Users' trust in information resources in the Web environment: a status report

This study has three aims; to provide an overview of the ways in which trust is either assessed or asserted in relation to the use and provision of resources in the Web environment for research and learning; to assess what solutions might be worth further investigation and whether establishing ways to assert trust in academic information resources could assist the development of information literacy; to help increase understanding of how perceptions of trust influence the behaviour of information users

Understanding information needs of Australian business organisations

Over the past decade, universities have used repositories as channels to create access to research outputs. Increasingly government and universities are seeking to optimise the impact of their research, particularly to improve public policy. This study looks at the impact of access to research from the perspective of business associations and researchers. It finds that business organisations value trusted timely, relevant research. Accessibility and peer-reviewed research outputs are highly valued but little used. Barriers to use of the research include availability (material not openly accessible), discoverability (ranking on search engines) and knowledge by trusted mediators and connectivity (presentation as part of a cohort of scholarly knowledge). Barriers for researchers include lack of rewards and recognition for research outputs focused on these organisations. The theories used in the study include triple helix, Kautto-Koivula and Huhtaniemi’s model for knowledge and competence management and actor network theory. The study concludes that significant work is required to improve the accessibility and discoverability of research. In particular, the search paradigm is insufficient to provide optimal awareness of and impact of research.Australian Library and Information Associatio

Youth and Digital Media: From Credibility to Information Quality

Building upon a process-and context-oriented information quality framework, this paper seeks to map and explore what we know about the ways in which young users of age 18 and under search for information online, how they evaluate information, and how their related practices of content creation, levels of new literacies, general digital media usage, and social patterns affect these activities. A review of selected literature at the intersection of digital media, youth, and information quality -- primarily works from library and information science, sociology, education, and selected ethnographic studies -- reveals patterns in youth's information-seeking behavior, but also highlights the importance of contextual and demographic factors both for search and evaluation. Looking at the phenomenon from an information-learning and educational perspective, the literature shows that youth develop competencies for personal goals that sometimes do not transfer to school, and are sometimes not appropriate for school. Thus far, educational initiatives to educate youth about search, evaluation, or creation have depended greatly on the local circumstances for their success or failure

Information to fight the flab: findings from the Net.Weight study

The purpose of the paper is to examine information use and information literacy in the context of weight management. It reports on a two-year study funded by the Department of Health known informally as the Net.Weight Study. Net.Weight examined the potential for increased, innovative and effective uses of information and communication technologies (ICTs) to support the self management of weight. The research was conducted in the city of Brighton & Hove by an inter-disciplinary team from the University of Brighton. The paper gives a brief overview of the various methods used in the study as a whole but discusses one strand, the user survey, in more detail. The survey gathered data on people’s information and ICT use around weight management. The design of the survey questionnaire required the adaptation of existing literacy assessment instruments and this process is described in this paper. The findings show that people use a wide range of information sources for information and support around weight management. The most useful sources are slimming groups, food packaging, friends and family, magazines, TV and health books, thus representing a variety of media, formal and informal, and including human sources. The internet was reported to be a useful source for around half the survey respondents and is most often used for information about diet and exercise. A majority of respondents described themselves as active information seekers and confident about their information skills. They are less confident about internet information than information generally and even less confident about using the internet to support weight management activities. The concept of literacies, particularly around information and health, provide a framework for examining the Net.Weight findings. The findings are discussed in terms of their implications for health information policy and for those interested in applying information literacy theory to health. The role of healthcare practitioners in weight management information is addressed, as is the need for targeted rather than generic health information. It is suggested that the work done in the education sector to increase awareness of information literacy and improve skills could provide a useful model of good practice in a health context. However, the evidence provided by the Net.Weight study suggests that for such an approach to be relevant it needs to reflect the complexity of health information processes in everyday lives

Research Trends & Emerging Technologies for Genealogists

This study examines current research methods utilized by genealogists, and seeks to discover the impact of emerging tools and technologies on their information seeking needs and behaviors. When it became clear that there is a shortage of scholarly studies identifying the use of newer technologies (i.e. blogs, social media, and apps), an original survey for genealogists was created. Over four hundred genealogists were surveyed regarding their use of both traditional research methods (methods that have existed for many decades) and Internet/electronic resources, in order to demonstrate which new trends are emerging. The data from the survey might lessen the gap in current scholarly research. Technology is constantly changing, and the findings show which trends are currently being utilized the most by genealogists. The results indicate that genealogists are definitely using more technology to research their family trees. In fact, they adapt fairly quickly to new methods, relying heavily on technology and the Internet to conduct research and share information. Due to the ease of using technology, fewer and fewer genealogists rely on in-house visits to repositories to access original documents. The research concludes with a discussion on where the use of technology for genealogical research is headed, and what genealogists hope to accomplish by using new tools and technologies

You can lead a horse to water… are clinical students getting the message about the library and information skills support that is available?

Cambridge University Library is the recipient of a grant from the Arcadia Trust to investigate issues and challenges in delivering academic library services in the digital era. One project under this auspice has been IRIS: Induction, Research and Information Skills, which attempted to map the information skills and needs of students at Cambridge University. The results of this study will be used to provide information in planning future services and facilities for students. Students were invited to complete an online survey asking about which online information resources they use most frequently, from whom they hear about new resources, and where they go for help with information-seeking. Librarians across the tripartite Cambridge system, in 60 college, department, and University libraries, were also surveyed with regard to what training, induction, and support they offered and to whom. This article will focus on the responses of 115 medical students who participated in the survey, accounting for 6.5% of the total survey responses. While acknowledging that student respondents were self-selecting, the results raise questions about how well the librarians’ message is getting across and how librarians can better serve students in the digital age

Understanding how people choose to pursue taught postgraduate study

HEFC

Information literacy skills for preservice teachers: do they transfer to K-12 classrooms?

This study surveyed current education majors (n=70) in two Kansas universities to gain a perspective on their understanding of Information Literacy (IL) concepts and skills and to learn whether they anticipated teaching such concepts to their future K‐12 students. School Media Specialists in the state were also surveyed (n=85) and asked to share their observations of teachers new to the profession as to their understanding and practice of IL. Results indicate many education students were not familiar with IL concept terminology and at least some new teachers in the state do not have a clear understanding or priority for teaching such skills in K‐12 classrooms

Understanding the information experiences of parents involved in negotiating post-separation parenting arrangements

The paper presents findings from a study into the information experiences of people needing to make post-separation parenting arrangements. Data was collected from 20 participants, through in-depth, semi-structured, telephone interviews. Thematic analysis identified five major themes: Following, Immersion, Interpersonal, History and Context which depict the information experiences of the participants. The findings can be used as an evidence base to inform the design and delivery of support and services provided by government agencies and other community groups supporting the legal information needs of individuals and families. The work extends current understandings of information experience as an object of study in the information science discipline