E-Commerce: Expectations and Shortfalls

The concept of E-commerce has existed since the inception of the internet, but it has acquired significance in the recent years. India being one of the fastest growing E-commerce markets in the world has no specific legislation to protect the interests of the buyers and sellers of goods and services over the electronic medium. The situation is further complicated by the fact that a typical transaction over the internet or phone needs the involvement of many service providers including a payment gateway, the main website, the bank or card verification website, the security certification website and the final service provider, which includes the shipping agent who delivers the goods. Separate laws are required to regulate the functioning of all these intermediaries. The paper examines the existing provisions available for the protection of the buyers and sellers who conduct transactions through the electronic medium. Further, the customer protection policies of four dominant E- commerce websites in India being flipkart.com, irctc.co.in, makemytrip.com and groupon.co.in are evaluated. A few cases of consumer disputes arising over transactions conducted over the electronic medium are also discussed. Lastly, the paper analyses the measures which needs to be taken to provide protection to buyers and sellers on the internet

Voice over IP

The area that this thesis covers is Voice over IP (or IP Telephony as it is sometimes called) over Private networks and not over the Internet. There is a distinction to be made between the two even though the term is loosely applied to both. IP Telephony over Private Networks involve calls made over private WANs using IP telephony protocols while IP Telephony over the Internet involve calls made over the public Internet using IP telephony protocols. Since the network is private, service is reliable because the network owner can control how resources are allocated to various applications, such as telephony services. The public Internet on the other hand is a public, largely unmanaged network that offers no reliable service guarantee. Calls placed over the Internet can be low in quality, but given the low price, some find this solution attractive. What started off as an Internet Revolution with free phone calls being offered to the general public using their multimedia computers has turned into a telecommunication revolution where enterprises are beginning to converge their data and voice networks into one network. In retrospect, an enterprise\u27s data networks are being leveraged for telephony. The communication industry has come full circle. Earlier in the decade data was being transmitted over the public voice networks and now voice is just another application which is/will be run over the enterprises existing data networks. We shall see in this thesis the problems that are encountered while sending Voice over Data networks using the underlying IP Protocol and the corrective steps taken by the Industry to resolve these multitudes of issues. Paul M. Zam who is collaborating in this Joint Thesis/project on VoIP will substantiate this theoretical research with his practical findings. On reading this paper the reader will gain an insight in the issues revolving the implementation of VoIP in an enterprises private network as well the technical data, which sheds more light on the same. Thus the premise of this joint thesis/project is to analyze the current status of the technology and present a business case scenario where an organization will be able to use this information

X.400-based enterprise messaging system : industry and Department of Defense implementation issues

In an unprecedented globally competitive market, industry demands an electronic mail or messaging system that will transport all forms of data. The Consultative Committee for International Telegraphy and Telephony (CCITT) X.400 family of standards is a messaging transport standard that facilitates international message exchange. Combined with an appropriate network architecture, the series provides a completepackage for transport of electronic objects such as digitized voice, documents, forms, graphics, images, spread sheets and text. The purpose of this thesis is to provide DoD technicians and managers, who will be utilizing X.400-based E-Mail within the Defense Message System (DMS), with a thorough discussion of the X.400 standards. Highlighted by industry examples, possible, conceptual solutions for incorporating the standards into existing electronic messaging environments are provided.http://archive.org/details/x400basedenterpr00rhodLieutenant, United States NavyApproved for public release; distribution is unlimited

Discovery and Group Communication for Constrained Internet of Things Devices using the Constrained Application Protocol

The ubiquitous Internet is rapidly spreading to new domains. This expansion of the Internet is comparable in scale to the spread of the Internet in the ’90s. The resulting Internet is now commonly referred to as the Internet of Things (IoT) and is expected to connect about 50 billion devices by the year 2020. This means that in just five years from the time of writing this PhD the number of interconnected devices will exceed the number of humans by sevenfold. It is further expected that the majority of these IoT devices will be resource constrained embedded devices such as sensors and actuators. Sensors collect information about the physical world and inject this information into the virtual world. Next processing and reasoning can occur and decisions can be taken to enact upon the physical world by injecting feedback to actuators. The integration of embedded devices into the Internet introduces new challenges, since many of the existing Internet technologies and protocols were not designed for this class of constrained devices. These devices are typically optimized for low cost and power consumption and thus have very limited power, memory, and processing resources and have long sleep periods. The networks formed by these embedded devices are also constrained and have different characteristics than those typical in todays Internet. These constrained networks have high packet loss, low throughput, frequent topology changes and small useful payload sizes. They are referred to as LLN. Therefore, it is in most cases unfeasible to run standard Internet protocols on this class of constrained devices and/or LLNs. New or adapted protocols that take into consideration the capabilities of the constrained devices and the characteristics of LLNs, are required. In the past few years, there were many efforts to enable the extension of the Internet technologies to constrained devices. Initially, most of these efforts were focusing on the networking layer. However, the expansion of the Internet in the 90s was not due to introducing new or better networking protocols. It was a result of introducing the World Wide Web (WWW), which made it easy to integrate services and applications. One of the essential technologies underpinning the WWW was the Hypertext Transfer Protocol (HTTP). Today, HTTP has become a key protocol in the realization of scalable web services building around the Representational State Transfer (REST) paradigm. The REST architectural style enables the realization of scalable and well-performing services using uniform and simple interfaces. The availability of an embedded counterpart of HTTP and the REST architecture could boost the uptake of the IoT. Therefore, more recently, work started to allow the integration of constrained devices in the Internet at the service level. The Internet Engineering Task Force (IETF) Constrained RESTful Environments (CoRE) working group has realized the REST architecture in a suitable form for the most constrained nodes and networks. To that end the Constrained Application Protocol (CoAP) was introduced, a specialized RESTful web transfer protocol for use with constrained networks and nodes. CoAP realizes a subset of the REST mechanisms offered by HTTP, but is optimized for Machine-to-Machine (M2M) applications. This PhD research builds upon CoAP to enable a better integration of constrained devices in the IoT and examines proposed CoAP solutions theoretically and experimentally proposing alternatives when appropriate. The first part of this PhD proposes a mechanism that facilitates the deployment of sensor networks and enables the discovery, end-to-end connectivity and service usage of newly deployed sensor nodes. The proposed approach makes use of CoAP and combines it with Domain Name System (DNS) in order to enable the use of userfriendly Fully Qualified Domain Names (FQDNs) for addressing sensor nodes. It includes the automatic discovery of sensors and sensor gateways and the translation of HTTP to CoAP, thus making the sensor resources globally discoverable and accessible from any Internet-connected client using either IPv6 addresses or DNS names both via HTTP or CoAP. As such, the proposed approach provides a feasible and flexible solution to achieve hierarchical self-organization with a minimum of pre-configuration. By doing so we minimize costly human interventions and eliminate the need for introducing new protocols dedicated for the discovery and organization of resources. This reduces both cost and the implementation footprint on the constrained devices. The second, larger, part of this PhD focuses on using CoAP to realize communication with groups of resources. In many IoT application domains, sensors or actuators need to be addressed as groups rather than individually, since individual resources might not be sufficient or useful. A simple example is that all lights in a room should go on or off as a result of the user toggling the light switch. As not all IoT applications may need group communication, the CoRE working group did not include it in the base CoAP specification. This way the base protocol is kept as efficient and as simple as possible so it would run on even the most constrained devices. Group communication and other features that might not be needed by all devices are standardized in a set of optional separate extensions. We first examined the proposed CoAP extension for group communication, which utilizes Internet Protocol version 6 (IPv6) multicasts. We highlight its strengths and weaknesses and propose our own complementary solution that uses unicast to realize group communication. Our solution offers capabilities beyond simple group communication. For example, we provide a validation mechanism that performs several checks on the group members, to make sure that combining them together is possible. We also allow the client to request that results of the individual members are processed before they are sent to the client. For example, the client can request to obtain only the maximum value of all individual members. Another important optional extension to CoAP allows clients to continuously observe resources by registering their interest in receiving notifications from CoAP servers once there are changes to the values of the observed resources. By using this publish/subscribe mechanism the client does not need to continuously poll the resource to find out whether it has changed its value. This typically leads to more efficient communication patterns that preserve valuable device and LLN resources. Unfortunately CoAP observe does not work together with the CoAP group communication extension, since the observe extension assumes unicast communication while the group communication extension only support multicast communication. In this PhD we propose to extend our own group communication solution to offer group observation capabilities. By combining group observation with group processing features, it becomes possible to notify the client only about certain changes to the observed group (e.g., the maximum value of all group members has changed). Acknowledging that the use of multicast as well as unicast has strengths and weaknesses we propose to extend our unicast based solution with certain multicast features. By doing so we try to combine the strengths of both approaches to obtain a better overall group communication that is flexible and that can be tailored according to the use case needs. Together, the proposed mechanisms represent a powerful and comprehensive solution to the challenging problem of group communication with constrained devices. We have evaluated the solutions proposed in this PhD extensively and in a variety of forms. Where possible, we have derived theoretical models and have conducted numerous simulations to validate them. We have also experimentally evaluated those solutions and compared them with other proposed solutions using a small demo box and later on two large scale wireless sensor testbeds and under different test conditions. The first testbed is located in a large, shielded room, which allows testing under controlled environments. The second testbed is located inside an operational office building and thus allows testing under normal operation conditions. Those tests revealed performance issues and some other problems. We have provided some solutions and suggestions for tackling those problems. Apart from the main contributions, two other relevant outcomes of this PhD are described in the appendices. In the first appendix we review the most important IETF standardization efforts related to the IoT and show that with the introduction of CoAP a complete set of standard protocols has become available to cover the complete networking stack and thus making the step from the IoT into the Web of Things (WoT). Using only standard protocols makes it possible to integrate devices from various vendors into one bigWoT accessible to humans and machines alike. In the second appendix, we provide an alternative solution for grouping constrained devices by using virtualization techniques. Our approach focuses on the objects, both resource-constrained and non-constrained, that need to cooperate by integrating them into a secured virtual network, named an Internet of Things Virtual Network or IoT-VN. Inside this IoT-VN full end-to-end communication can take place through the use of protocols that take the limitations of the most resource-constrained devices into account. We describe how this concept maps to several generic use cases and, as such, can constitute a valid alternative approach for supporting selected applications