134 research outputs found

    The emergence of the mobile internet in Japan and the UK: platforms, exchange models, and innovation 1999‐2011

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    In 1999 Japanese mobile operator NTT DoCoMo launched arguably the world’s first successful mobile Internet services portal called “i‐mode”. In Europe at the same time a series of failures diminished the opportunities to attract customers to the mobile Internet. Even though similar Internet technologies were available in Japan and the UK, very different markets for services developed during the initial years 1999‐2003. When the West expected Japanese firms to become dominant players in the mobile digitalisation of services during the introduction of 3G networks, it remained instead a national affair. The dominant views of how markets for mobile services operated seemed flawed.   So‐called delivery platforms were used to connect mobile phones with service contents that were often adapted from the PC world. Designing and operating service delivery platforms became a new niche market. It held a pivotal role for the output of services and competition among providers.   This thesis sets out to answer a set of inter‐related questions: How and where did firms innovate in this new and growing part of the service economy and how are new business models mediated by service delivery platforms? It argues that innovation in the digitalised economy is largely influenced by firms achieving platform leadership through coordination of both technological systems and the creation of multi‐sided exchanges. This thesis demonstrates from cases of multi‐sided markets in operator‐controlled portals, of mobile video and TV and of event ticketing in Japan and the UK that defining the scope of the firm on the network level forms the basis for incremental innovation, the dominant form of service innovation. A parallel focus on coordinating platform technology choices forms the basis for firms to trade fees, advertisements, and user data, enabling control over profitable parts of multi‐sided value networks

    Data Mining Techniques to Understand Textual Data

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    More than ever, information delivery online and storage heavily rely on text. Billions of texts are produced every day in the form of documents, news, logs, search queries, ad keywords, tags, tweets, messenger conversations, social network posts, etc. Text understanding is a fundamental and essential task involving broad research topics, and contributes to many applications in the areas text summarization, search engine, recommendation systems, online advertising, conversational bot and so on. However, understanding text for computers is never a trivial task, especially for noisy and ambiguous text such as logs, search queries. This dissertation mainly focuses on textual understanding tasks derived from the two domains, i.e., disaster management and IT service management that mainly utilizing textual data as an information carrier. Improving situation awareness in disaster management and alleviating human efforts involved in IT service management dictates more intelligent and efficient solutions to understand the textual data acting as the main information carrier in the two domains. From the perspective of data mining, four directions are identified: (1) Intelligently generate a storyline summarizing the evolution of a hurricane from relevant online corpus; (2) Automatically recommending resolutions according to the textual symptom description in a ticket; (3) Gradually adapting the resolution recommendation system for time correlated features derived from text; (4) Efficiently learning distributed representation for short and lousy ticket symptom descriptions and resolutions. Provided with different types of textual data, data mining techniques proposed in those four research directions successfully address our tasks to understand and extract valuable knowledge from those textual data. My dissertation will address the research topics outlined above. Concretely, I will focus on designing and developing data mining methodologies to better understand textual information, including (1) a storyline generation method for efficient summarization of natural hurricanes based on crawled online corpus; (2) a recommendation framework for automated ticket resolution in IT service management; (3) an adaptive recommendation system on time-varying temporal correlated features derived from text; (4) a deep neural ranking model not only successfully recommending resolutions but also efficiently outputting distributed representation for ticket descriptions and resolutions

    Semantic discovery and reuse of business process patterns

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    Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

    Principles of Security and Trust: 7th International Conference, POST 2018, Held as Part of the European Joint Conferences on Theory and Practice of Software, ETAPS 2018, Thessaloniki, Greece, April 14-20, 2018, Proceedings

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    authentication; computer science; computer software selection and evaluation; cryptography; data privacy; formal logic; formal methods; formal specification; internet; privacy; program compilers; programming languages; security analysis; security systems; semantics; separation logic; software engineering; specifications; verification; world wide we

    Programming Languages and Systems

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    This open access book constitutes the proceedings of the 30th European Symposium on Programming, ESOP 2021, which was held during March 27 until April 1, 2021, as part of the European Joint Conferences on Theory and Practice of Software, ETAPS 2021. The conference was planned to take place in Luxembourg and changed to an online format due to the COVID-19 pandemic. The 24 papers included in this volume were carefully reviewed and selected from 79 submissions. They deal with fundamental issues in the specification, design, analysis, and implementation of programming languages and systems

    European Information Technology Observatory 1997

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    European Information Technology Observatory 1998

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    European Information Technology Observatory 1994

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    Scheduling and locking in multiprocessor real-time operating systems

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    With the widespread adoption of multicore architectures, multiprocessors are now a standard deployment platform for (soft) real-time applications. This dissertation addresses two questions fundamental to the design of multicore-ready real-time operating systems: (1) Which scheduling policies offer the greatest flexibility in satisfying temporal constraints; and (2) which locking algorithms should be used to avoid unpredictable delays? With regard to Question 1, LITMUSRT, a real-time extension of the Linux kernel, is presented and its design is discussed in detail. Notably, LITMUSRT implements link-based scheduling, a novel approach to controlling blocking due to non-preemptive sections. Each implemented scheduler (22 configurations in total) is evaluated under consideration of overheads on a 24-core Intel Xeon platform. The experiments show that partitioned earliest-deadline first (EDF) scheduling is generally preferable in a hard real-time setting, whereas global and clustered EDF scheduling are effective in a soft real-time setting. With regard to Question 2, real-time locking protocols are required to ensure that the maximum delay due to priority inversion can be bounded a priori. Several spinlock- and semaphore-based multiprocessor real-time locking protocols for mutual exclusion (mutex), reader-writer (RW) exclusion, and k-exclusion are proposed and analyzed. A new category of RW locks suited to worst-case analysis, termed phase-fair locks, is proposed and three efficient phase-fair spinlock implementations are provided (one with few atomic operations, one with low space requirements, and one with constant RMR complexity). Maximum priority-inversion blocking is proposed as a natural complexity measure for semaphore protocols. It is shown that there are two classes of schedulability analysis, namely suspension-oblivious and suspension-aware analysis, that yield two different lower bounds on blocking. Five asymptotically optimal locking protocols are designed and analyzed: a family of mutex, RW, and k-exclusion protocols for global, partitioned, and clustered scheduling that are asymptotically optimal in the suspension-oblivious case, and a mutex protocol for partitioned scheduling that is asymptotically optimal in the suspension-aware case. A LITMUSRT-based empirical evaluation is presented that shows these protocols to be practical
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