Division of labour and sharing of knowledge for synchronous collaborative information retrieval

Synchronous collaborative information retrieval (SCIR) is concerned with supporting two or more users who search together at the same time in order to satisfy a shared information need. SCIR systems represent a paradigmatic shift in the way we view information retrieval, moving from an individual to a group process and as such the development of novel IR techniques is needed to support this. In this article we present what we believe are two key concepts for the development of effective SCIR namely division of labour (DoL) and sharing of knowledge (SoK). Together these concepts enable coordinated SCIR such that redundancy across group members is reduced whilst enabling each group member to benefit from the discoveries of their collaborators. In this article we outline techniques from state-of-the-art SCIR systems which support these two concepts, primarily through the provision of awareness widgets. We then outline some of our own work into system-mediated techniques for division of labour and sharing of knowledge in SCIR. Finally we conclude with a discussion on some possible future trends for these two coordination techniques

Enhanced information retrieval using domain-specific recommender models

The objective of an information retrieval (IR) system is to retrieve relevant items which meet a user information need. There is currently significant interest in personalized IR which seeks to improve IR effectiveness by incorporating a model of the user’s interests. However, in some situations there may be no opportunity to learn about the interests of a specific user on a certain topic. In our work, we propose an IR approach which combines a recommender algorithm with IR methods to improve retrieval for domains where the system has no opportunity to learn prior information about the user’s knowledge of a domain for which they have not previously entered a query. We use search data from other previous users interested in the same topic to build a recommender model for this topic. When a user enters a query on a topic, new to this user, an appropriate recommender model is selected and used to predict a ranking which the user may find interesting based on the behaviour of previous users with similar queries. The recommender output is integrated with a standard IR method in a weighted linear combination to provide a final result for the user. Experiments using the INEX 2009 data collection with a simulated recommender training set show that our approach can improve on a baseline IR system

Personalization via collaboration in web retrieval systems: a context based approach

World Wide Web is a source of information, and searches on the Web can be analyzed to detect patterns in Web users' search behaviors and information needs to effectively handle the users' subsequent needs. The rationale is that the information need of a user at a particular time point occurs in a particular context, and queries are derived from that need. In this paper, we discuss an extension of our personalization approach that was originally developed for a traditional bibliographic retrieval system but has been adapted and extended with a collaborative model for the Web retrieval environment. We start with a brief introduction of our personalization approach in a traditional information retrieval system. Then, based on the differences in the nature of documents, users and search tasks between traditional and Web retrieval environments, we describe our extensions of integrating collaboration in personalization in the Web retrieval environment. The architecture for the extension integrates machine learning techniques for the purpose of better modeling users' search tasks. Finally, a user-oriented evaluation of Web-based adaptive retrieval systems is presented as an important aspect of the overall strategy for personalization

Collaborative yet independent: Information practices in the physical sciences

In many ways, the physical sciences are at the forefront of using digital tools and methods to work with information and data. However, the fields and disciplines that make up the physical sciences are by no means uniform, and physical scientists find, use, and disseminate information in a variety of ways. This report examines information practices in the physical sciences across seven cases, and demonstrates the richly varied ways in which physical scientists work, collaborate, and share information and data. This report details seven case studies in the physical sciences. For each case, qualitative interviews and focus groups were used to understand the domain. Quantitative data gathered from a survey of participants highlights different information strategies employed across the cases, and identifies important software used for research. Finally, conclusions from across the cases are drawn, and recommendations are made. This report is the third in a series commissioned by the Research Information Network (RIN), each looking at information practices in a specific domain (life sciences, humanities, and physical sciences). The aim is to understand how researchers within a range of disciplines find and use information, and in particular how that has changed with the introduction of new technologies

Synchronous collaborative information retrieval: techniques and evaluation

Synchronous Collaborative Information Retrieval refers to systems that support multiple users searching together at the same time in order to satisfy a shared information need. To date most SCIR systems have focussed on providing various awareness tools in order to enable collaborating users to coordinate the search task. However, requiring users to both search and coordinate the group activity may prove too demanding. On the other hand without effective coordination policies the group search may not be effective. In this paper we propose and evaluate novel system-mediated techniques for coordinating a group search. These techniques allow for an effective division of labour across the group whereby each group member can explore a subset of the search space.We also propose and evaluate techniques to support automated sharing of knowledge across searchers in SCIR, through novel collaborative and complementary relevance feedback techniques. In order to evaluate these techniques, we propose a framework for SCIR evaluation based on simulations. To populate these simulations we extract data from TREC interactive search logs. This work represent the first simulations of SCIR to date and the first such use of this TREC data