Quality of experience-centric management of adaptive video streaming services : status and challenges

Video streaming applications currently dominate Internet traffic. Particularly, HTTP Adaptive Streaming ( HAS) has emerged as the dominant standard for streaming videos over the best-effort Internet, thanks to its capability of matching the video quality to the available network resources. In HAS, the video client is equipped with a heuristic that dynamically decides the most suitable quality to stream the content, based on information such as the perceived network bandwidth or the video player buffer status. The goal of this heuristic is to optimize the quality as perceived by the user, the so-called Quality of Experience (QoE). Despite the many advantages brought by the adaptive streaming principle, optimizing users' QoE is far from trivial. Current heuristics are still suboptimal when sudden bandwidth drops occur, especially in wireless environments, thus leading to freezes in the video playout, the main factor influencing users' QoE. This issue is aggravated in case of live events, where the player buffer has to be kept as small as possible in order to reduce the playout delay between the user and the live signal. In light of the above, in recent years, several works have been proposed with the aim of extending the classical purely client-based structure of adaptive video streaming, in order to fully optimize users' QoE. In this article, a survey is presented of research works on this topic together with a classification based on where the optimization takes place. This classification goes beyond client-based heuristics to investigate the usage of server-and network-assisted architectures and of new application and transport layer protocols. In addition, we outline the major challenges currently arising in the field of multimedia delivery, which are going to be of extreme relevance in future years

Impact of the LTE scheduler on achieving good QoE for DASH video streaming

Dynamic adaptive video over HTTP (DASH) is fast becoming the protocol of choice for content providers for their online video streaming delivery. Concurrently, dependence on cellular Long Term Evolution (LTE) networks is growing to serve user demands for bandwidth-hungry applications, especially video. Each LTE base station's (eNodeB) scheduler assigns wireless resources to individual clients. Several alternative schedulers have been proposed, especially to meet the user's desired quality of experience (QoE) with video. In this paper, we investigate the impact of the scheduler on DASH performance, motivated by the fact that video performance and the underlying traffic models are different from other HTTP/TCP applications. We use our laboratory testbed employing real video content and streaming clients, over a simulated ns-3 LTE network. We quantify the impact of the scheduler and show that it has a significant impact on key video streaming performance metrics such as stalls and QoE, for different client adaptation algorithms. Additionally, we show the impact of user mobility within a cell, which has the side-effect of improving performance by mitigating long-term fading effects. Our detailed assessment of four LTE schedulers in ns-3 shows that the proportional fair scheduler achieves the best overall user experience, although somewhat disadvantaging static cell-edge users

ARBITER: Adaptive rate-based intelligent HTTP streaming algorithm

Dynamic Adaptive streaming over HTTP (DASH) is widely used by content providers for video delivery and dominates traffic on cellular networks. The inherent variability in both video bitrate and network bandwidth negatively impacts the user Quality of Experience (QoE), motivating the design of better DASH-compliant adaptation algorithms. In this paper we present ARBITER, a novel streaming adaptation algorithm that explicitly integrates the variations in both video and network dynamics in its adaptation decisions. Our simulation-based performance evaluation, using real video content and cellular bandwidth traces, shows that ARBITER achieves an excellent tradeoff among streaming metrics in terms of received video quality, stall count, stall duration, and switching dynamics, leading to a relative improvement of 17-45% in user QoE in comparison to state-of-the-art algorithms

Measuring and Improving the Quality of Experience of Adaptive Rate Video

Today's popular over-the-top (OTT) video streaming services such as YouTube, Netflix and Hulu deliver video contents to viewers using adaptive bitrate (ABR) technologies. In ABR streaming, a video player running on a viewer's device adaptively changes bitrates to match given network conditions. However, providing reliable streaming is challenging. First, an ABR player may select an inappropriate bitrate during playback due to the lack of direct knowledge of access networks, frequent user mobility and rapidly changing channel conditions. Second, OTT content is delivered to viewers without any cooperation with Internet service providers (ISPs). Last, there are no appropriate tools that evaluate the performance of ABR streaming along with video quality of experience (QoE). This thesis describes how to improve the video QoE of OTT video streaming services using ABR technologies. Our analysis starts from understanding ABR heuristics. How does ABR streaming work? What factors does an ABR player consider when switching bitrates during a download? Then, we propose our solutions to improve existing ABR streaming from the perspective of network operators who deliver video content through their networks and video service providers who build ABR players running on viewers' devices. From the network operators' point of view, we propose to find a better video content server based on round trip times (RTTs) between an edge node of a wireless network and available video content servers when a viewer requests a video. The edge node can be an Internet Service Provider (ISP) router in a Wi-Fi network and a packet data network gateway (P-GW) in a 4G network. During the experiments, our solution showed better TCP performance (e.g., higher TCP throughput during playback) 146 times out of 200 experiments (73%) over Wi-Fi networks and 162 times out of 200 experiments (81%) over 3G networks. In addition, we claim that the wireless edge nodes can assist an ABR video player in selecting the best available bitrate by controlling the available bandwidth in the radio access network between a base station and a viewer's device. In our Wi-Fi testbed, the proposed solution saved up to 21% of radio bandwidth on mobile devices and enhanced the viewing experience by reducing rebufferings during playback. Last, we assert that software-defined networking (SDN) can improve video QoE by dynamically controlling routing paths of video streaming flows based on the provisioned networking information collected from SDN-enabled networking devices. Using an off-the-shelf SDN platform, we showed that our proposed solution can reduce rebufferings by 50% and provide higher bitrates during a download. From the perspective of video service providers, higher video QoE can be achieved by improving ABR heuristics implemented in an ABR player. To support this idea, we investigated the role of playout buffer size in ABR streaming and its impact on video QoE. Through our video QoE survey, we proved that a large buffer does not always outperform a small buffer, especially under rapidly varying network conditions. Based on this finding, we suggest to dynamically change the maximum buffer size in an ABR player depending on the current capacity of its playout buffer for improving the QoE of viewers. During the experiments, our proposed solution improved the viewing experience by offering 15% higher average played bitrate, 70% fewer bitrate changes and 50% shorter rebuffering duration. Our experimental results show that even small changes of ABR heuristics and new features of network systems can greatly affect video QoE. However, it is still difficult for video service providers or network operators to evaluate new ABR heuristics or network system changes due to lack of accurate QoE monitoring systems. In order to solve this issue, we have developed YouSlow ("YouTube Too Slow!? - YouSlow") as a new approach to monitoring video QoE for the analysis of ABR performance. The lightweight web browser plug-in and mobile application are designed to monitor various playback events (e.g., rebuffering duration and frequency of bitrate changes) directly from within ABR video players and calculate statistics along with video QoE. Using YouSlow, we investigate the impact of the above playback events on video abandonment: about 10% of viewers abandoned the YouTube videos when the pre-roll ads lasted for 15 seconds. Even increasing the bitrate can annoy viewers; they prefer a high starting bitrate with no bitrate changes during playback. Our regression analysis shows that bitrate changes do not affect video abandonment significantly and the abandonment rate can be estimated accurately using the rebuffering ratio and the number of rebufferings. The thesis includes four main contributions. First, we investigate today's popular OTT video streaming services (e.g., YouTube and Netflix) that use ABR streaming technologies. Second, we propose to build QoS and QoE aware video streaming that can be implemented in existing wireless networks (e.g., Wi-Fi, 3G and 4G) and in SDN-enabled networks. Third, we propose to improve current ABR heuristics by dynamically changing the playout buffer size under varying network conditions. Last, we designed and implemented a new monitoring system for measuring video QoE

Measurement And Improvement of Quality-of-Experience For Online Video Streaming Services

Title from PDF of title page, viewed on September 4, 2015Dissertation advisor: Deep MedhiVitaIncludes bibliographic references (pages 126-141)Thesis (Ph.D.)--School of Computing and Engineering. University of Missouri--Kansas City, 2015HTTP based online video streaming services have been consistently dominating the online traffic for the past few years. Measuring and improving the performance of these services is an important challenge. Traditional Quality-of-Service (QoS) metrics such as packet loss, jitter and delay which were used for networked services are not easily understood by the users. Instead, Quality-of-Experience (QoE) metrics which capture the overall satisfaction are more suitable for measuring the quality as perceived by the users. However, these QoE metrics have not yet been standardized and their measurement and improvement poses unique challenges. In this work we first present a comprehensive survey of the different set of QoE metrics and the measurement methodologies suitable for HTTP based online video streaming services. We then present our active QoE measurement tool Pytomo that measures the QoE of YouTube videos. A case study on the measurement of QoE of YouTube videos when accessed by residential users from three different Internet Service Providers (ISP) in a metropolitan area is discussed. This is the first work that has collected QoE data from actual residential users using active measurements for YouTube videos. Based on these measurements we were able to study and compare the QoE of YouTube videos across multiple ISPs. We also were able to correlate the QoE observed with the server clusters used for the different users. Based on this correlation we were able to identify the server clusters that were experiencing diminished QoE. DynamicAdaptive Streaming overHTTP (DASH) is an HTTP based video streaming that enables the video players to adapt the video quality based on the network conditions. We next present a rate adaptation algorithm that improves the QoE of DASH video streaming services that selects the most optimum video quality. With DASH the video server hosts multiple representation of the same video and each representation is divided into small segments of constant playback duration. The DASH player downloads the appropriate representation based on the network conditions, thus, adapting the video quality to match the conditions. Currently deployed Adaptive Bitrate (ABR) algorithms use throughput and buffer occupancy to predict segment fetch times. These algorithms assume that the segments are of equal size. However, due to the encoding schemes employed this assumption does not hold. In order to overcome these limitations, we propose a novel Segment Aware Rate Adaptation algorithm (SARA) that leverages the knowledge of the segment size variations to improve the prediction of segment fetch times. Using an emulated player in a geographically distributed virtual network setup, we compare the performance of SARA with existing ABR algorithms. We demonstrate that SARA helps to improve the QoE of the DASH video streaming with improved convergence time, better bitrate switching performance and better video quality. We also show that unlike the existing adaptation schemes, SARA provides a consistent QoE irrespective of the segment size distributions.Introduction -- Measurement of QoE for Online Video Streaming Services: A Literature Survey -- Pytomo: A Tool for measuring QoE of YouTube Videos -- Case Study: QoE across three Internet Service Providers in a Metropolitan Area -- Adaptive Bitrate Algorithms for DASH -- Segment Aware Rate Adaptation for DASH -- Performance Evaluation of SARA -- Conclusion and Future Research --Appendix A. Sample MPD Fil

In-network quality optimization for adaptive video streaming services

HTTP adaptive streaming (HAS) services allow the quality of streaming video to be automatically adapted by the client application in face of network and device dynamics. Due to their advantages compared to traditional techniques, HAS-based protocols are widely used for over-the-top (OTT) video streaming. However, they are yet to be adopted in managed environments, such as ISP networks. A major obstacle is the purely client-driven design of current HAS approaches, which leads to excessive quality oscillations, suboptimal behavior, and the inability to enforce management policies. Moreover, the provider has no control over the quality that is provided, which is essential when offering a managed service. This article tackles these challenges and facilitates the adoption of HAS in managed networks. Specifically, several centralized and distributed algorithms and heuristics are proposed that allow nodes inside the network to steer the HAS client's quality selection process. The algorithms are able to enforce management policies by limiting the set of available qualities for specific clients. Additionally, simulation results show that by coordinating the quality selection process across multiple clients, the proposed algorithms significantly reduce quality oscillations by a factor of five and increase the average delivered video quality by at least 14%

QoE on media deliveriy in 5G environments

231 p.5G expandirá las redes móviles con un mayor ancho de banda, menor latencia y la capacidad de proveer conectividad de forma masiva y sin fallos. Los usuarios de servicios multimedia esperan una experiencia de reproducción multimedia fluida que se adapte de forma dinámica a los intereses del usuario y a su contexto de movilidad. Sin embargo, la red, adoptando una posición neutral, no ayuda a fortalecer los parámetros que inciden en la calidad de experiencia. En consecuencia, las soluciones diseñadas para realizar un envío de tráfico multimedia de forma dinámica y eficiente cobran un especial interés. Para mejorar la calidad de la experiencia de servicios multimedia en entornos 5G la investigación llevada a cabo en esta tesis ha diseñado un sistema múltiple, basado en cuatro contribuciones.El primer mecanismo, SaW, crea una granja elástica de recursos de computación que ejecutan tareas de análisis multimedia. Los resultados confirman la competitividad de este enfoque respecto a granjas de servidores. El segundo mecanismo, LAMB-DASH, elige la calidad en el reproductor multimedia con un diseño que requiere una baja complejidad de procesamiento. Las pruebas concluyen su habilidad para mejorar la estabilidad, consistencia y uniformidad de la calidad de experiencia entre los clientes que comparten una celda de red. El tercer mecanismo, MEC4FAIR, explota las capacidades 5G de analizar métricas del envío de los diferentes flujos. Los resultados muestran cómo habilita al servicio a coordinar a los diferentes clientes en la celda para mejorar la calidad del servicio. El cuarto mecanismo, CogNet, sirve para provisionar recursos de red y configurar una topología capaz de conmutar una demanda estimada y garantizar unas cotas de calidad del servicio. En este caso, los resultados arrojan una mayor precisión cuando la demanda de un servicio es mayor