Visualising and animating visual information foraging in context

Optimal information foraging provides a potentially useful framework for modelling, analysing, and interpreting search strategies of users through a spatial-semantic interface. Improving the understanding of behavioural patterns of users in such environments has implications for the design and refinement of a range of user interfaces. In this article, we outline the role of optimal information foraging in the study of visual information retrieval and how one may use visualisation and animation techniques to put behavioural patterns in context. Behavioural patterns of information foraging in an information space are visualised and animated to aid further in-depth analysis of search strategies

Footprints of information foragers: Behaviour semantics of visual exploration

Social navigation exploits the knowledge and experience of peer users of information resources. A wide variety of visual–spatial approaches become increasingly popular as a means to optimize information access as well as to foster and sustain a virtual community among geographically distributed users. An information landscape is among the most appealing design options of representing and communicating the essence of distributed information resources to users. A fundamental and challenging issue is how an information landscape can be designed such that it will not only preserve the essence of the underlying information structure, but also accommodate the diversity of individual users. The majority of research in social navigation has been focusing on how to extract useful information from what is in common between users' profiles, their interests and preferences. In this article, we explore the role of modelling sequential behaviour patterns of users in augmenting social navigation in thematic landscapes. In particular, we compare and analyse the trails of individual users in thematic spaces along with their cognitive ability measures. We are interested in whether such trails can provide useful guidance for social navigation if they are embedded in a visual–spatial environment. Furthermore, we are interested in whether such information can help users to learn from each other, for example, from the ones who have been successful in retrieving documents. In this article, we first describe how users' trails in sessions of an experimental study of visual information retrieval can be characterized by Hidden Markov Models. Trails of users with the most successful retrieval performance are used to estimate parameters of such models. Optimal virtual trails generated from the models are visualized and animated as if they were actual trails of individual users in order to highlight behavioural patterns that may foster social navigation. The findings of the research will provide direct input to the design of social navigation systems as well as to enrich theories of social navigation in a wider context. These findings will lead to the further development and consolidation of a tightly coupled paradigm of spatial, semantic and social navigation

Online banking customization via tag-based interaction

In this paper, we describe ongoing work on online banking customization with a particular focus on interaction. The scope of the study is confined to the Australian banking context where the lack of customization is evident. This paper puts forward the notion of using tags to facilitate personalized interactions in online banking. We argue that tags can afford simple and intuitive interactions unique to every individual in both online and mobile environments. Firstly, through a review of related literature, we frame our work in the customization domain. Secondly, we define a range of taggable resources in online banking. Thirdly, we describe our preliminary prototype implementation with respect to interaction customization types. Lastly, we conclude with a discussion on future work

Knowledge acquisition from text in a complex domain

Complex real world domains can be characterized by a large amount of data, their interactions and that the knowledge must often be related to concrete problems. Therefore, the available descriptions of real world domains do not easily lend themselves to an adequate representation. The knowledge which is relevant for solving a given problem must be extracted from such descriptions with the help of the knowledge acquisition process. Such a process must adequately relate the acquired knowledge to the given problem. An integrated knowledge acquisition framework is developed to relate the acquired knowledge to real world problems. The interactive knowledge acquisition tool COKAM+ is one of three acquisition tools within this integrated framework. It extracts the knowledge from text, provides a documentation of the knowledge and structures it with respect to problems. All these preparations can serve to represent the obtained knowledge adequately

SEMANTIC SOCIAL NETWORK ANALYSIS FOR THE ENTERPRISE

Business processes are generally fixed and enforced strictly, as reflected by the static nature of underlying software systems and datasets. However, internal and external situations, organizational changes and various other factors trigger dynamism, which is reflected in the form of issues, complains, Q&A, opinions, reviews, etc, over a plethora of communication channels, such as email, chat, discussion forums, and internal social network. Careful and timely analysis and processing of such channels may lead to early detection of emerging trends, critical issues, opportunities, topics of interests, contributors, experts etc. Social network analytics have been successfully applied in general purpose, online social network platforms, like Facebook and Twitter. However, in order for such techniques to be useful in business context, it is mandatory to integrate them with underlying business systems, processes and practices. Such integration problem is increasingly recognized as Big Data problem. We argue that SemanticWeb technology applied with social network analytics can solve enterprise knowledge management, while achieving integration

Hybrid semantic-document models

This thesis presents the concept of hybrid semantic-document models to aid information management when using standards for complex technical domains such as military data communication. These standards are traditionally text based documents for human interpretation, but prose sections can often be ambiguous and can lead to discrepancies and subsequent implementation problems. Many organisations produce semantic representations of the material to ensure common understanding and to exploit computer aided development. In developing these semantic representations, no relationship is maintained to the original prose. Maintaining relationships between the original prose and the semantic model has key benefits, including assessing conformance at a semantic level, and enabling original content authors to explicitly define their intentions, thus reducing ambiguity and facilitating computer aided functionality. Through the use of a case study method based on the military standard MIL-STD-6016C, a framework of relationships is proposed. These relationships can integrate with common document modelling techniques and provide the necessary functionality to allow semantic content to be mapped into document views. These relationships are then generalised for applicability to a wider context. Additionally, this framework is coupled with a templating approach which, for repeating sections, can improve consistency and further enhance quality. A reflective approach to model driven web rendering is presented and evaluated. This reflective approach uses self-inspection at runtime to read directly from the model, thus eliminating the need for any generative processes which result in data duplication across source used for different purpose