Top Management Control Functions for Information Systems in Small and Medium Enterprises

This paper analyzes the Top Management Control functions for Information Systems (IS) in Small and Medium Enterprises (SMEs). SMEs extensively rely on information technology resources to enhance their competence in today’s global economy. They should have adequate top management control mechanisms in place for their efficient functioning. Top Management Controls determine how effectively the senior management manages the IS functions in a SME. The major tasks at this level consist of Planning, Organizing, Leading and Controlling functions. A brief introduction to SMEs is given at the beginning followed by the different categories of Top Management Controls. The final section highlights on some good practices to be followed by Top Management to realize the vision for the IS project in SMEs.Charge-Out, Information Systems, IS Plan, Small and Medium Enterprise, Top Management Controls, Zero Based Budgeting

Competitive Advantage and Internationalization of Italian Small and Medium-Sized Manufacturing Firms

The paper aims at exploring the factors needed by small and medium sized manufacturing enterprises to obtain a successful positioning in the international market and at identifying what there is at the root of their competitive advantage. Using a sample of 519 small and medium sized firms, with 20 to 250 employees, operating in five Italian regions, the empirical evidence reveals that the competitive advantage of Italian small enterprises is based upon a combination of elements such as price, differentiation and high technical standards of the product. According to this study, to be competitive in respect of price remains however the imperative of Italian SMEs’ behaviour in international markets.Competitive Advantage, Internationalization, Small and Medium Enterprises (SMEs), Manufacturing Firms

The role of information systems in human resource management

Persistency of the organization, competitive advantage and realization of extra profit, in contemporary environment, are directly connected with balance of the resources available to the firm. One of the key issues of successful business is human resource management and that process is under great influence of modern information technology. Human Resources Information Systems (HRIS) are systems used to collect, record, store, analyze and retrieve data concerning an organization’s human resources, but it is not merely reduction of administrative procedures. The importance of HRIS system is multifaceted, ranging from operational assistance in collecting, storing and preparing data for reports, simplifying and accelerating the processes and controlling the available data, reducing labour costs for HR departments, and providing timely and diverse information to the management of the company, based on which it is possible to make quality strategic decisions related to human capital. The aim of this paper is to highlight the importance of HRIS and to give a comprehensive insight of the subject. Special focus in the paper will be on companies in Serbia, which have started to apply this concept, but in most situations not widely, but just partially. They must be aware that positive results can be expected only if this subject is approached in the right wayHuman resource management, information systems, HRIS, ERP

Enterprise architecture for small and medium-sized enterprises

Enterprise architecture (EA) is used as a holistic approach to keep things aligned in a company. Some emphasize the use of EA to align IT with the business, others see it broader and use it to also keep the processes aligned with the strategy. Although a lot of research is being done on EA, still hardly anything is known about its use in the context of a small and medium sized enterprise (SME). Because of some specific characteristics of SMEs, it is interesting to look how EA can be applied in a SME. In this PhD, we present an approach for EA for SMEs, which combines four dimensions to get a holistic overview, while keeping things aligned. The approach is developed with special attention towards the characteristics of SMEs. Case studies are used to refine the metamodel and develop an adequate method, while tool support is being developed to enable the validation rounds