BPM Lifecycle Plug-in for Modeling Methods Agility

Business Process Management literature has proposed several BPM lifecycles on a level of abstraction that is modeling method -agnostic, i.e. they consider the modeling language and tool support an underlying invariant or technological concern. While remaining on the same abstraction layer, we highlight a method agility requirement observed in commercial BPM consulting projects - concretely, it manifests as change requests for the modeling language or tool, from one lifecycle iteration to the next, leading to situations of model value co-creation as customer demands are assimilated in the modeling method. Based on a conceptualization of such situations, a lifecycle plug-in is proposed in the form of a methodology and associated tool support, allowing for responsive evolution of the adopted modeling method with impact on several lifecycle phases. Historical examples from the evolution of a BPM product are provided to illustrate and classify the demands that motivate the existence of this lifecycle plug-in

Business process trends

Business process and business process management (BPM) concepts have matured over the years and new technology, concepts, standards and solutions appear. In this chapter we will therefore focus on the current and future process trends. We will elaborate on the importance of trends, the maturity of the subject, giving a perspective on what emerging trends, industry trends, mega trends are, what is hyped at the moment, and what has reached a market adoption where it has started to become the de facto standard in terms of mega trends that has achieved a dominant position by public acceptance

Insights into Software Development Approaches: Mining Q&A Repositories

Context: Software practitioners adopt approaches like DevOps, Scrum, and Waterfall for high-quality software development. However, limited research has been conducted on exploring software development approaches concerning practitioners discussions on Q&A forums. Objective: We conducted an empirical study to analyze developers discussions on Q&A forums to gain insights into software development approaches in practice. Method: We analyzed 13,903 developers posts across Stack Overflow (SO), Software Engineering Stack Exchange (SESE), and Project Management Stack Exchange (PMSE) forums. A mixed method approach, consisting of the topic modeling technique (i.e., Latent Dirichlet Allocation (LDA)) and qualitative analysis, is used to identify frequently discussed topics of software development approaches, trends (popular, difficult topics), and the challenges faced by practitioners in adopting different software development approaches. Findings: We identified 15 frequently mentioned software development approaches topics on Q&A sites and observed an increase in trends for the top-3 most difficult topics requiring more attention. Finally, our study identified 49 challenges faced by practitioners while deploying various software development approaches, and we subsequently created a thematic map to represent these findings. Conclusions: The study findings serve as a useful resource for practitioners to overcome challenges, stay informed about current trends, and ultimately improve the quality of software products they develop

A Perspective on Smart Process Manufacturing Research Challenges for Process Systems Engineers

The challenges posed by smart manufacturing for the process industries and for process systems engineering (PSE) researchers are discussed in this article. Much progress has been made in achieving plant- and site-wide optimization, but benchmarking would give greater confidence. Technical challenges confronting process systems engineers in developing enabling tools and techniques are discussed regarding flexibility and uncertainty, responsiveness and agility, robustness and security, the prediction of mixture properties and function, and new modeling and mathematics paradigms. Exploiting intelligence from big data to drive agility will require tackling new challenges, such as how to ensure the consistency and confidentiality of data through long and complex supply chains. Modeling challenges also exist, and involve ensuring that all key aspects are properly modeled, particularly where health, safety, and environmental concerns require accurate predictions of small but critical amounts at specific locations. Environmental concerns will require us to keep a closer track on all molecular species so that they are optimally used to create sustainable solutions. Disruptive business models may result, particularly from new personalized products, but that is difficult to predict

A Change Execution System for Enterprise Services with Compensation Support

Modern enterprises rely on a distributed IT infrastructure to execute their business processes, adopting Service Oriented Architectures in order to improve the flexibility and ease of adaptation of their functions. Nowadays this is a vital characteristic, as the increased competition forces companies to continuously evolve and adapt. SOA applications must be supported by management and deployment systems, which have to continuously apply modifications to the distributed infrastructure. This article presents a modelbased solution for automatically applying change plans to heterogeneous enterprise managed environments. The proposed solution uses models which describe in an abstract language the changes that need to be applied to the environment, and executes all the required operations to the specific managed elements. Also, to ensure that the environment ends in a stable state, compensation for previously executed operations is supported. The validation results from a case study taken from the banking domain are also presented here

Intelligent Knowledge Retrieval from Industrial Repositories

Actually, a large amount of information is stored in the industrial repositories. Accessing this information is complicated, and the techniques currently used in metadata and the material chosen by the user do not scale efficiently in large collections. The semantic Web provides a frame of reference that allows sharing and reusing knowledge efficiently. In our work, we present a focus for discovering information in digital repositories based on the application of expert system technologies, and we show a conceptual architecture for a semantic search engine. We used case-based reasoning methodology to create a prototype that supports efficient retrieval knowledge from digital repositories. OntoEnter is a collaborative effort that proposes a new form of interaction between users and digital enterprise repositories, where the latter are adapted to users and their surroundings

TANGIBLE INFORMATION TECHNOLOGY INFRASTRUCTURE ASSETS AND ORGANIZATIONAL AGILITY: AN INVESTIGATION OF MANUFACTURING SMALL AND MEDIUM ENTERPRISES

This paper investigates the role of tangible IT infrastructure assets –the portfolio of specific applications to which a firm endows itself – in enabling organizational agility and business performance in the context of SMEs. Building upon past literature, we regroup tangible IT infrastructure assets into three categories: IT for flexibility, IT for innovation, and IT for integration. Each category includes a series of specific technologies (i.e., CNC, CAD and ERP). We theorize that tangible IT infrastructure assets positively influence organizational agility and business performance. We employ a survey methodology to test the proposed hypotheses. One hundred and twenty-six manufacturing SMEs completed the survey. The results support the hypothesized relations. This research complements previous research that has studied intangible abstract constructs as antecedents of organizational agility, it confirms the results of past research examining the agility-business performance link, and it addresses the scarcity of strategic IS research in SMEs