Reconciling agility and discipline in COTS selection processes

Currently, information systems are mainly built by integrating or customizing commercial off-the-shelf (COTS) components acquired or licensed from the marketplace. The processes necessary to steer a suitable acquisition are different from traditional software development processes. Among them, we are interested in the process of selection of COTS components. COTS selection requires discipline to coordinate the selection team and the set of new activities that are necessary to support a successful selection. The Capability Maturity Model (CMM) contains important guidelines for process improvement, and specifiesPeer ReviewedPostprint (published version