Humanizing E-Mail Processing for Personal Information Management with Semantic Web and Speech Act Theory

With the rapid progress of information technology, Internet and people’s lives are combining closely with versatile communication ways now. Among these ways, the most popular one for knowledge workers is e-mail. People use it to deal with business affairs or receiving information in daily life. That gradually induces every knowledge worker has to handle many grueling e-mails every day. As a result, knowledge workers may be stuck most of their time with the e-mail distention problem. Although there are growing e-mail management systems, most of them are still short of freeing user to set, reply or retrieve related information with customized personal dexterity. That is, the data or information in the e-mail system is still obstinate for most of the knowledge workers. To mitigate this problem, we rethink the spirit of an e-mail system from the perspectives of speech act theory, and use the six ethics of heart to construct the kernel of the social network with data provenance to help users reduce the gap between current e-mail routine process and their own personal information management. Together with the customized Semantic Web construction, our approach hopefully helps knowledge workers establish a more efficient e-mail processing model with humanity consideration

Interpersonal Model of Online Textual Persuasion

As with other forms of human communication, text-based computer-mediated communication (CMC) media, such as email, instant messaging, and online texting, are often used as a means to persuade others. However, unlike most other media, which feature structural bias in their support for either interpersonal or broadcast communication modes, text- based CMC supports both modes. As a result, CMC text messages frequently have ambiguous origins. We argue that individuals respond to this ambiguity by categorizing these messages based on characteristics that distinguish interpersonal messages from broadcast messages, and receivers tend to comply to a greater extent with those messages that they perceive as interpersonal. Based on these arguments, we present a fundamentally new online textual persuasion model. In empirically testing the model in an online experiment that we assessed with structural equation modeling, we found that it exhibited strong explanatory power and additional utility in augmenting existing online persuasion models. The results offer important theoretical contributions to human-computer interaction research generally and provide practical specific insights for improving persuasive communication via text-based CMC

Conversational commerce: entering the next stage of AI-powered digital assistants

Digital assistant is a recent advancement benefited through data-driven innovation. Though digital assistants have become an integral member of user conversations, but there is no theory that relates user perception towards this AI powered technology. The purpose of the research is to investigate the role of technology attitude and AI attributes in enhancing purchase intention through digital assistants. A conceptual model is proposed after identifying three major AI factors namely, perceived anthropomorphism, perceived intelligence, and perceived animacy. To test the model, the study employed structural equation modeling using 440 sample. The results indicated that perceived anthropomorphism plays the most significant role in building a positive attitude and purchase intention through digital assistants. Though the study is built using technology-related variables, the hypotheses are proposed based on various psychology-related theories such as uncanny valley theory, the theory of mind, developmental psychology, and cognitive psychology theory. The study’s theoretical contributions are discussed within the scope of these theories. Besides the theoretical contribution, the study also offers illuminating practical implications for developers and marketers’ benefit

Designing Embodied Interactive Software Agents for E-Learning: Principles, Components, and Roles

Embodied interactive software agents are complex autonomous, adaptive, and social software systems with a digital embodiment that enables them to act on and react to other entities (users, objects, and other agents) in their environment through bodily actions, which include the use of verbal and non-verbal communicative behaviors in face-to-face interactions with the user. These agents have been developed for various roles in different application domains, in which they perform tasks that have been assigned to them by their developers or delegated to them by their users or by other agents. In computer-assisted learning, embodied interactive pedagogical software agents have the general task to promote human learning by working with students (and other agents) in computer-based learning environments, among them e-learning platforms based on Internet technologies, such as the Virtual Linguistics Campus (www.linguistics-online.com). In these environments, pedagogical agents provide contextualized, qualified, personalized, and timely assistance, cooperation, instruction, motivation, and services for both individual learners and groups of learners. This thesis develops a comprehensive, multidisciplinary, and user-oriented view of the design of embodied interactive pedagogical software agents, which integrates theoretical and practical insights from various academic and other fields. The research intends to contribute to the scientific understanding of issues, methods, theories, and technologies that are involved in the design, implementation, and evaluation of embodied interactive software agents for different roles in e-learning and other areas. For developers, the thesis provides sixteen basic principles (Added Value, Perceptible Qualities, Balanced Design, Coherence, Consistency, Completeness, Comprehensibility, Individuality, Variability, Communicative Ability, Modularity, Teamwork, Participatory Design, Role Awareness, Cultural Awareness, and Relationship Building) plus a large number of specific guidelines for the design of embodied interactive software agents and their components. Furthermore, it offers critical reviews of theories, concepts, approaches, and technologies from different areas and disciplines that are relevant to agent design. Finally, it discusses three pedagogical agent roles (virtual native speaker, coach, and peer) in the scenario of the linguistic fieldwork classes on the Virtual Linguistics Campus and presents detailed considerations for the design of an agent for one of these roles (the virtual native speaker)

WOM Or eWOM, Is There A Difference?: An Extension of the Social Communication Theory to Consumer Purchase Related Attitudes

While traditional word of mouth (WOM) and electronic word of mouth (eWOM) have both been shown to highly impact consumer behavior, there is a deficit in our knowledge of how they compare to one another. My dissertation research addresses the lack of empirical studies that compare WOM promotion in the form of face-to-face interaction to eWOM promotion in the form of computer-mediated communication, especially using Web 2.0 technologies. This research tests the assumption that WOM is superior to eWOM and, if so, how to extend eWOM to improve its performance against WOM. Essay One introduces a proposed conceptual framework to differentiate WOM and eWOM based on Social Communication Theory. The overall conceptual model was derived from a qualitative research study that was used to explore and define the concepts, media types, and application of WOM and eWOM using a diverse panel of consumers. Essay Two describes an experiment that was conducted to empirically test whether WOM impacts important marketing outcomes differently than eWOM using an ecologically valid research procedure. Essay Two further explores mediation using social communication elements as the underlying explanatory mechanism for the relative impact of WOM and eWOM on consumers’ attitude toward a message, attitude toward a product, and purchase intention. The results revealed that WOM has a significantly higher impact than eWOM on consumer purchase-related attitudes. The posited social communication framework did mediate or explain the relative difference between WOM and eWOM on the outcomes variables. Essay Three investigates the robustness of the findings through a set of replication studies that test the effects across small and large sample sizes and across different methods of analysis. The results indicated that WOM showed a significant and consistently higher impact than eWOM across both replication studies. The third essay also examines factors that were influential in closing the relative gap between WOM and eWOM by introducing a third concept based on the Hyperpersonal Model of Communication Theory. This research is important as it seeks to understand how consumers communicate in this digital age and why there is an evolution of the sharing of product information that leads to key managerial, theoretical, and methodological implications

First steps in the study of cyber-psycho-cognitive operations

Dissertação (mestrado)—Universidade de Brasília, Instituto de Relações Internacionais, Programa de Pós-Graduação em Relações Internacionais, 2019.O presente trabalho é uma análise dos mecanismos informáticos e tecno-comunicacionais envolvidos na articulação de mundos da vida orientados estrategicamente para estimular, prever ou minar o desenvolvimento das condições psico-cognitivas adequadas para a construção e sustento da legitimidade racional de uma autoridade ou ação política. A aplicação de instrumentos “arqueológicos” Foucauldianos ao estudo das narrativas políticas que engendraram e surgiram de “Russiagate” permitiu situar a teoria num contexto histórico e validar a premissa da convergência e incorporação de tendências de agendamento comuns e de práticas típicas de operações psicológicas tradicionais. Contudo, os efeitos tanto da disponibilidade comercial das TICs com capacidade de “deep learning”, quanto da estruturação baseada em conhecimento permitida pela ubiquidade e centralidade econômica dessas tecnologias, tornam o conjunto de mecanismos analisados num fenômeno que merece uma conceptualização e marco investigativo únicos. A obra é uma contribuição a esse empreendimento.This is an analysis of the ICT-based mechanisms involved in the articulation of lifeworlds that are strategically oriented to foster, prevent or undermine the development of psycho-cognitive conditions adequate for the construction or sustainability of an authority’s or a political action’s rational legitimacy. While grounding theory to a historical context, the application of Foucauldian “archeological” instruments to the study of the political narratives giving birth and springing from “Russiagate” also served to validate the premised convergence and incorporation of common agenda-setting trends and practices typical of traditional psychological operations. However, the effects of both the commercial availability of deep-learning ICTs and the cognition-based structuration afforded by their ubiquity and economic centrality set this “dispositif” apart, thereby deserving a unique conceptualization and research framework. This study is a contribution to such endeavor

DESIGN AND EXPLORATION OF NEW MODELS FOR SECURITY AND PRIVACY-SENSITIVE COLLABORATION SYSTEMS

Collaboration has been an area of interest in many domains including education, research, healthcare supply chain, Internet of things, and music etc. It enhances problem solving through expertise sharing, ideas sharing, learning and resource sharing, and improved decision making. To address the limitations in the existing literature, this dissertation presents a design science artifact and a conceptual model for collaborative environment. The first artifact is a blockchain based collaborative information exchange system that utilizes blockchain technology and semi-automated ontology mappings to enable secure and interoperable health information exchange among different health care institutions. The conceptual model proposed in this dissertation explores the factors that influences professionals continued use of video- conferencing applications. The conceptual model investigates the role the perceived risks and benefits play in influencing professionals’ attitude towards VC apps and consequently its active and automatic use

INSAM Journal of Contemporary Music, Art and Technology 10 (I/2023)

Having in mind the foundational idea not only of our Journal but also the INSAM Institute itself, the main theme of this issue is titled “Technological Aspects of Contemporary Artistic and Scientific Research”. This theme was recognized as important, timely, and necessary by a number of authors coming from various disciplines. The (Inter)Views section brings us three diverse pieces; the issue is opened by Aida Adžović’s interview with the legendary Slovene act Laibach regarding their performance of the Wir sing das Volk project at the Sarajevo National Theater on May 9, 2023. Following this, Marija Mitrović prepared an interview with media artist Leon Eckard, concerning this artist’s views on contemporary art and the interaction between technology and human sensitivity. An essay by Alexander Liebermann on the early 20th-century composer Erwin Schulhoff, whose search for a unique personal voice could be encouraging in any given period, closes this rubric. The Main theme section contains seven scientific articles. In the first one, Filipa Magalhães, Inês Filipe, Mariana Silva and Henrique Carvalho explore the process and details of technological and artistic challenges of reviving the music theater work FE...DE...RI...CO... (1987) by Constança Capdeville. The second article, written by Milan Milojković, is dedicated to the analysis of historical composer Vojislav Vučković and his ChatGPT-generated doppelganger and opera. The fictional narrative woven around the actual historical figure served as an example of the current possibilities of AI in the domain of musicological work. In the next paper, Luís Arandas, Miguel Carvalhais and Mick Grierson expand on their work on the film Irreplaceable Biography, which was created via language-guided generative models in audiovisual production. Thomas Moore focuses on the Belgium-based Nadar Ensemble and discusses the ways in which the performers of the ensemble understand the concept of the integrated concert and distinguish themselves from it, specifying the broadening of performers’ competencies and responsibilities. In her paper, Dana Papachristou contributes to the discussion on the politics of connectivity based on the examination of three projects: the online project Xenakis Networked Performance Marathon 2022, 2023Eleusis Mystery 91_Magnetic Dance in Elefsina European Capital of Culture, and Spaces of Reflection offline PirateBox network in the 10th Berlin Biennale. The penultimate article in the section is written by Kenrick Ho and presents us with the author’s composition Flou for solo violin through the prism of the relationship between (historically present) algorithmic processes, the composer, and the performer. Finally, Rijad Kaniža adds to the critical discourse on the reshaping of the musical experience via technology and the understanding of said technology using the example of musique concrète. In the final Review section, Bakir Memišević gives an overview of the 13th International Symposium “Music in Society” that was held in Sarajevo in December 2022