Design and Development of a DSS Supporting the Integration of Crowdsourcing in Theory Testing: A Design Science Perspective

The integration of crowdsourcing in behavioral research in the IS field offers several advantages and opportunities. This paper builds on prior study, employing a design science research (DSR) paradigm to design, develop and evaluate a tool that assists researchers in adopting crowdsourcing when testing theory about behavioral phenomena. The proposed tool is based on an extensive review of literature on how theory has been tested, and a pattern model that standardizes extracted concepts, activities, processes and relationships into patterns. In particular, we discuss the architecture of the proposed tool and present two prototypes, one used for knowledge articulation by representing, extracting, organizing and acting on relevant information and the other on decision making and recommendation for the tool users. Evaluation results show the applicability and utility of the tool

Guiding Random Graphical and Natural User Interface Testing Through Domain Knowledge

Users have access to a diverse set of interfaces that can be used to interact with software. Tools exist for automatically generating test data for an application, but the data required by each user interface is complex. Generating realistic data similar to that of a user is difficult. The environment which an application is running inside may also limit the data available, or updates to an operating system can break support for tools that generate test data. Consequently, applications exist for which there are no automated methods of generating test data similar to that which a user would provide through real usage of a user interface. With no automated method of generating data, the cost of testing increases and there is an increased chance of bugs being released into production code. In this thesis, we investigate techniques which aim to mimic users, observing how stored user interactions can be split to generate data targeted at specific states of an application, or to generate different subareas of the data structure provided by a user interface. To reduce the cost of gathering and labelling graphical user interface data, we look at generating randomised screen shots of applications, which can be automatically labelled and used in the training stage of a machine learning model. These trained models could guide a randomised approach at generating tests, achieving a significantly higher branch coverage than an unguided random approach. However, for natural user interfaces, which allow interaction through body tracking, we could not learn such a model through generated data. We find that models derived from real user data can generate tests with a significantly higher branch coverage than a purely random tester for both natural and graphical user interfaces. Our approaches use no feedback from an application during test generation. Consequently, the models are “generating data in the dark”. Despite this, these models can still generate tests with a higher coverage than random testing, but there may be a benefit to inferring the current state of an application and using this to guide data generation

Leveraging the Power of Crowds: Automated Test Report Processing for The Maintenance of Mobile Applications

Crowdsourcing is an emerging distributed problem-solving model combining human and machine computation. It collects intelligence and knowledge from a large and diverse workforce to complete complex tasks. In the software engineering domain, crowdsourced techniques have been adopted to facilitate various tasks, such as design, testing, debugging, development, and so on. Specifically, in crowdsourced testing, crowdsourced workers are given testing tasks to perform and submit their feedback in the form of test reports. One of the key advantages of crowdsourced testing is that it is capable of providing engineers software engineers with domain knowledge and feedback from a large number of real users. Based on diverse software and hardware settings of these users, engineers can bugs that are not caught by traditional quality assurance techniques. Such benefits are particularly ideal for mobile application testing, which needs rapid development-and-deployment iterations and support diverse execution environments. However, crowdsourced testing naturally generates an overwhelming number of crowdsourced test reports, and inspecting such a large number of reports becomes a time-consuming yet inevitable task. This dissertation presents a series of techniques, tools and experiments to assist in crowdsourced report processing. These techniques are designed for improving this task in multiple aspects: 1. prioritizing crowdsourced report to assist engineers in finding as many unique bugs as possible, and as quickly as possible; 2. grouping crowdsourced report to assist engineers in identifying the representative ones in a short time; 3. summarizing the duplicate reports to provide engineers with a concise and accurate understanding of a group of reports; In the first step, I present a text-analysis-based technique to prioritize test reports for manual inspection. This technique leverages two key strategies: (1) a diversity strategy to help developers inspect a wide variety of test reports and to avoid duplicates and wasted effort on falsely classified faulty behavior, and (2) a risk-assessment strategy to help developers identify test reports that may be more likely to be fault-revealing based on past observations.Together, these two strategies form our technique to prioritize test reports in crowdsourced testing. Moreover, in the mobile testing domain, test reports often consist of more screenshots and shorter descriptive text, and thus text-analysis-based techniques may be ineffective or inapplicable. The shortage and ambiguity of natural-language text information and the well-defined screenshots of activity views within mobile applications motivate me to propose a novel technique based on using image understanding for multi-objective test-report prioritization. This technique employs the Spatial Pyramid Matching (SPM) technique to measure the similarity of the screenshots, and apply the natural-language processing technique to measure the distance between the text of test reports. Next, I design and implement CTRAS: a novel approach to leveraging duplicates to enrich the content of bug descriptions and improve the efficiency of inspecting these reports. CTRAS is capable of automatically aggregating duplicates based on both textual information and screenshots, and further summarizes the duplicate test reports into a comprehensive and comprehensible report.I validate all of these techniques on industrial data by collaborating with several companies. The results show my techniques can improve both the efficiency and effectiveness of crowdsourced test report processing. Also, I suggest settings for different usage scenarios and discuss future research directions

A survey of the use of crowdsourcing in software engineering

The term 'crowdsourcing' was initially introduced in 2006 to describe an emerging distributed problem-solving model by online workers. Since then it has been widely studied and practiced to support software engineering. In this paper we provide a comprehensive survey of the use of crowdsourcing in software engineering, seeking to cover all literature on this topic. We first review the definitions of crowdsourcing and derive our definition of Crowdsourcing Software Engineering together with its taxonomy. Then we summarise industrial crowdsourcing practice in software engineering and corresponding case studies. We further analyse the software engineering domains, tasks and applications for crowdsourcing and the platforms and stakeholders involved in realising Crowdsourced Software Engineering solutions. We conclude by exposing trends, open issues and opportunities for future research on Crowdsourced Software Engineering

What attracts vehicle consumers’ buying:A Saaty scale-based VIKOR (SSC-VIKOR) approach from after-sales textual perspective?

Purpose: The increasingly booming e-commerce development has stimulated vehicle consumers to express individual reviews through online forum. The purpose of this paper is to probe into the vehicle consumer consumption behavior and make recommendations for potential consumers from textual comments viewpoint. Design/methodology/approach: A big data analytic-based approach is designed to discover vehicle consumer consumption behavior from online perspective. To reduce subjectivity of expert-based approaches, a parallel Naïve Bayes approach is designed to analyze the sentiment analysis, and the Saaty scale-based (SSC) scoring rule is employed to obtain specific sentimental value of attribute class, contributing to the multi-grade sentiment classification. To achieve the intelligent recommendation for potential vehicle customers, a novel SSC-VIKOR approach is developed to prioritize vehicle brand candidates from a big data analytical viewpoint. Findings: The big data analytics argue that “cost-effectiveness” characteristic is the most important factor that vehicle consumers care, and the data mining results enable automakers to better understand consumer consumption behavior. Research limitations/implications: The case study illustrates the effectiveness of the integrated method, contributing to much more precise operations management on marketing strategy, quality improvement and intelligent recommendation. Originality/value: Researches of consumer consumption behavior are usually based on survey-based methods, and mostly previous studies about comments analysis focus on binary analysis. The hybrid SSC-VIKOR approach is developed to fill the gap from the big data perspective

ANALYSIS OF STOCK PRICE PREDICTION USING DATA MINING APPROACH

Financial forecasting is one of the most interesting subjects within the area of machine learning studies. Forecasting stock prices is challenging due to the nature of stock prices that are usually non-linear, complex and noisy. This paper would be discussing the most prominent forecasting method which is the time-series forecasting and its machine learning tools used to create the prediction. The aim of this project is to study the data mining approach on predicting stock price that offers accuracy and sustains its reliability in the system. Using Data Mining approach in training the algorithms that will produce the best results based on Public Listed Companies‟ stock price data that dates back until 1998. This system utilizes Artificial Neural Network and Support Vector Machine as its main inference engine with numerous methods to measure the accuracy of both. It is anticipated that this analysis would become a platform for producing a prediction application that is reliable for usage in the future

UmobiTalk: Ubiquitous Mobile Speech Based Learning Language Translator for Sesotho Language

Published ThesisThe need to conserve the under-resourced languages is becoming more urgent as some of them are becoming extinct; natural language processing can be used to redress this. Currently, most initiatives around language processing technologies are focusing on western languages such as English and French, yet resources for such languages are already available. The Sesotho language is one of the under-resourced Bantu languages; it is mostly spoken in Free State province of South Africa and in Lesotho. Like other parts of South Africa, Free State has experienced high number of migrants and non-Sesotho speakers from neighboring provinces and countries; such people are faced with serious language barrier problems especially in the informal settlements where everyone tends to speak only Sesotho. Non-Sesotho speakers refers to the racial groups such as Xhosas, Zulus, Coloureds, Whites and more, in which Sesotho language is not their native language. As a solution to this, we developed a parallel corpus that has English as source and Sesotho as a target language and packaged it in UmobiTalk - Ubiquitous mobile speech based learning translator. UmobiTalk is a mobile-based tool for learning Sesotho for English speakers. The development of this tool was based on the combination of automatic speech recognition, machine translation and speech synthesis