Reconnaissance de l'écriture manuscrite en-ligne par approche combinant systèmes à vastes marges et modèles de Markov cachés

Handwriting recognition is one of the leading applications of pattern recognition and machine learning. Despite having some limitations, handwriting recognition systems have been used as an input method of many electronic devices and helps in the automation of many manual tasks requiring processing of handwriting images. In general, a handwriting recognition system comprises three functional components; preprocessing, recognition and post-processing. There have been improvements made within each component in the system. However, to further open the avenues of expanding its applications, specific improvements need to be made in the recognition capability of the system. Hidden Markov Model (HMM) has been the dominant methods of recognition in handwriting recognition in offline and online systems. However, the use of Gaussian observation densities in HMM and representational model for word modeling often does not lead to good classification. Hybrid of Neural Network (NN) and HMM later improves word recognition by taking advantage of NN discriminative property and HMM representational capability. However, the use of NN does not optimize recognition capability as the use of Empirical Risk minimization (ERM) principle in its training leads to poor generalization. In this thesis, we focus on improving the recognition capability of a cursive online handwritten word recognition system by using an emerging method in machine learning, the support vector machine (SVM). We first evaluated SVM in isolated character recognition environment using IRONOFF and UNIPEN character databases. SVM, by its use of principle of structural risk minimization (SRM) have allowed simultaneous optimization of representational and discriminative capability of the character recognizer. We finally demonstrate the various practical issues in using SVM within a hybrid setting with HMM. In addition, we tested the hybrid system on the IRONOFF word database and obtained favourable results.Nos travaux concernent la reconnaissance de l'écriture manuscrite qui est l'un des domaines de prédilection pour la reconnaissance des formes et les algorithmes d'apprentissage. Dans le domaine de l'écriture en-ligne, les applications concernent tous les dispositifs de saisie permettant à un usager de communiquer de façon transparente avec les systèmes d'information. Dans ce cadre, nos travaux apportent une contribution pour proposer une nouvelle architecture de reconnaissance de mots manuscrits sans contrainte de style. Celle-ci se situe dans la famille des approches hybrides locale/globale où le paradigme de la segmentation/reconnaissance va se trouver résolu par la complémentarité d'un système de reconnaissance de type discriminant agissant au niveau caractère et d'un système par approche modèle pour superviser le niveau global. Nos choix se sont portés sur des Séparateurs à Vastes Marges (SVM) pour le classifieur de caractères et sur des algorithmes de programmation dynamique, issus d'une modélisation par Modèles de Markov Cachés (HMM). Cette combinaison SVM/HMM est unique dans le domaine de la reconnaissance de l'écriture manuscrite. Des expérimentations ont été menées, d'abord dans un cadre de reconnaissance de caractères isolés puis sur la base IRONOFF de mots cursifs. Elles ont montré la supériorité des approches SVM par rapport aux solutions à bases de réseaux de neurones à convolutions (Time Delay Neural Network) que nous avions développées précédemment, et leur bon comportement en situation de reconnaissance de mots

Ensemble learning using multi-objective optimisation for arabic handwritten words

Arabic handwriting recognition is a dynamic and stimulating field of study within pattern recognition. This system plays quite a significant part in today's global environment. It is a widespread and computationally costly function due to cursive writing, a massive number of words, and writing style. Based on the literature, the existing features lack data supportive techniques and building geometric features. Most ensemble learning approaches are based on the assumption of linear combination, which is not valid due to differences in data types. Also, the existing approaches of classifier generation do not support decision-making for selecting the most suitable classifier, and it requires enabling multi-objective optimisation to handle these differences in data types. In this thesis, new type of feature for handwriting using Segments Interpolation (SI) to find the best fitting line in each of the windows with a model for finding the best operating point window size for SI features. Multi-Objective Ensemble Oriented (MOEO) formulated to control the classifier topology and provide feedback support for changing the classifiers' topology and weights based on the extension of Non-dominated Sorting Genetic Algorithm (NSGA-II). It is designated as the Random Subset based Parents Selection (RSPS-NSGA-II) to handle neurons and accuracy. Evaluation metrics from two perspectives classification and Multiobjective optimization. The experimental design based on two subsets of the IFN/ENIT database. The first one consists of 10 classes (C10) and 22 classes (C22). The features were tested with Support Vector Machine (SVM) and Extreme Learning Machine (ELM). This work improved due to the SI feature. SI shows a significant result with SVM with 88.53% for C22. RSPS for C10 at k=2 achieved 91% accuracy with fewer neurons than NSGA-II, and for C22 at k=10, accuracy has been increased 81% compared to NSGA-II 78%. Future work may consider introducing more features to the system, applying them to other languages, and integrating it with sequence learning for more accuracy

Template Based Recognition of On-Line Handwriting

Software for recognition of handwriting has been available for several decades now and research on the subject have produced several different strategies for producing competitive recognition accuracies, especially in the case of isolated single characters. The problem of recognizing samples of handwriting with arbitrary connections between constituent characters (emph{unconstrained handwriting}) adds considerable complexity in form of the segmentation problem. In other words a recognition system, not constrained to the isolated single character case, needs to be able to recognize where in the sample one letter ends and another begins. In the research community and probably also in commercial systems the most common technique for recognizing unconstrained handwriting compromise Neural Networks for partial character matching along with Hidden Markov Modeling for combining partial results to string hypothesis. Neural Networks are often favored by the research community since the recognition functions are more or less automatically inferred from a training set of handwritten samples. From a commercial perspective a downside to this property is the lack of control, since there is no explicit information on the types of samples that can be correctly recognized by the system. In a template based system, each style of writing a particular character is explicitly modeled, and thus provides some intuition regarding the types of errors (confusions) that the system is prone to make. Most template based recognition methods today only work for the isolated single character recognition problem and extensions to unconstrained recognition is usually not straightforward. This thesis presents a step-by-step recipe for producing a template based recognition system which extends naturally to unconstrained handwriting recognition through simple graph techniques. A system based on this construction has been implemented and tested for the difficult case of unconstrained online Arabic handwriting recognition with good results

Productivity Measurement of Call Centre Agents using a Multimodal Classification Approach

Call centre channels play a cornerstone role in business communications and transactions, especially in challenging business situations. Operations’ efficiency, service quality, and resource productivity are core aspects of call centres’ competitive advantage in rapid market competition. Performance evaluation in call centres is challenging due to human subjective evaluation, manual assortment to massive calls, and inequality in evaluations because of different raters. These challenges impact these operations' efficiency and lead to frustrated customers. This study aims to automate performance evaluation in call centres using various deep learning approaches. Calls recorded in a call centre are modelled and classified into high- or low-performance evaluations categorised as productive or nonproductive calls. The proposed conceptual model considers a deep learning network approach to model the recorded calls as text and speech. It is based on the following: 1) focus on the technical part of agent performance, 2) objective evaluation of the corpus, 3) extension of features for both text and speech, and 4) combination of the best accuracy from text and speech data using a multimodal structure. Accordingly, the diarisation algorithm extracts that part of the call where the agent is talking from which the customer is doing so. Manual annotation is also necessary to divide the modelling corpus into productive and nonproductive (supervised training). Krippendorff’s alpha was applied to avoid subjectivity in the manual annotation. Arabic speech recognition is then developed to transcribe the speech into text. The text features are the words embedded using the embedding layer. The speech features make several attempts to use the Mel Frequency Cepstral Coefficient (MFCC) upgraded with Low-Level Descriptors (LLD) to improve classification accuracy. The data modelling architectures for speech and text are based on CNNs, BiLSTMs, and the attention layer. The multimodal approach follows the generated models to improve performance accuracy by concatenating the text and speech models using the joint representation methodology. The main contributions of this thesis are: • Developing an Arabic Speech recognition method for automatic transcription of speech into text. • Drawing several DNN architectures to improve performance evaluation using speech features based on MFCC and LLD. • Developing a Max Weight Similarity (MWS) function to outperform the SoftMax function used in the attention layer. • Proposing a multimodal approach for combining the text and speech models for best performance evaluation

Information Preserving Processing of Noisy Handwritten Document Images

Many pre-processing techniques that normalize artifacts and clean noise induce anomalies due to discretization of the document image. Important information that could be used at later stages may be lost. A proposed composite-model framework takes into account pre-printed information, user-added data, and digitization characteristics. Its benefits are demonstrated by experiments with statistically significant results. Separating pre-printed ruling lines from user-added handwriting shows how ruling lines impact people\u27s handwriting and how they can be exploited for identifying writers. Ruling line detection based on multi-line linear regression reduces the mean error of counting them from 0.10 to 0.03, 6.70 to 0.06, and 0.13 to 0.02, com- pared to an HMM-based approach on three standard test datasets, thereby reducing human correction time by 50%, 83%, and 72% on average. On 61 page images from 16 rule-form templates, the precision and recall of form cell recognition are increased by 2.7% and 3.7%, compared to a cross-matrix approach. Compensating for and exploiting ruling lines during feature extraction rather than pre-processing raises the writer identification accuracy from 61.2% to 67.7% on a 61-writer noisy Arabic dataset. Similarly, counteracting page-wise skew by subtracting it or transforming contours in a continuous coordinate system during feature extraction improves the writer identification accuracy. An implementation study of contour-hinge features reveals that utilizing the full probabilistic probability distribution function matrix improves the writer identification accuracy from 74.9% to 79.5%

Features and Algorithms for Visual Parsing of Handwritten Mathematical Expressions

Math expressions are an essential part of scientific documents. Handwritten math expressions recognition can benefit human-computer interaction especially in the education domain and is a critical part of document recognition and analysis. Parsing the spatial arrangement of symbols is an essential part of math expression recognition. A variety of parsing techniques have been developed during the past three decades, and fall into two groups. The first group is graph-based parsing. It selects a path or sub-graph which obeys some rule to form a possible interpretation for the given expression. The second group is grammar driven parsing. Grammars and related parameters are defined manually for different tasks. The time complexity of these two groups parsing is high, and they often impose some strict constraints to reduce the computation. The aim of this thesis is working towards building a straightforward and effective parser with as few constraints as possible. First, we propose using a line of sight graph for representing the layout of strokes and symbols in math expressions. It achieves higher F-score than other graph representations and reduces search space for parsing. Second, we modify the shape context feature with Parzen window density estimation. This feature set works well for symbol segmentation, symbol classification and symbol layout analysis. We get a higher symbol segmentation F-score than other systems on CROHME 2014 dataset. Finally, we develop a Maximum Spanning Tree (MST) based parser using Edmonds\u27 algorithm, which extracts an MST from the directed line of sight graph in two passes: first symbols are segmented, and then symbols and spatial relationship are labeled. The time complexity of our MST-based parsing is lower than the time complexity of CYK parsing with context-free grammars. Also, our MST-based parsing obtains higher structure rate and expression rate than CYK parsing when symbol segmentation is accurate. Correct structure means we get the structure of the symbol layout tree correct, even though the label of the edge in the symbol layout tree might be wrong. The performance of our math expression recognition system with MST-based parsing is competitive on CROHME 2012 and 2014 datasets. For future work, how to incorporate symbol classifier result and correct segmentation error in MST-based parsing needs more research

A Review of Deep Learning Techniques for Speech Processing

The field of speech processing has undergone a transformative shift with the advent of deep learning. The use of multiple processing layers has enabled the creation of models capable of extracting intricate features from speech data. This development has paved the way for unparalleled advancements in speech recognition, text-to-speech synthesis, automatic speech recognition, and emotion recognition, propelling the performance of these tasks to unprecedented heights. The power of deep learning techniques has opened up new avenues for research and innovation in the field of speech processing, with far-reaching implications for a range of industries and applications. This review paper provides a comprehensive overview of the key deep learning models and their applications in speech-processing tasks. We begin by tracing the evolution of speech processing research, from early approaches, such as MFCC and HMM, to more recent advances in deep learning architectures, such as CNNs, RNNs, transformers, conformers, and diffusion models. We categorize the approaches and compare their strengths and weaknesses for solving speech-processing tasks. Furthermore, we extensively cover various speech-processing tasks, datasets, and benchmarks used in the literature and describe how different deep-learning networks have been utilized to tackle these tasks. Additionally, we discuss the challenges and future directions of deep learning in speech processing, including the need for more parameter-efficient, interpretable models and the potential of deep learning for multimodal speech processing. By examining the field's evolution, comparing and contrasting different approaches, and highlighting future directions and challenges, we hope to inspire further research in this exciting and rapidly advancing field