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In this manuscript, an overview is given of the activities done at the Operations Research and Scheduling (OR&S) research group of the faculty of Economics and Business Administration of Ghent University. Unlike the book published by [1] that gives a summary of all academic and professional activities done in the field of Project Management in collaboration with the OR&S group, the focus of the current manuscript lies on academic publications and the integration of these published results in teaching activities. An overview is given of the publications from the very beginning till today, and some of the topics that have led to publications are discussed in somewhat more detail. Moreover, it is shown how the research results have been used in the classroom to actively involve students in our research activities

A genetic algorithm with composite chromosome for shift assignment of part-time employees

Personnel scheduling problems involve multiple tasks, including assigning shifts to workers. The purpose is usually to satisfy objectives and constraints arising from management, labour unions and employee preferences. The shift assignment problem is usually highly constrained and difficult to solve. The problem can be further complicated (i) if workers have mixed skills; (ii) if the start/end times of shifts are flexible; and (iii) if multiple criteria are considered when evaluating the quality of the assignment. This paper proposes a genetic algorithm using composite chromosome encoding to tackle the shift assignment problem that typically arises in retail stores, where most employees work part-time, have mixed-skills and require flexible shifts. Experiments on a number of problem instances extracted from a real-world retail store, show the effectiveness of the proposed approach in finding good-quality solutions. The computational results presented here also include a comparison with results obtained by formulating the problem as a mixed-integer linear programming model and then solving it with a commercial solver. Results show that the proposed genetic algorithm exhibits an effective and efficient performance in solving this difficult optimisation problem

Applications of Soft Computing in Mobile and Wireless Communications

Soft computing is a synergistic combination of artificial intelligence methodologies to model and solve real world problems that are either impossible or too difficult to model mathematically. Furthermore, the use of conventional modeling techniques demands rigor, precision and certainty, which carry computational cost. On the other hand, soft computing utilizes computation, reasoning and inference to reduce computational cost by exploiting tolerance for imprecision, uncertainty, partial truth and approximation. In addition to computational cost savings, soft computing is an excellent platform for autonomic computing, owing to its roots in artificial intelligence. Wireless communication networks are associated with much uncertainty and imprecision due to a number of stochastic processes such as escalating number of access points, constantly changing propagation channels, sudden variations in network load and random mobility of users. This reality has fuelled numerous applications of soft computing techniques in mobile and wireless communications. This paper reviews various applications of the core soft computing methodologies in mobile and wireless communications

The trade off between diversity and quality for multi-objective workforce scheduling

In this paper we investigate and compare multi-objective and weighted single objective approaches to a real world workforce scheduling problem. For this difficult problem we consider the trade off in solution quality versus population diversity, for different sets of fixed objective weights. Our real-world workforce scheduling problem consists of assigning resources with the appropriate skills to geographically dispersed task locations while satisfying time window constraints. The problem is NP-Hard and contains the Resource Constrained Project Scheduling Problem (RCPSP) as a sub problem. We investigate a genetic algorithm and serial schedule generation scheme together with various multi-objective approaches. We show that multi-objective genetic algorithms can create solutions whose fitness is within 2% of genetic algorithms using weighted sum objectives even though the multi-objective approaches know nothing of the weights. The result is highly significant for complex real-world problems where objective weights are seldom known in advance since it suggests that a multi-objective approach can generate a solution close to the user preferred one without having knowledge of user preferences