Contexts and Contributions: Building the Distributed Library

This report updates and expands on A Survey of Digital Library Aggregation Services, originally commissioned by the DLF as an internal report in summer 2003, and released to the public later that year. It highlights major developments affecting the ecosystem of scholarly communications and digital libraries since the last survey and provides an analysis of OAI implementation demographics, based on a comparative review of repository registries and cross-archive search services. Secondly, it reviews the state-of-practice for a cohort of digital library aggregation services, grouping them in the context of the problem space to which they most closely adhere. Based in part on responses collected in fall 2005 from an online survey distributed to the original core services, the report investigates the purpose, function and challenges of next-generation aggregation services. On a case-by-case basis, the advances in each service are of interest in isolation from each other, but the report also attempts to situate these services in a larger context and to understand how they fit into a multi-dimensional and interdependent ecosystem supporting the worldwide community of scholars. Finally, the report summarizes the contributions of these services thus far and identifies obstacles requiring further attention to realize the goal of an open, distributed digital library system

A Survey of Digital Library Aggregation Services

This report provides an overview of a diverse set of more than thirty digital library aggregation services, organizes them into functional clusters, and then evaluates them more fully from the perspective of an informed user. Most of the services under review rely wholly or partially on the Open Archives Initiative Protocol for Metadata Harvesting (OAI-PMH), although some of them predate its inception and a few use predominantly Z39.50 protocols. In the opening section of this report, each service is annotated with its organizational affiliation, subject coverage, function, audience, status, and size. Critical issues surrounding each of these elements are presented in order to provide the reader with an appreciation of the nuances inherent in seemingly straightforward factual information, such as audience or size. Each service is then grouped into one of five functional clusters: • open access e-print archives and servers; • cross-archive search services and aggregators; • from digital collections to digital library environments; • from peer-reviewed referratories to portal services; • specialized search engines

The Role of US Higher Education in the Global E-Learning Market

This paper analyzes system and institutional level responses to the growing demand for e-learning in the US in comparison with a number of other countries\ud and regions. It reviews the external forces and factors that are driving institutions to introduce and use ICT in this area and investigates in particular the role of globalisation and increasing competition. The responses of institutions to the changing (global) environment are discussed with respect to e-learning models and international strategies. Finally, a number of future scenarios are presented as well as an outline for research on the strategic pathways institutions may choose in planning for the future

Blended learning internationalization from the commonwealth: An Australian and Canadian collaborative case study

This case depiction addresses the contentious issue of providing culturally and globally accessible teaching and learning to international students in universities in the Commonwealth nations of Australia and Canada. The chapter describes the university systems and cultures, the barriers to authentic higher education internationalization, and the problems frequently experienced by international students. Two university cases are presented and analysed to depict and detail blended learning approaches (face-toface combined with e-learning) as exemplars of culturally and globally accessible higher education and thereby ideologically grounded internationalization. Lessons learned are presented at the systems level and as teaching and learning solutions designed to address pedagogical problems frequently experienced by international students in the areas of communication, academic skills, teaching and learning conceptualization, and moving from rote learning to critical thinking. The blended learning solutions are analysed through the lens of critical theory

A blended learning model in higher education: a comparative study of blended learning in UK and Malaysia

Blended learning, involves the combination of two fields of concern: technology and education; or two groups of people: technologists and educationists. However, current literature shows less consideration on the potential disciplinary gap in the blended learning experience, as a result there is a paucity of evidence from cross-country/institutional/disciplinary investigations. This study aimed to explore, analyse and compare the blended learning experience in higher education. The research is reflected in 3 questions: (1) What are the current blended learning experiences in the selected higher educational institutions? (2) How such experience varies in different disciplines? (3) What are the reflections on the comparative experiences in (1) and (2)? The qualitative case study with comparative methods was used to obtain in-depth findings for these research questions. I visited 4 universities in two countries and sampled 51 research participants’ voices from contrasting disciplines. With these voices, I thoroughly discussed individual case studies, followed by a cross-case and cross-discipline comparison. These findings enabled insights to be drawn on a major argument: blended learning did enable and enhance learning experiences in all case studies but disciplinary differences remain a major challenge. The analysis shows that academics from science-based disciplines have an advantage at the instrumental level of technological usage without transforming learning experience; social science-based academics, due to their disciplinary nature, have embedded technology in wider trans-technical aspects that would enhance and transform learning and teaching. In the context of blended learning, I would argue that learning has not been enhanced (1) if the technology is the sole focus; (2) if the research effort of “technology enhanced learning” does not gain ground in educational theories and (3) does not recognise the disciplinary differences. Arising out of these findings, I proposed a blended learning model that indicates the boundary of the current literature and research findings, and a blended learning definition - an educational-focused process to enhance and transform f2f learning with the blend of technology in a symbiotic relationship. It is necessary for educationists and technologists to establish such a symbiotic relationship and the inter-disciplinary integration and discourse, that may impact on the individuals’ practice beyond their own disciplinary territory

Developing a reading programme through an action research in a secondary school

The purpose of this study is to identify factors that could promote interest and motivation in reading among the non readers as part of Ping Yi Secondary School Media Resource Library's activities. It is an attempt to improve the current practice of reading enrichment programme by conducting a school-based action research, using technology to promote screen and conventional print-based reading. There are three tasks involved in this study. The first task is to investigate the reasons as to why students are not keen to actively read during the library's enrichment reading programme. The second task is to explore the factors and the context that would motivate students to read. This is achieved through the review of literature and interview with students and teachers. Based on the findings of these two tasks, an alternative enrichment reading programme is developed and implemented. The final task is to evaluate and analyse the outcomes of the implementation of alternative reading programme called the Striving for Total Achievement and Responsibility (STAR) and to report the research project. A random sample of 65 students from Secondary two, three and four were selected to participate in the STAR project. The project became the platform for students to hone their reading interests, and acquire and develop multi-literacy skills. Based on the qualitative and quantitative analysis of data, it was found that while participating students began to read more, maintaining the momentum to read remained a real challenge to the teacher librarian. The data gathered showed that there was modest gain in the areas of cognitive, social and technical knowledge among the participants. The research highlights the fact that it is critical for a teacher designing a reading programme to share his or her goals with the participants at the onset; to provide participants with critical support to facilitate the construction of their own learning processes and to relate their learning journey to the demands of the workplace so that they could find relevance and meaning in what they learn and study in school. Although limited in scope and focus, the larger underlying concern of this study is to propel further research on the relationships between reading interests and academic performance among students of different levels, ethnic groups, gender and academic abilities

Where can teens find health information? A survey of web portals designed for teen health information seekers

The Web is an important source for health information for most teens with access to the Web (Gray et al, 2005a; Kaiser, 2001). While teens are likely to turn to the Web for health information, research has indicated that their skills in locating, evaluating and using health information are weak (Hansen et al, 2003; Skinner et al, 2003, Gray et al, 2005b). This behaviour suggests that the targeted approach to finding health information that is offered by web portals would be useful to teens. A web portal is the entry point for information on the Web. It is the front end, and often the filter, that users must pass through in order to link to actual content. Unlike general search engines such as Google, content that is linked to a portal has usually been pre-selected and even created by the organization that hosts the portal, assuring some level of quality control. The underlying architecture of the portal is structured and thus offers an organized approach to exploring a specific health topic. This paper reports on an environmental scan of the Web, the purpose of which was to identify and describe portals to general health information, in English and French, designed specifically for teens. It answers two key questions. First of all, what portals exist? And secondly, what are their characteristics? The portals were analyzed through the lens of four attributes: Usability, interactivity, reliability and findability. Usability is a term that incorporates concepts of navigation, layout and design, clarity of concept and purpose, underlying architecture, in-site assistance and, for web content with text, readability. Interactivity relates to the type of interactions and level of engagement required by the user to access health information on a portal. Interaction can come in the form of a game, a quiz, a creative experience, or a communication tool such as an instant messaging board, a forum or blog. Reliability reflects the traditional values of accuracy, currency, credibility and bias, and in the web-based world, durabililty. Findability is simply the ease with which a portal can be discovered by a searcher using the search engine that is most commonly associated with the Web by young people - Google - and using terms related to teen health. Findability is an important consideration since the majority of teens begin their search for health information using search engines (CIBER, 2008; Hansen et al, 2003). The content linked to by the portals was not evaluated, nor was the portals’ efficacy as a health intervention. Teens looking for health information on the Web in English have a wide range of choices available but French-language portals are much rarer and harder to find. A majority of the portals found and reviewed originated from hospitals, associations specializing in a particular disease, and governmental agencies, suggesting that portals for teens on health related topics are generally reliable. However, only a handful of the portals reviewed were easy to find, suggesting that valuable resources for teens remain buried in the Web

Exploring key antecedents through a technology acceptance perspective

The main aim of this Ph.D. thesis in Management is to provide better understanding of the role of Information Systems (ISs) in the decision-making process and successful performance of Higher Education Institutions (HEIs), exploring the antecedents of technology acceptance. To achieve the objectives defined, four articles were elaborated: a Systematic Literature Review (SLR) and three articles of an empirical nature. Therefore, the first article aimed to identify, explore and systematize the main topics regarding the role of web portals as tools to support information management in HEIs. Based on 126 articles published up to 5 November 2016 on the Web of Science and SCOPUS databases, four major topics were identified, namely, the software used in web portals, internal and external benefits of using web portals, technology acceptance and information storage and management. The main contribution of this research lies in identifying the main topics and trends in scientific production for each topic identified, and in identifying gaps and future lines of research in this field of study. The second article aimed to study the influence of web portals in supporting HEI management and performance, considering personality traits, perceived usefulness and perceived ease of use, through an empirical study. To achieve the aim proposed, Structural Equation Modelling (SEM) was used together with a structured questionnaire administered to teaching and non-teaching staff in Portuguese HEIs. The results obtained, through 338 valid responses, indicate a positive influence of personality traits on the use of web portals and that their use also has a positive influence on HEIs’ performance. The third chapter sought to identify the factors influencing the use of e-learning platforms in the Portuguese academic context through an empirical study. A structured questionnaire was used to collect information. Based on 631 valid responses, SEM was applied, leading to the conclusion that, in accordance with Innovation Diffusion Theory (IDT), the characteristics of e-learning platforms and Personal Innovativeness in Information Technology (PIIT) have a positive influence on the use of this tool. The fourth and final article aimed to identify and explain the factors of successful operation, implementation and use of e-libraries in the academic context of Portuguese higher education. To achieve this goal, a qualitative approach was adopted, through a case study of the e-library at the University of Beira Interior (UBI). Primary data were obtained from interviews with staff of the library, computer services and administration of this teaching institution holding leadership positions and directly involved in the implementation, maintenance or use of the e-library. The empirical evidence highlights the importance of minimizing costs, particularly by forming cooperation protocols, the use of open-source software and training of UBI library staff. Acceptance and use of the e-library depends on the platform’s characteristics, the ease of access to information, actions to publicise and make the whole academic community aware of the e-library and its functions, and implementation of appealing, intuitive User Interfaces (UIs). In addition, the training of students and library staff was revealed as a relevant factor for acceptance of this tool. For the future, the creation of a functional search aggregator is suggested, to allow a simultaneous search in all the databases and creating the least noise possible. This function could be implemented based on multi-disciplinary teams with skills acquired through specific training. This study was based on Resource-Based View (RBV) and Social Learning Theory (SLT). In this thesis, considering the four studies developed, it was possible to support the influence of IS acceptance on HEIs’ performance and determine the role of ISs in supporting these institutions’ management, in the Portuguese academic context. This research also presents contributions to theory and implications for practice, as well as future lines of study on the topic.O principal objetivo desta tese de doutoramento em Gestão consistiu em proporcionar uma melhor compreensão acerca do papel dos Sistemas de Informação (SIs) no processo de tomada de decisão e no sucesso da performance das Higher Education Institutions (HEIs), explorando os antecedentes da aceitação das tecnologias. Para conseguir alcançar os propósitos definidos, foram elaborados quatro artigos: uma Systematic Literature Review (SLR) e três artigos de natureza empírica. Neste sentido, o primeiro artigo teve por objetivo a identificação, exploração e sistematização dos principais temas sobre o papel dos portais web como ferramentas para apoiar a gestão da informação nas HEI. Tendo por base 126 artigos publicados até ao dia 5 de novembro de 2016, nas bases de dados Web of Science e SCOPUS foi possível identificar quatro grandes temáticas, nomeadamente, software utilizado em Portais Web, benefícios internos e externos da utilização de Portais Web, aceitação das tecnologias e o armazenamento e gestão da informação. O principal contributo desta investigação prende-se com a identificação das principais temáticas e tendências da produção científica em cada temática identificada, bem como, a identificação de lacunas e futuras linhas de investigação dentro deste campo de investigação. O segundo artigo teve por objetivo estudar a influência dos portais web no apoio à gestão e no desempenho das HEIs, tendo em consideração os traços de personalidade, a perceção acerca da utilidade e da facilidade de utilização, através de um estudo empírico. Para conseguir alcançar o objetivo proposto, recorreu-se ao Strucutral Equation Modeling (SEM) e a um questionário estruturado, dirigido a pessoal docente e não docente de HEIs portuguesas. Os resultados obtidos, através de 338 respostas válidas, indicam que existe uma influência positiva entre os traços de personalidade e a utilização dos portais web e que a sua utilização também influencia positivamente o desempenho das HEIs. No terceiro artigo procurou-se identificar os fatores que influenciam a utilização de plataformas de e-learning no contexto académico português, através de um estudo empírico. Recorreu-se a um questionário estruturado como objeto de recolha de informação. Tendo por base 631 respostas válidas, aplicou-se o SEM e podemos concluir que, em concordância com a Teoria da Difusão da inovação (TDI), as caraterísticas das plataformas de e-learning e o Personal Innovativeness in Information Technology (PIIT) influenciam de forma positiva a utilização desta ferramenta. O quarto e último artigo teve por objetivo a identificação e explicação de fatores para o bom funcionamento, implementação e utilização de e-librarys no contexto académico do ensino superior português. Para alcançar o objetivo proposto adotou-se uma abordagem qualitativa, através de um estudo de caso da e-library da Universidade da Beira Interior (UBI). Os dados primários obtiveram-se com recurso a entrevistas ao Staff da Biblioteca, dos Serviços de informática e da Administração desta instituição de ensino, com posições de chefia e envolvidos de forma direta na implementação, manutenção ou utilização da e-library. As evidências empíricas ressaltam a importância para a minimização de custos, nomeadamente, a celebração de protocolos de cooperação, a utilização de software open source e a formação do staff da biblioteca da UBI. A aceitação e utilização da e-library, depende das caraterísticas da plataforma, da facilidade do acesso à informação, de ações de divulgação que deem a conhecer a toda a academia a e-library e as suas funcionalidades e da implementação de User Interfaces (UIs) apelativas e intuitivas. Adicionalmente, a formação de alunos e do staff da biblioteca revelou ser um fator relevante para a aceitação desta ferramenta. De futuro sugere-se a criação de um agregador de pesquisa funcional, que pesquise em simultâneo em todas as bases de dados e crie o menor ruido possível. Esta funcionalidade será possível ser implementada com base em equipas multidisciplinares com as skills adquiridas através de formação especifica. Este estudo teve por base a Resource-Based View (RBV) e a Social Learning Theory (SLT). Neste trabalho de tese, tendo em consideração os quatro estudos desenvolvidos, foi possível sustentar a influência da aceitação de SIs no desempenho das HEIs e averiguar o papel dos SIs no apoio dado à gestão destas instituições, no contexto académico português. Esta investigação apresenta também contributos para a teoria e implicações para a prática, bem como, futuras linhas de investigação acerca da temática em estudo