Outsourcing information systems: Drawing lessons from a banking case study

Financial and costs benefits are often put forward as the reasons why organisations decide to outsource. Emerging patterns and trends indicate that today’s outsourcing decisions are often motivated by factors other than cost. Thus, the decision-making process is more complex than it may at first appear. This paper presents findings from a case study from an organisation in the UK banking sector that was motivated to outsource aspects of its information technology/information system (IT/IS). The underlying motives and decision-making process that influenced the bank outsource its IT/IS are presented and discussed. Findings from the case study suggest political perspectives, as well as human and organisational issues influenced the bank’s strategic decision-making to outsource certain aspects of its business. An examination of the case study findings suggests that cost alone is not always responsible for decisions to outsource, as it was found the bank’s outsourcing decision was driven by a series of complex, interrelated motives in a bid to reduce the risks and uncertainties of managing its own technology. Considering the complex nature of the outsourcing process a frame of reference that can be used to assist managers with their decision to outsource IT/IS is propagated. The case study is used to present an organisation’s experiences as to how and why it decided to outsource its IS and thus offers a learning opportunity for other organisations facing similar difficulties. In addition, the case study findings highlight the need to focus greater attention on discriminating between the short and long-term consequences of IT/IS decision-makin

Editorial: Special Issue on Recent Advances in Computer and Communication Networks Technology

Dramatic improvements in networking technologies over the past couple of decades have yielded substantial increase in computer and communication capabilities. A number of new networking technologies such as middleware, wireless mesh networks anWiMAX, global IPv6, new generation multimedia, and modern network security started taking off. To date, some of these development efforts have mainly focused on protocol standardization, product development, and network operations besides being research targets. We believe that the accumulated experience in new networking practices now provide interesting research opportunities, not only for the broader network research community, but also for those who have been involved in these advancement developments

Impact of Social Media on TV Content Consumption: New Market Strategies, Scenarios and Trends

The mass adoption of Social Media together with the proliferation and widely usage of multi-connected companion devices have tremendously transformed the TV/video consumption paradigm, opening the door to a new range of possibilities. This Special Issue has aimed at analyzing, from different point of views, the impact of Social Media and social interaction tools on the TV/video consumption area. The targeted topics of this Special Issue and a general overview of the accepted articles are provided in this Guest Editorial

CAHRS hrSpectrum (March - April 2003)

HRSpec03_04.pdf: 123 downloads, before Oct. 1, 2020

"Re-engineering Cyprus" : information technologies and transformation processes in the Republic of Cyprus

By most Western Europeans Cyprus is probably perceived as a tourist resort rather than a technologically highly developed country. Interested German visitors are informed by the travel brochure published by the Republic of Cyprus' tourist office that "in the villages old customs and traditions still exist" (Zypern. 9000 Jahre Geschichte und Kultur 1997, 11). Pictures of places of antiquity, churches, monasteries, fortresses, archaic villages and of people engaged in agricultural work and crafts convey the image of a traditional Mediterranean society. However, the Republic of Cyprus is a rapidly modernising country. It has developed recently "from a poor agrarian into a high-income service economy" (Christodoulou 1995, 11) and "radical transformation processes" are observed (cf. ibid., 18). The forthcoming accession to the European Union additionally accelerates the pace of these transformation processes. Due to its position on the extreme rim of Europe in the Eastern Mediterranean region at the crossroads of three continents, the island is perceived both as marginal (cf. Pace 1999) and as a link between Europe and the Asian and African continents (cf. Kasoulides 1999). Cyprus is conceptualised for the future as a centre and intersection: as regional hub of the modern capital market, as communications and trade centre in the Eastern Mediterranean, as "telecommunications hub for the Eastern Mediterranean and Middle East region", as "international services centre". The Republic of Cyprus has a highly developed telecommunications infrastructure, which is the basic prerequisite for the conversion into such a centre and is one of the most important factors for the economic competitiveness of Cyprus. The global nature of communication platforms today, especially the Internet, is regarded as the key to the integration of Cyprus into the world economy. By implementing information technologies and promoting necessary expertise, economic progress and modernisation of the country as well as its global competitiveness is assumed to be guaranteed. Investments in the information technology infrastructure are regarded as essential for the development of Cyprus, fostering the implementation of the information society. This aim and the necessary implementation measures feature increasingly on the agendas of scientific and economic conferences and symposia in Cyprus

Editorial: Special Issue on Recent Advances in Computer and Communication Networks Technology

Dramatic improvements in networking technologies over the past couple of decades have yielded substantial increase in computer and communication capabilities. A number of new networking technologies such as middleware, wireless mesh networks anWiMAX, global IPv6, new generation multimedia, and modern network security started taking off. To date, some of these development efforts have mainly focused on protocol standardization, product development, and network operations besides being research targets. We believe that the accumulated experience in new networking practices now provide interesting research opportunities, not only for the broader network research community, but also for those who have been involved in these advancement developments

CAHRS hrSpectrum (May - June 2004)

HRSpec04_06.pdf: 146 downloads, before Oct. 1, 2020

Introduction and Diffusion of Electronic Commerce – What is Switzerland’s position in an international comparison? Results of an empirical study

What is Switzerland’s position today with regard to the acceptance, diffusion and usage of new work forms and business methods in the economy and society? One of the most extensive international surveys of population and businesses done thus far gives well founded answers to these questions: Last year, distinguished research institutes from 10 different countries of the European Union (Denmark, Germany, France, Finland, Ireland, Italy, Netherlands, Spain, Sweden, United Kingdom) and Switzerland carried out the research project ECATT99 Electronic Commerce and Telework Trends. With it they produced a study of the adoption and diffusion of new electronic business methods and work forms in the information society. Its approach makes the study unique within the framework of the European ESPRIT programme. In the whole of Europe (including Switzerland) around 8,000 private individuals and around 4,300 decision makers in private and public businesses were interviewed about knowledge, acceptance, current and planned usage of Electronic Commerce and telework. In addition, around 100 detailed case studies were carried out. For the future, regular biennial repeat studies are planned. Switzerland is taking part in this international comparison for the first time. The results of this report are primarily based on 400 interviews in the Swiss population and 200 interviews with owners or responsible senior staff in businesses of all sectors of German, French and Italian Switzerland. This report is limited to the project section on Electronic Commerce; a separate report is being prepared for the section on telework.Electronic commerce; E-commerce; Electronic Business; Information and Communication Technologies (ICT); Economics of Internet; Firms; Diffusion of technology; Adoption of technolgy; Swiss firms; Switzerland

ACUTA Journal of Telecommunications in Higher Education

In This This The Strategic Accommodation of Change Good Advice: Clean Out Your Closets (and More) Making Decisions to Remove Legacy Cable ADVERTORIAL: Best Practices for lP Telephony lmplementation ADVERTORIAL: VolP Security: Myth or Reality? ln-Room Phones: Nice or Necessary? Voice and Network Department Convergence Making Communications Accessible lnstitutional Excellence Award: Sinclair Community College Interview President\u27s Message From the Executive Director Here\u27s My Advic