Hierarchy and Competition in CSCW applications: Model and case study

CSCW applications need to adapt themselves to the functional and organizational structures of people that use them. However they do not usually support division in groups with a certain hierarchical structure among them. In this paper, we propose and study a theoretical model of groupware appliations that reflects those hierarchical interactions. The proposed model is also intended to evaluate the effects in performance derived from competitive and collaborative relationships among the components of a hierarchy of groups. In order to demonstrate the above ideas, a groupware game, called Alymod, was designed and implemented using a modified version of a well-known CSCW Toolkit, namely Groupkit. Groupkit was modified in order to support group interactions in the same CSCW application. In Alymod, participants compete or collaborate within a hierarchical structure to achieve a common goal (completing gaps in a text, finishing numerical series, resolving University course examinations, etc.).Publicad

Systemic effector conceptual model in groupware implementation

Network software systems and groupware within organizations differ from other information technologies, requiring individuals to 'design' their own use. Users and groups can choose how to engage with these systems (Hassall, 1998), and use is dependent upon existing technological framing (Orlikowski, 1992). Groupware provides opportunities to study interaction between technological and organizational potentials. The action and structure duality of structuration theory (Giddens, 1984) points to the need for systemic understandings. Moreover, deconstructive schemes (e.g. Dudley and Hassall 1995,1996) demonstrate a plurality of overt and ulterior motivations in use. The Systemic Effector Model has been developed based upon longitudinal research in groupware implementation. This abstracted perspective relates choice of facility and design of action to important motivators at the individual and systemic levels. The genesis and explanatory power of the model is explored through survey and case study data

Collaborative method to maintain business process models updated

Business process models are often forgotten after their creation and its representation is not usually updated. This appears to be negative as processes evolve over time. This paper discusses the issue of business process models maintenance through the definition of a collaborative method that creates interaction contexts enabling business actors to discuss about business processes, sharing business knowledge. The collaboration method extends the discussion about existing process representations to all stakeholders promoting their update. This collaborative method contributes to improve business process models, allowing updates based in change proposals and discussions, using a groupware tool that was developed. Four case studies were developed in real organizational environment. We came to the conclusion that the defined method and the developed tool can help organizations to maintain a business process model updated based on the inputs and consequent discussions taken by the organizational actors who participate in the processes.info:eu-repo/semantics/publishedVersio

Ontology-based collaborative framework for disaster recovery scenarios

This paper aims at designing of adaptive framework for supporting collaborative work of different actors in public safety and disaster recovery missions. In such scenarios, firemen and robots interact to each other to reach a common goal; firemen team is equipped with smart devices and robots team is supplied with communication technologies, and should carry on specific tasks. Here, reliable connection is mandatory to ensure the interaction between actors. But wireless access network and communication resources are vulnerable in the event of a sudden unexpected change in the environment. Also, the continuous change in the mission requirements such as inclusion/exclusion of new actor, changing the actor's priority and the limitations of smart devices need to be monitored. To perform dynamically in such case, the presented framework is based on a generic multi-level modeling approach that ensures adaptation handled by semantic modeling. Automated self-configuration is driven by rule-based reconfiguration policies through ontology

Learning from notes : organizational issues in groupware implementation

"Revised version." "August 1992." Running title: CSCW'92 proceedings, November 1992.Includes bibliographical references.Sponsored by the Center for Coordination Science at the Massachusetts Instutute of Technology.Wanda J. Orlikowski

Managing Knowledge in a Distributed Decision Making Context

This paper considers the role of electronic communication in the creation and distribution of knowledge, and in particular, the creation and sharing of personalised knowledge. Personalised knowledge or "intellectual capital" is perhaps a least understood but most important asset of modern organisations. This paper reveals the creation and sharing of personalised knowledge in a network organisation. The network organisation investigated in this paper relies on electronic communication in a distributed decision making context to leverage the skills and intellect of its key professionals. This paper investigates electronic group meetings that take place on this electronic social space to analyse key processes of knowledge creation. Implications for managing distributed personalised knowledge are discussed and conclusions drawn with respect to the key decision support systems functionalities required for managing knowledge in situations where decision making is distributed and takes place on an electronic social space.Personalised Knowledge;c entrality;communication infrastructure;distributed decision support;electronic social space;prestige