Helper, Sharer or Seeker? - A Concept to Determine Knowledge Worker Roles in Enterprise Social Networks

In order to manage knowledge work, companies need to understand how knowledge is shared, integrated, translated and transformed in organisa-tional practice. However, knowledge work often happens in informal organisa-tional structures, thus, making it difficult to identify and understand the occurring knowledge practices and participating actors. Enterprise Social Networks (ESN), i.e. internally accessible social networking services, have evolved as important platforms for knowledge work. Facilitating knowledge interactions between us-ers, the analysis of ESN data might be well suited for characterising and identi-fying knowledge actions and different knowledge worker roles. Drawing on an existing knowledge worker role typology as well as findings from social media research, this paper develops a conceptual basis that serves as starting point for determining knowledge worker roles using ESN data. The next steps of this re-search involve the empirical testing of the typology using data obtained from a real case scenario

A framework to identify knowledge actor roles in enterprise social networks

Enterprise social networks (ESN) are increasingly used by companies to reinforce collaboration and knowledge sharing. While prior research has investigated ESN use practices, little is known about potential user roles emerging on these platforms. Against this backdrop, this paper develops an ESN knowledge actor role framework

Essays on enterprise social media: moderation, shop floor integration and information system induced organizational change

The digital transformation increases the pressure on innovation capabilities and challenges organizations to adapt their business models. In order to cope with the increased competitiveness, organizations face two significant internal challenges: Enabling internal digital collaboration and knowledge sharing as well as information system-induced change. This dissertation will investigate seven related research questions divided in two main parts. The first part focuses on how an organization can foster digital knowledge exchanges and collaboration in global organizations. Enterprise social media has attracted the attention of organizations as a technology for social collaboration and knowledge sharing. The dissertation will investigate how organizations can moderate the employee discourse in such platforms from a novel organizational perspective and provide insights on how to increase the encouragement for employees to contribute and assure content quality. The developed framework will provide detailed moderation approaches. In addition, the risk of privacy concerns associated with organizational interference in the new digital collaboration technologies are evaluated. The second part of the dissertation shifts the focus to the shop floor environment, an area that has faced substantial digital advancements. Those advancements change the organizational role of the shop floor to a more knowledge work-oriented environment. Firstly, a state of research regarding technology acceptance and professional diversity is presented to create an enterprise social media job-characteristic framework. Further, a unique and longitudinal shop floor case study is investigated to derive organizational challenges for enterprise social media and potentials for empowerment. To validate the future shop floor environment needs use cases for the shop floor are derived and a user profile is established. The case study is extended by expert interviews to focus on conceptualizing organizational information systems-induced change. In this regard, the role of work practices, organizational and employee mindset and information system change are integrated into a holistic organizational change model that targets employee empowerment. This dissertation provides a comprehensive overview of enterprise social media from an organizational management and shop floor perspective. It contributes to understanding new digital needs at the shop floor and the information systems-induced change journey towards digital employee empowerment

Work Sharing: Case Studies

Offers practical assistance useful to employers who wish to implement reduced work hour arrangements.https://research.upjohn.org/up_press/1151/thumbnail.jp

Reacting in time to qualification needs - towards a cooperative implementation? Proceedings of a conference organised by the WZB on the 27-28 September 2001, within the research network FreQuenz supported by the Federal Ministry for Training and Research (BMBF)

"Upgrading the qualification level of the workforce has become a central issue among the governments of the European Union: in the race towards global economic competitiveness, human capital development should play a key role. Taking this statement as point of departure, the contributions gathered here explore how the qualification needs of firms and workers - once identified - are answered. The common focus lies in analysing the co-ordination schemes established among labour market actors the national, regional and supranational levels to implement and institutionalize new labour market arrangements for a more effective qualification matching. These contributions were made to an international workshop organised by the Wissenschaftszentrum Berlin für Sozialforschung on the 27-28th September 2001, in the framework of a research network for the early recognition of qualification needs - FreQueNz - launched by the German Federal Ministry for Training and Research (BMBF) in 1999." (author's abstract). Contents: Sophie Rouault: Qualification need and multi-level coordination: introducing a research question (1-5); Heidi Oschminasky, Sophie Rouault, Isabelle Schömann: Three research fields and a summary of results (6-14). Part I - The role of networks in the implementation process of jobrotation: Heidi Oschmiansky: Implementing jobrotation in Germany: labour market actors' contribution to meet skill needs (15-38); John Houman Sorensen: Job-rotation schemes in Denmark - an active labour market policy instrument and its dependence on qualification strategies and economic situation of firms (39-56); Jouko Nätti: Job rotation in Finland - national and local experiments (57-91); Lizzi Feiler: Co-operative approaches to identify and meet qualification needs. The implementation systems of jobrotation and programmes in Austria (92-115). Part II - Answering territorial qualification needs through new corporate and employment forms: Sophie Rouault: Answering qualification needs through multiple jobholding arrangements - multi-level coordination in France and Sweden (116-132); Ton Wilthagen, Harm van Lieshout, Martijn van Velzen: Employment and training pools in the Netherlands - analytical remarks and examples (133-149); Bengt Lorendahl: Neo-cooperatives to support self-employment? The Swedish case (150-167); Claudia Weinkopf: Service pools as qualifying alternative in services to private households (168-185). Part III - The role of social partners in the implementation of skill needs: Isabelle Schömann: A right to vocational training - the anticipative action of workers' representatives in selected European countries (186-195); Ralf Rogowski, Isabelle Schömann: The role and impact of social partners on training in the European Union (196-223); Philippe Mehaut: What is the future of vocational education? Chronicle of unsuccessful negotiations (224-240); Harm van Lieshout, Ton Wilthagen: Transitional labour markets in action - new developments in the Dutch vocational educationand training market (241-273)."Die Erhöhung des Qualifikationsniveaus der Arbeitskräfte ist ein zentrales Anliegen der Regierungen der Europäischen Union: im globalen ökonomischen Wettbewerb spielt die Entwicklung des Humankapitals eine zentrale Rolle. Diesem Ausgangspunkt entsprechend untersuchen die Beiträge des Bandes, wie der identifizierte Qualifizierungsbedarf von Unternehmen und Beschäftigten gedeckt werden kann. Der gemeinsame Fokus besteht in der Analyse der Koordinierungsmustern der Akteuren der nationalen, regionalen und supranationalen Ebene für die Implementation und Institutionalisierung neuer Arbeitsmarktarrangements, um ein effektiveres Qualifizierungs-Matching zu gewährleisten. Die Beiträge basieren auf Vorträgen für einen internationalen Workshops des Wissenschaftszentrums Berlin am 27. und 28. September 2001. Der Workshop wurde organisiert im Rahmen des Forschungsnetzwerkes für die Früherkennung von Qualifizierungsbedarf - FreQueNz - 1999 initiiert und gefördert vom Bundesministerium für Bildung und Forschung (BMBF)." (Autorenreferat

Reacting in time to qualification needs: Towards a cooperative implementation?

Upgrading the qualification level of the workforce has become a central issue among the governments of the European Union : in the race towards global economic competitiveness, human capital development should play a key role. Taking this statement as point of departure, the contributions gathered here explore how the qualification needs of firms and workers - once identified - are answered. The common focus lies in analysing the co-ordination schemes established among labour market actors the national, regional and supranational levels to implement and institutionalize new labour market arrangements for a more effective qualification matching. -- Die Erhöhung des Qualifikationsniveaus der Arbeitskräfte ist ein zentrales Anliegen der Regierungen der Europäischen Union: im globalen ökonomischen Wettbewerb spielt die Entwicklung des Humankapitals eine zentrale Rolle. Diesem Ausgangspunkt entsprechend untersuchen die Beiträge des Bandes, wie der identifizierte Qualifizierungsbedarf von Unternehmen und Beschäftigten gedeckt werden kann. Der gemeinsame Fokus besteht in der Analyse der Koordinierungsmustern der Akteuren der nationalen, regionalen und supranationalen Ebene für die Implementation und Institutionalisierung neuer Arbeitsmarktarrangements, um ein effektiveres Qualifizierungs-Matching zu gewährleisten.

Faith in the marketplace : measuring the impact of church based entrepreneurial approaches to holistic mission

https://place.asburyseminary.edu/ecommonsatsdissertations/2359/thumbnail.jp

An Empirical Investigation of the Willingness of US Intelligence Community Analysts to Contribute Knowledge to a Knowledge Management System (KMS) in a Highly Classified and Sensitive Environment

Since September 11, 2001, the United States Government (USG) has possessed unparalleled capability in terms of dedicated intelligence and information collection assets supporting the analysts of the Intelligence Community (IC). The USG IC has sponsored, developed, and borne witness to extraordinary advances in technology, techniques, and procedures focused on knowledge harvesting, knowledge sharing, and collaboration. Knowledge, within successful (effective & productive) organizations, exists as a commodity; a commodity that can be created, captured, imparted, shared, and leveraged. The research problem that this study addressed is the challenge of maintaining strong organizational effectiveness and productivity through the use of an information technology-based knowledge management system (KMS). The main goal of this study was to empirically assess a model testing the impact of the factors of rewards, power, centrality, trust, collaborative environment, resistance to share, ease-of-using KMS, organizational structure, and top management support to inducement, willingness to share, as well as opportunity to contribute knowledge to a KMS on knowledge-sharing in a highly classified and sensitive environment of the USG IC. This study capitalized on prior literature to measure each of the 15 model constructs. This study was conducted with a select group of USG Departments and Agencies whose primary interest is Intelligence Operations. This study solicited responses from more than 1,000 current, as well as former, Intelligence Analysts of the USG IC, using an unclassified anonymous survey instrument. A total of 525 (52.5%) valid responses were analyzed using a partial least squares (PLS) structural equation modeling (SEM) statistical technique to perform model testing. Pre-analysis data screening was conducted to ensure the accuracy of the data collected, as well as to correct irregularities or errors within the gathered data. The 14 propositions outlined in this research study were tested using the PLS-SEM analysis along with reliability and validity checks. The results of this study provide insights into the key factors that shed light onto the willingness of US intelligence community analysts to contribute knowledge to a KMS in a highly classified and sensitive environment. Specifically, the significance of a knowledge worker’s willingness to contribute his/her knowledge to a KMS along with the opportunity to contribute knowledge, while inducement was not a significant factor when it comes to knowledge sharing using KMS in highly classified environments

Unmet goals of tracking: within-track heterogeneity of students' expectations for

Educational systems are often characterized by some form(s) of ability grouping, like tracking. Although substantial variation in the implementation of these practices exists, it is always the aim to improve teaching efficiency by creating homogeneous groups of students in terms of capabilities and performances as well as expected pathways. If students’ expected pathways (university, graduate school, or working) are in line with the goals of tracking, one might presume that these expectations are rather homogeneous within tracks and heterogeneous between tracks. In Flanders (the northern region of Belgium), the educational system consists of four tracks. Many students start out in the most prestigious, academic track. If they fail to gain the necessary credentials, they move to the less esteemed technical and vocational tracks. Therefore, the educational system has been called a 'cascade system'. We presume that this cascade system creates homogeneous expectations in the academic track, though heterogeneous expectations in the technical and vocational tracks. We use data from the International Study of City Youth (ISCY), gathered during the 2013-2014 school year from 2354 pupils of the tenth grade across 30 secondary schools in the city of Ghent, Flanders. Preliminary results suggest that the technical and vocational tracks show more heterogeneity in student’s expectations than the academic track. If tracking does not fulfill the desired goals in some tracks, tracking practices should be questioned as tracking occurs along social and ethnic lines, causing social inequality

Shelter, Women and Development: First and Third World Perspectives

Around the world, woman\u27s access to shelter is inextricably linked with her economic, legal, and social status. Policy makers, planners, architects, and other professionals must understand and factor in these crucial aspects when creating shelter for women. An international gathering at the University of Michigan College of Architecture and Urban Planning in 1992 provided an opportunity for dialogue between persons working in this field in the First and Third World and established an exchange of views in a global, multicultural context. The papers underscore the importance of housing to women\u27s economic, legal, and social development and emphasize the need to continue to address and act upon these issues across nations, cultures, and class.https://digitalcommons.calpoly.edu/books_fac/1001/thumbnail.jp