Can anybody help? : mitigating IS development project risk with user

In this paper we aim to gain insight into the relationship between user participation modes and project risk factors, and then we construct a model that can be used to determine how user participation can be successfully applied in ISD projects with a given set of risk factors. We perform an in-depth literature review, which aims to clarify the concept of user participation as part of risk management. We then report on the results of a case study in Cap Gemini where we conduct an exploratory research of the application of user participation in practice. For this exploratory research, a quantitative and qualitative research method was designed in the form of a survey and interviews. Though the results from our case study we gain insight into the relationship between user participation and IS project risk and also determine how user participation can be used to mitigate such risk

What influences the speed of prototyping? An empirical investigation of twenty software startups

It is essential for startups to quickly experiment business ideas by building tangible prototypes and collecting user feedback on them. As prototyping is an inevitable part of learning for early stage software startups, how fast startups can learn depends on how fast they can prototype. Despite of the importance, there is a lack of research about prototyping in software startups. In this study, we aimed at understanding what are factors influencing different types of prototyping activities. We conducted a multiple case study on twenty European software startups. The results are two folds, firstly we propose a prototype-centric learning model in early stage software startups. Secondly, we identify factors occur as barriers but also facilitators for prototyping in early stage software startups. The factors are grouped into (1) artifacts, (2) team competence, (3) collaboration, (4) customer and (5) process dimensions. To speed up a startups progress at the early stage, it is important to incorporate the learning objective into a well-defined collaborative approach of prototypingComment: This is the author's version of the work. Copyright owner's version can be accessed at doi.org/10.1007/978-3-319-57633-6_2, XP2017, Cologne, German

The Influence of Techno stress and Organizational-Is Related Support on User Satisfaction in Government Organizations: A Proposed Model and Literature Review

Empirical evidence on the issue of satisfaction towards certain computer applications or systems has guided organizations in the implementation process of information systems (IS). What is more important, findings of the previous studies in the IS field have proved that user satisfaction is one dimension of IS success and needs to be carefully managed during the implementation process. Consequently, organizations are increasingly concerned about ensuring that employees have gained satisfaction about the IS that they use. Organizations also need to investigate user opinions about the system, and where its faults lie. Though there are a great number of studies on IS, little attention has been given to the influence of technostress and organizational IS-related support on IS success in government organizations of Malaysia. Two hypotheses were generated from the previous studies which link technostress, organizational IS-related support with user satisfaction. These hypotheses will be tested in the future. The results from the research would contribute useful insights in EHRM studies. Particularly, the results would help the government organizations in Malaysia to improve their implementation of HRMIS

A New Look at the Relationship between User Involvement in Systems Development and System Success

The relationship of user involvement to successful systems development has been the focus of much attention for information systems researchers for some time. Common understanding has been that extensive user involvement is not only important, but absolutely essential to system success. However, earlier studies trying to link user involvement to system success have shown mixed results. In this paper we review 28 empirical research studies that investigate the significance of user involvement. From our results we conclude that user involvement in the systems development process is indeed important to system success. We further identify several key points pertinent to making user involvement effective

Involving end users to mitigate risk in IS development projects

In this paper the authors aim to gain insight into the relationship between user participation modes and project risk factors, and then they constructed a model that can be used to determine how user participation can be successfully applied in ISD projects with a given set of risk factors. The authors performed an in-depth literature review, which aims to clarify the concept of user participation as part of risk management. They then report on the results of a case study in Cap Gemini where we conduct an exploratory research of the application of user participation in practice. For this exploratory research, a quantitative and qualitative research method was designed in the form of a survey and interviews. Through the results from their case study, the authors gained insight into the relationship between user participation and IS project risk and also determine how user participation can be used to mitigate such ris

Factors influencing user acceptance of a mature and embedded computer system

Productivity gains associated with investments in information technology (IT) have generally not been forthcoming. One construct that is seen as influencing the extent of individual productivity gains associated with utilising IT is user acceptance. Studies have identified a range of factors that influence acceptance in contexts where use is voluntary. However, in many modern workplaces systems are mature and embedded, affording users limited discretion over use. The current study, therefore, identified factors that influenced acceptance of a mature and embedded computer system, and identified ‘number of applications’ and ‘perceived usefulness’ as appropriate measures of acceptance for such systems

ERP implementation methodologies and frameworks: a literature review

Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history

A User Commitment Approach to Information Systems Infusion

Many organizations have huge investments on information systems (IS) but are unable to achieve the maximum benefits expected. The IS infusion stage refers to the state of using IS to its full potential. IS infusion is a form of organizational citizenship behavior because full utilization of IS requires extra-role behaviors (i.e., IS use beyond the mandated usage) beyond intra-role behaviors (i.e., mandated IS usage). As commitment is a key driver of organizational citizenship behavior, IS infusion requires the user’s commitment to IS usage. This study investigates the development of user commitment from the socio-technical system design perspective and the effect of user commitment on IS infusion. We identified five constructs from the socio-technical system design (job fit, task competence, technology competence, self-determination with technology, and self-determination with task). A survey of 236 enterprise system users showed that user commitment has a positive effect on IS infusion. User commitment, in turn, is influenced by job fit, technology competence, and self-determination with task. This study contributes to IS infusion research by introducing the development of user commitment from the socio-technical system design perspective. Managers can promote user commitment in order to reach the infusion stage of fully utilizing information systems

Firms' contribution to open source software and the dominant skilled user

: Free/libre or open-source software (FLOSS) is nowadays produced not only by individual benevolent developers but, in a growing proportion, by firms that hire programmers for their own objectives of development in open source or for contributing to open-source projects in the context of dedicated communities. A recent literature has focused on the question of the business models explaining how and why firms may draw benefits from such involvement and their connected activities. They can be considered as the building blocks of a new modus operandi of an industry, built on an alternative approach to intellectual property management. Its prospects will depend on both the firms' willingness to rally and its ability to compete with the traditional “proprietary” approach. As a matter of fact, firms' involvement in FLOSS, while growing, remains very contrasting, depending on the nature of the products and the characteristics of the markets. The aim of this paper is to emphasize that, beside factors like the importance of software as a core competence of the firm, the role of users on the related markets - and more precisely their level of skills - may provide a major explanation of such diversity. We introduce the concept of the dominant skilled user and we set up a theoretical model to better understand how it may condition the nature and outcome of the competition between a FLOSS firm and a proprietary firm. We discuss these results in the light of empirical stylized facts drawn from the recent trends in the software industrySoftware ; Open Source ; Intellectual Property ; Competition ; Users