UK construction processes and IT adoptability: Learning form other industries

Process improvement has been identified as a mechanism of achieving the desired performance improvements of the UK construction industry. During the recent past, researches within UK construction process improvement research paradigm have been influenced by the initiatives of other industries like manufacturing and software. Despite the success stories within such industries, the unique characteristics of the construction industry demand a careful consideration of the applicability of these approaches within a construction environment. Based on a literature review carried out by the authors, this paper discusses the nature of this applicability issue further. In addition to the above applicability issue, construction industry has suffered from a slow information technology (IT) adoptability issue, while IT has been considered as an effective enabler for process improvement in other industries. This has hindered the potential synergetic benefits of using IT within construction process improvement strategies. As such, it is important to understand the reasons behind this slow IT adoptability in order to ensure successful deployment of process improvement initiatives within the UK construction industry. This paper discusses this issue, by reviewing the literature to compare IT adoptability issues of the UK construction industry and other industries, with the aim of learning lessons from those to improve the UK construction industry

A capability maturity approach for construction process improvement: use of case studies approach

During the recent past, the effectiveness of process improvement strategies and the role of information technology have been discussed as a mechanism of achieving the performance improvements within the UK construction industry. However there are visible gaps within the current research status in process maturity and IT maturity studies in construction. This paper is based on an ongoing PhD research which is aiming at exploring the full potential of process capability and maturity approach and the role of IT as an enabler, as a method of improving the UK construction industry. In particular, this paper will concentrate on the methodological issues of the above study in justifying the applicability of the case study approach

Place of technology management as a key process area within construction process improvement: A critical analysis

Process improvement has been identified as an important strategy to address the current unpredictability and under-achievements of the UK construction industry. Within the technological view of process improvement, information technology (IT) has been identified as a key enabler. Various studies about the information technology in construction have revealed that construction show a slow IT adoptability and IT has failed to convince the stakeholders of the construction industry. Within some of these researches, it has been argued that immature processes within the construction industry are responsible for this unsatisfactory level of performance of IT. On the other hand, it has also been argued that, Information Technology is a primary stimulant of process improvement, thus process maturity can be driven by the IT push. Leading to a dilemma, this indicates that new information technological innovations could use by immature organisations within their process improvement strategies. This dilemma triggered the necessity to evaluate the place of the Technology Change Management within the construction context. Thus, a literature survey was conducted to identify the construction process improvement initiatives and its relationship with the IT usage in construction with a special emphasis on the SPICE approach, which has provided the basis for this critical analysis. The SPICE is a five levelled framework based on the popular Software Capability Maturity Model (CMM), and presents an assessment tool for the maturity of construction process. However, within the CMM the Technology Change Management has been considered as a key process area within the fifth maturity level, indicating that this is a concern of matured organisations. However, the IT usage within construction shows that the immature construction organisations have successfully adopted IT in an ad-hoc manner with the aim of achieving short term benefits. On the other hand construction literature have criticised this ad-hoc IT usage and linked that to the relative slow IT adoptability in construction. This in effect challenges the allocation of a fixed place for Technology Change Management as a Key Process Area with the construction process improvement, from the organisation maturity point of view

Identifying higher capability maturity KPAs of construction organisations; Model refinement through expert interviews

Process improvement has been identified as a mechanism of achieving the much needed performance improvements within the construction industry. Despite the concerns of being an industry with unique characteristics, construction has borrowed some process improvement principles from other industries such as software. However, while process capability maturity has been identified as an important aspect of process improvements in many disciplines construction shows a clear research gap in that area. Among the few capability maturity based process improvement initiatives within the construction industry, there is a clear necessity to investigate what are the higher capability maturity level dynamics of construction process improvements. Addressing this requirement, this paper discusses a model to identify construction higher capability maturity

Higher capability maturity dynamics of UK construction organisations

This paper attempts to identify the dynamics of the CMM (Capability Maturity Model) higher capability maturity level characteristics within the UK construction context from a theoretical perspective. Firstly, this paper follows a literature survey and a synthesis to identify the nature of CMM higher capability maturity level dynamics and its specific attachments to the software industry. Based on this synthesis, this paper presents a model to mimic the likely higher capability maturity dynamics of the UK construction industry