Using ontology engineering for understanding needs and allocating resources in web-based industrial virtual collaboration systems

In many interactions in cross-industrial and inter-industrial collaboration, analysis and understanding of relative specialist and non-specialist language is one of the most pressing challenges when trying to build multi-party, multi-disciplinary collaboration system. Hence, identifying the scope of the language used and then understanding the relationships between the language entities are key problems. In computer science, ontologies are used to provide a common vocabulary for a domain of interest together with descriptions of the meaning of terms and relationships between them, like in an encyclopedia. These, however, often lack the fuzziness required for human orientated systems. This paper uses an engineering sector business collaboration system (www.wmccm.co.uk) as a case study to illustrate the issues. The purpose of this paper is to introduce a novel ontology engineering methodology, which generates structurally enriched cross domain ontologies economically, quickly and reliably. A semantic relationship analysis of the Google Search Engine Index was devised and evaluated. Using Semantic analysis seems to generate a viable list of subject terms. A social network analysis of the semantically derived terms was conducted to generate a decision support network with rich relationships between terms. The derived ontology was quicker to generate, provided richer internal relationships and relied far less on expert contribution. More importantly, it improved the collaboration matching capability of WMCCM

Knowledge discovery for moderating collaborative projects

In today's global market environment, enterprises are increasingly turning towards collaboration in projects to leverage their resources, skills and expertise, and simultaneously address the challenges posed in diverse and competitive markets. Moderators, which are knowledge based systems have successfully been used to support collaborative teams by raising awareness of problems or conflicts. However, the functioning of a moderator is limited to the knowledge it has about the team members. Knowledge acquisition, learning and updating of knowledge are the major challenges for a Moderator's implementation. To address these challenges a Knowledge discOvery And daTa minINg inteGrated (KOATING) framework is presented for Moderators to enable them to continuously learn from the operational databases of the company and semi-automatically update the corresponding expert module. The architecture for the Universal Knowledge Moderator (UKM) shows how the existing moderators can be extended to support global manufacturing. A method for designing and developing the knowledge acquisition module of the Moderator for manual and semi-automatic update of knowledge is documented using the Unified Modelling Language (UML). UML has been used to explore the static structure and dynamic behaviour, and describe the system analysis, system design and system development aspects of the proposed KOATING framework. The proof of design has been presented using a case study for a collaborative project in the form of construction project supply chain. It has been shown that Moderators can "learn" by extracting various kinds of knowledge from Post Project Reports (PPRs) using different types of text mining techniques. Furthermore, it also proposed that the knowledge discovery integrated moderators can be used to support and enhance collaboration by identifying appropriate business opportunities and identifying corresponding partners for creation of a virtual organization. A case study is presented in the context of a UK based SME. Finally, this thesis concludes by summarizing the thesis, outlining its novelties and contributions, and recommending future research

Mapping customer needs to engineering characteristics: an aerospace perspective for conceptual design

Designing complex engineering systems, such as an aircraft or an aero-engine, is immensely challenging. Formal Systems Engineering (SE) practices are widely used in the aerospace industry throughout the overall design process to minimise the overall design effort, corrective re-work, and ultimately overall development and manufacturing costs. Incorporating the needs and requirements from customers and other stakeholders into the conceptual and early design process is vital for the success and viability of any development programme. This paper presents a formal methodology, the Value-Driven Design (VDD) methodology that has been developed for collaborative and iterative use in the Extended Enterprise (EE) within the aerospace industry, and that has been applied using the Concept Design Analysis (CODA) method to map captured Customer Needs (CNs) into Engineering Characteristics (ECs) and to model an overall ‘design merit’ metric to be used in design assessments, sensitivity analyses, and engineering design optimisation studies. Two different case studies with increasing complexity are presented to elucidate the application areas of the CODA method in the context of the VDD methodology for the EE within the aerospace secto

A new virtual team competence defining model

Virtual team members need to acquire specific competencies to ensure team success. In line with this, by establishing standards for selection the virtual team members can provide their successful performance that achieves organisational goals. The article focuses on a variety of factors that affect the professional competencies in virtual teams. It also suggests models for measuring such competencies. The authors also present an example of how the model may be applied. Namely, in case study this article focuses upon the capacities of a virtual organisation to form the project team the members of which will come from a virtual university, on the basis of knowledge and collaboration. Conclusion and recommendation are made for further research and improvements in this area

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse