FROM ISOLATION TO COLLABORATION - HOW THE INCREASING DIFFUSION OF MOBILE DEVICES HAS CHANGED PRACTICES OF KNOWLEDGE SHARING IN NON-OFFICE SETTINGS

The increasing diffusion of mobile devices such as smartphones or tablets has not only revolutionized how people communicate with each other, but has also changed work practices and the way employ-ees share knowledge. Knowledge management studies have to date mainly focused on office settings but paid little attention to non-office workplace settings. However, the use of mobile devices also changes the way employees can be supported and support each other in non-office settings and thus create new application areas for knowledge management. In this research, we applied a three step qualitative inquiry with 36 experts in the construction sector to investigate how the increasing diffu-sion of mobile devices has affected existing work practices that are associated with knowledge sharing in non-office settings. We found that the use of mobile devices helped to transform isolated work prac-tices into collaborative work practices, thereby reducing the spatial, temporal, contextual, and social barriers to knowledge sharing. As such, an increase in connectivity can be seen as an indicator for potential development of increased collaboration across work sites. We conclude the paper with a dis-cussion of implications for organizations concerning the support of knowledge sharing in such settings and an outlook on future work

Knowledge Management without Management -- Shadow IT in Knowledge-intensive Manufacturing Practices

The voluntary use of private device by employees without formal approval of the IT department, commonly termed Shadow IT, is an increasingly widespread phenomenon. In this paper, we study the role of private smartphones (and related applications like WhatsApp) in knowledge-intensive practices in the manufacturing domain. With an in-depth case study based on data gained from observations and interviews, we are able to empirically illustrate why workers use their private smartphones (contrary to company guidelines) and how they find significant gains of productivity by using the ‘forbidden’ applications. Our study contributes to knowledge management research by showing how private IT use can change existing knowledge management practices. At the same time, we are able to give rich insights into the rise of Shadow IT in a manufacturing context which takes place in a self-organised way without knowledge of the management. This enables us to take a step towards a knowledge management strategy perspective on Shadow IT

Smartphone chronic gaming consumption and positive coping practice

Purpose: Chronic consumption practice has been greatly accelerated by mobile, interactive and smartphone gaming technology devices. This study explores how chronic consumption of smartphone gaming produces positive coping practice. Design/methodology/approach: Underpinned by cognitive framing theory, empirical insights from eleven focus groups (n=62) reveal how smartphone gaming enhances positive coping amongst gamers and non-gamers. Findings: The findings reveal how the chronic consumption of games allows technology to act with privileged agency that resolves tensions between individuals and collectives. Consumption narratives of smartphone games, even when play is limited, lead to the identification of three cognitive frames through which positive coping processes operate: (a) the market generated frame, (b) the social being frame, and (c) the citizen frame. Research limitations/implications: This paper adds to previous research by providing an understanding of positive coping practice in the smartphone chronic gaming consumption. Originality/value: In smartphone chronic gaming consumption, cognitive frames enable positive coping by fostering appraisal capacities in which individuals confront, hegemony, culture and alterity-morality concerns

Collaboration between construction firms and the supply chain for the implementation of innovation strategies

The construction industry in the UK is one of the major employers, involving many different firms and professional bodies, and it comprises of a wide range of products, services and technologies. Nonetheless, for many decades the industry has suffered several structural challenges, such as low investments in R&D and innovation, fragmentation of supply, and a lack of collaboration. In order to find solutions to these issues, the Government has implemented an Industrial Strategy, which aims to foster supply chain integration, by enhancing investment in innovation. Another specific purpose is to implement Building Information Modelling (BIM), in order to reach more efficiency and sustainability, predictable delivery of buildings, and off-site manufacturing. [Continues.

The Impact of Social Computing on the EU Information Society and Economy

This report provides a systematic empirical assessment of the creation, use and adoption of specific social computing applications and its impact on ICT/media industries, personal identity, social inclusion, education and training, healthcare and public health, and government services and public governance.JRC.J.4-Information Societ

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Optimising the information and knowledge environment within the Leicestershire Constabulary

Police forces in the UK have embarked on a recent Government initiative to implement mobile information technologies, which may be one of the most significant changes in policing history since the introduction of the two-way radio. The purpose of this research was to evaluate the impact of mobile technology on employees and existing information and knowledge intensive business processes within a UK police force, the Leicestershire Constabulary. [Continues.