ELICA: An Automated Tool for Dynamic Extraction of Requirements Relevant Information

Requirements elicitation requires extensive knowledge and deep understanding of the problem domain where the final system will be situated. However, in many software development projects, analysts are required to elicit the requirements from an unfamiliar domain, which often causes communication barriers between analysts and stakeholders. In this paper, we propose a requirements ELICitation Aid tool (ELICA) to help analysts better understand the target application domain by dynamic extraction and labeling of requirements-relevant knowledge. To extract the relevant terms, we leverage the flexibility and power of Weighted Finite State Transducers (WFSTs) in dynamic modeling of natural language processing tasks. In addition to the information conveyed through text, ELICA captures and processes non-linguistic information about the intention of speakers such as their confidence level, analytical tone, and emotions. The extracted information is made available to the analysts as a set of labeled snippets with highlighted relevant terms which can also be exported as an artifact of the Requirements Engineering (RE) process. The application and usefulness of ELICA are demonstrated through a case study. This study shows how pre-existing relevant information about the application domain and the information captured during an elicitation meeting, such as the conversation and stakeholders' intentions, can be captured and used to support analysts achieving their tasks.Comment: 2018 IEEE 26th International Requirements Engineering Conference Workshop

Can I Have Your Attention? Implications of the Research on Distractions and Multitasking for Reference Librarians

The media have identified the last decade as “the age of distraction.” People today find it harder to work on long, sustained tasks because distractions are eroding their attention span, fostering a culture of discontinuity. Fields as diverse as psychology, business, education, human-computer interaction, and communication studies have produced a wealth of studies on interruptions, distractions, and multitasking–research that has important implications for reference librarians. The nature of our jobs invites interruptions by the public, requires familiarity with the latest technology, stimulates curiosity about a broad range of subjects, and demands adeptness at multitasking–all factors which can atomize attention

Using an integrated information system to reduce interruptions and the number of non-relevant contacts in the inpatient pharmacy at tertiary hospital

Patient care is provided by a multidisciplinary team of healthcare professionals intended for high-quality and safe patient care. Accordingly, the team must work synergistically and communicate efficiently. In many hospitals, nursing and pharmacy communication relies mainly on telephone calls. In fact, numerous studies have reported telephone calls as a source of interruption for both pharmacy and nursing operations; therefore, the workload increases and the chance of errors raises. This report describes the implementation of an integrated information system that possibly can reduce telephone calls through providing real-time tracking capabilities and sorting prescriptions urgency, thus significantly improving traceability of all prescriptions inside pharmacy. The research design is based on a quasi-experiment using pre-post testing using the continuous improvement approach. The improvement project is performed using a six-step method. A survey was conducted in Prince Sultan Military Medical City (PSMMC) to measure the volume and types of telephone calls before and after implementation to evaluate the impact of the new system. Beforehand of the system implementation, during the two-week measurement period, all pharmacies received 4466 calls and the majority were follow-up calls. Subsequently of the integrated system rollout, there was a significant reduction (p > 0.001) in the volume of telephone calls to 2630 calls; besides, the calls nature turned out to be more professional inquiries (p > 0.001). As a result, avoidable interruptions and workload were decreased

Theorizing the Multilevel Effects of Interruptions and the Role of Communication Technology

Our understanding of how interrupting the work of an individual affects group outcomes and the role of communication technologies (CT) in shaping these effects is limited. Drawing upon coordination theory and the literatures on computer-mediated communication and interruptions, this paper develops a multilevel theory of work interruptions. It suggests that interruptions that target individuals can also affect other group members through various ripple effects and a cross-level direct effect. We also discuss how the usage of five CT capabilities during interruption episodes can moderate the impact of interruptions at the individual and group levels. Our theoretical model draws attention to the importance of examining the individual-to-group processes to better understand the impact of interruptions in group environments. Additionally, by accounting for the role of the use of CT capabilities during interruption episodes, our work contributes to both the interruptions literature, which dedicates scant attention to the interrupting media, and to IS research on media use and media effects

IT Interruptions and Coordination Effectiveness in Software Development Groups: A Conceptual, Multilevel Model

Research abounds on software teams enhancing their processes via IT. However, the unintended group-level effects of interruptions triggered by such IT are rarely examined. This paper develops a conceptual, multilevel model that focuses on the paths linking individually experienced IT interruptions to group coordination outcomes. Drawing on coordination theory and the work interruptions literature, we propose that different IT interruption types exhibit different effects. IT intrusions create resource constraints that emerge to the group level via interdependencies and debilitate group coordination effectiveness. To mitigate these effects, groups engage in coordination by task organization. IT interventions facilitate coordination by group problem-solving (a cross-level effect), which enhances coordination effectiveness. This research extends the IT interruptions literature by focusing on the multilevel effects, and extends the IT impacts literature by unearthing the unintended differential effects of IT via interruptions of group members’ work

Unattended network operations technology assessment study. Technical support for defining advanced satellite systems concepts

The results are summarized of an unattended network operations technology assessment study for the Space Exploration Initiative (SEI). The scope of the work included: (1) identified possible enhancements due to the proposed Mars communications network; (2) identified network operations on Mars; (3) performed a technology assessment of possible supporting technologies based on current and future approaches to network operations; and (4) developed a plan for the testing and development of these technologies. The most important results obtained are as follows: (1) addition of a third Mars Relay Satellite (MRS) and MRS cross link capabilities will enhance the network's fault tolerance capabilities through improved connectivity; (2) network functions can be divided into the six basic ISO network functional groups; (3) distributed artificial intelligence technologies will augment more traditional network management technologies to form the technological infrastructure of a virtually unattended network; and (4) a great effort is required to bring the current network technology levels for manned space communications up to the level needed for an automated fault tolerance Mars communications network

Rethinking Productivity in Software Engineering

Get the most out of this foundational reference and improve the productivity of your software teams. This open access book collects the wisdom of the 2017 "Dagstuhl" seminar on productivity in software engineering, a meeting of community leaders, who came together with the goal of rethinking traditional definitions and measures of productivity. The results of their work, Rethinking Productivity in Software Engineering, includes chapters covering definitions and core concepts related to productivity, guidelines for measuring productivity in specific contexts, best practices and pitfalls, and theories and open questions on productivity. You'll benefit from the many short chapters, each offering a focused discussion on one aspect of productivity in software engineering. Readers in many fields and industries will benefit from their collected work. Developers wanting to improve their personal productivity, will learn effective strategies for overcoming common issues that interfere with progress. Organizations thinking about building internal programs for measuring productivity of programmers and teams will learn best practices from industry and researchers in measuring productivity. And researchers can leverage the conceptual frameworks and rich body of literature in the book to effectively pursue new research directions. What You'll Learn Review the definitions and dimensions of software productivity See how time management is having the opposite of the intended effect Develop valuable dashboards Understand the impact of sensors on productivity Avoid software development waste Work with human-centered methods to measure productivity Look at the intersection of neuroscience and productivity Manage interruptions and context-switching Who Book Is For Industry developers and those responsible for seminar-style courses that include a segment on software developer productivity. Chapters are written for a generalist audience, without excessive use of technical terminology. ; Collects the wisdom of software engineering thought leaders in a form digestible for any developer Shares hard-won best practices and pitfalls to avoid An up to date look at current practices in software engineering productivit