Patterns of strategic control: an investigation of British, French and German retail banking practice

This study provides detailed evidence as to the current state of strategic control in European retail banking. In so doing, it also provides an unique insight into the rigour of the strategic management of the banks investigated. [Continues.

Teaching Innovation in Interdisciplinary Environments: Toward a Design Thinking Syllabus

An increasing number of universities offer user-centric innovation courses based on the principles of design thinking. Lecturers combine a plethora of design thinking elements in design thinking course syllabi and thereby adopt teaching styles that range from autonomy-supportive to structured. Using a balance between these two teaching styles seems most suitable to optimally engage students and provide guidance through the innovation process. To develop a syllabus for innovation courses, we draw on best practices currently being undertaken in universities worldwide and examine 11 design thinking syllabi from different departments (Engineering, Design, Business, and Information Systems). We identify 17 common and 18 unique elements of design thinking courses and related course materials. Based on our results, we propose a design thinking syllabus that includes suggestions for course objectives, course setup, assignment design, and team composition using a balance between autonomous-support and structural teaching styles

Desenvolvendo contadores criativos: como o design thinking promove a valorização do profissional contábil?

By addressing innovation, creativity, and problem-solving in corporate contexts, Design Thinking has attracted the interest of both scholars and professionals. Despite this, this methodology has still been little disseminated among accounting professionals. Therefore, this study aimed to identify how the Design Thinking methodology can be used to promote the appreciation of the accounting professional. The study involved 521 students who attended the Accounting Planning discipline, offered in the seventh stage of the Accounting Sciences course at a federal university in southern Brazil. Using the survey as a technical procedure, the content analysis of the records of perceptions and ideas generated in Design Thinking workshops was conducted using Nvivo and Microsoft Excel. The students' perceptions regarding the application of the methodology showed that its use is conducive to creating innovative ideas and making them leave their comfort zone. Students reported being aware that they use creativity very little. Still, they are concerned about their development, as they understand that it adds professional and personal value and benefits the profession as a whole. The practical implication is the illustration of how this methodology can contribute to establishing a new professional image, and federal and state accounting councils can use it.Por abordar a inovação, criatividade e solução de problemas nos contextos corporativos, o Design Thinking tem despertado interesse tanto de acadêmicos, quanto de profissionais. Apesar disso, essa metodologia ainda tem sido pouco difundida entre os profissionais contábeis. Portanto, este estudo teve por objetivo identificar como a metodologia do Design Thinking pode ser utilizada para promover a valorização do profissional contábil. O estudo envolveu 521 discentes que cursaram a disciplina de Planejamento Contábil, ofertada na sétima etapa do curso de Ciências Contábeis de uma universidade federal do sul do Brasil. Utilizando o levantamento como procedimento técnico, realizou-se a análise de conteúdo dos registros das percepções e das ideias geradas em oficinas de Design Thinking, com uso do Nvivo e Microsoft Excel. As percepções dos estudantes, quanto à aplicação da metodologia, evidenciaram que sua utilização é propícia para a criação de ideias inovadoras, bem como fez com que eles saíssem da zona de conforto. Os estudantes registraram estar cientes de que utilizam muito pouco a criatividade, mas se preocupam com seu desenvolvimento, pois entendem que agrega valor profissional e pessoal, além de beneficiar a profissão como um todo. Tem-se como implicação prática a ilustração de como essa metodologia pode contribuir para o estabelecimento de uma nova imagem profissional, sendo possível que conselhos federais e estaduais de contabilidade a utilizem

Management in the financial services : emotional labour and gender

This thesis examines the development of management in financial services and its implications on managers' activities and socialisation. The thesis uses gender and emotional labour as the main themes for the discussion of management in the financial services. The thesis reports on two ethnographic case studies within two UK retail banks. Analyses are based on data derived from interviews, observations and documents. Both the literature and data suggest that management in the service sector centres around the management of organisational cultures. Managers must disseminate the organisational values in order to extract excellent customer service from the front-line staff. Managers themselves are acculturated into the organisation and its values, in order to more easily acculturate their staff. The data indicates that although management appears to have been feminised, masculine values still dominate. Managers are socialised into organisational cultures in which human relations rhetoric looms large and both male and female managers employ `feminine' management styles. Confusingly however, male managers' skills seem to be valued more and male-dominated business areas receive greater kudos. A disjunction between rhetoric and reality is thus evident. In addition, both management and emotional labour are presented as gendered in sociological literature. The data indicates that although management styles and practices are perceived to be gendered, there is little evidence to support the stereotypes. Both men and women can be seen to be performing emotional labour too, but it is the expectations of others and their different life experiences that can lead to gender differences in the way that emotional labour is displayed.Department of Sociology, University of Plymouth

The adoption of share-based compensation for executives in large German companies : the Americanisation of German executive pay?

EThOS - Electronic Theses Online ServiceGBUnited Kingdo

Protecting the infrastructure: 3rd Australian information warfare & security conference 2002

The conference is hosted by the We-B Centre (working with a-business) in the School of Management Information System, the School of Computer & Information Sciences at Edith Cowan University. This year\u27s conference is being held at the Sheraton Perth Hotel in Adelaide Terrace, Perth. Papers for this conference have been written by a wide range of academics and industry specialists. We have attracted participation from both national and international authors and organisations. The papers cover many topics, all within the field of information warfare and its applications, now and into the future. The papers have been grouped into six streams: • Networks • IWAR Strategy • Security • Risk Management • Social/Education • Infrastructur

Competitive intelligence and its effect on UK banking strategy

EThOS - Electronic Theses Online ServiceGBUnited Kingdo

A comparison of British and German banking strategies in the context of European financial integration between 1993 and 2003

EThOS - Electronic Theses Online ServiceGBUnited Kingdo

Corporate environmental performance considerations within bank lending processes : the social construction of risk perception.

SIGLEAvailable from British Library Document Supply Centre-DSC:DXN013001 / BLDSC - British Library Document Supply CentreGBUnited Kingdo

Formation, function and development of the banking system of Ukraine

Financial sector reform has proved to be one of the greatest challenges facing the members of the former Soviet Union in their transition to a market economy. Their central banks have played a vital role in this reform—mainly shaping developments, but also being shaped by them. The Ukrainian experience is by no means unique. Banking was given priority in the reform process in Ukraine. By granting loans on the basis of profitability criteria, strengthened, sound banks are to encourage companies to operate according to free-market principles and to assist the economic recovery process. After independence in 1991 Ukraine begin to develop its own banking system. There has not yet been a comprehensive study dealing with formation and function of the banking system of Ukraine and this thesis aims to remedy this omission. The major objective of this thesis is to examine and analyse the development of the banking system of Ukraine, its operation and its implications for a market economy. It also focuses upon the transformation' process necessary to bring about the required changes. The thesis presents an overview of the Ukrainian economy and its underlying principles; these are the cornerstone for transformation to a market economy. Subsequent chapters focus on Ukrainian banking and the experience of other postcommunist states. A major part of the thesis is the unique access to and interviews with a substantial number of senior Ukrainian bankers. The research shows that Ukrainian banks developed despite the burden of Soviet structures, inept monetary control and managements unprepared for market based banking. The ultimate decline of the "system" banks and the rise of commercial banks is highlighted and the expectations as Ukrainian banking begins the new millennium are outlined