Fast and reliable online learning to rank for information retrieval

The amount of digital data we produce every day far surpasses our ability to process this data, and finding useful information in this constant flow of data has become one of the major challenges of the 21st century. Search engines are one way of accessing large data collections. Their algorithms have evolved far beyond simply matching search queries to sets of documents. Today’s most sophisticated search engines combine hundreds of relevance signals to provide the best possible results for each searcher. Current approaches for tuning the parameters of search engines can be highly effective. However, they typically require considerable expertise and manual effort. They rely on supervised learning to rank, meaning that they learn from manually annotated examples of relevant documents for given queries. Obtaining large quantities of sufficiently accurate manual annotations is becoming increasingly difficult, especially for personalized search, access to sensitive data, or search in settings that change over time. In this thesis, I develop new online learning to rank techniques, based on insights from reinforcement learning. In contrast to supervised approaches, these methods allow search engines to learn directly from users’ interactions. User interactions can typically be observed easily and cheaply, and reflect the preferences of real users. Interpreting user interactions and learning from them is challenging, because they can be biased and noisy. The contributions of this thesis include a novel interleaved comparison method, called probabilistic interleave, that allows unbiased comparisons of search engine result rankings, and methods for learning quickly and effectively from the resulting relative feedback. The obtained analytical and experimental results show how search engines can effectively learn from user interactions. In the future, these and similar techniques can open up new ways for gaining useful information from ever larger amounts of data

Balancing Speed and Quality in Online Learning to Rank for Information Retrieval

In Online Learning to Rank (OLTR) the aim is to find an optimal ranking model by interacting with users. When learning from user behavior, systems must interact with users while simultaneously learning from those interactions. Unlike other Learning to Rank (LTR) settings, existing research in this field has been limited to linear models. This is due to the speed-quality tradeoff that arises when selecting models: complex models are more expressive and can find the best rankings but need more user interactions to do so, a requirement that risks frustrating users during training. Conversely, simpler models can be optimized on fewer interactions and thus provide a better user experience, but they will converge towards suboptimal rankings. This tradeoff creates a deadlock, since novel models will not be able to improve either the user experience or the final convergence point, without sacrificing the other. Our contribution is twofold. First, we introduce a fast OLTR model called Sim-MGD that addresses the speed aspect of the speed-quality tradeoff. Sim-MGD ranks documents based on similarities with reference documents. It converges rapidly and, hence, gives a better user experience but it does not converge towards the optimal rankings. Second, we contribute Cascading Multileave Gradient Descent (C-MGD) for OLTR that directly addresses the speed-quality tradeoff by using a cascade that enables combinations of the best of two worlds: fast learning and high quality final convergence. C-MGD can provide the better user experience of Sim-MGD while maintaining the same convergence as the state-of-the-art MGD model. This opens the door for future work to design new models for OLTR without having to deal with the speed-quality tradeoff.Comment: CIKM 2017, Proceedings of the 2017 ACM on Conference on Information and Knowledge Managemen

Optimizing Ranking Models in an Online Setting

Online Learning to Rank (OLTR) methods optimize ranking models by directly interacting with users, which allows them to be very efficient and responsive. All OLTR methods introduced during the past decade have extended on the original OLTR method: Dueling Bandit Gradient Descent (DBGD). Recently, a fundamentally different approach was introduced with the Pairwise Differentiable Gradient Descent (PDGD) algorithm. To date the only comparisons of the two approaches are limited to simulations with cascading click models and low levels of noise. The main outcome so far is that PDGD converges at higher levels of performance and learns considerably faster than DBGD-based methods. However, the PDGD algorithm assumes cascading user behavior, potentially giving it an unfair advantage. Furthermore, the robustness of both methods to high levels of noise has not been investigated. Therefore, it is unclear whether the reported advantages of PDGD over DBGD generalize to different experimental conditions. In this paper, we investigate whether the previous conclusions about the PDGD and DBGD comparison generalize from ideal to worst-case circumstances. We do so in two ways. First, we compare the theoretical properties of PDGD and DBGD, by taking a critical look at previously proven properties in the context of ranking. Second, we estimate an upper and lower bound on the performance of methods by simulating both ideal user behavior and extremely difficult behavior, i.e., almost-random non-cascading user models. Our findings show that the theoretical bounds of DBGD do not apply to any common ranking model and, furthermore, that the performance of DBGD is substantially worse than PDGD in both ideal and worst-case circumstances. These results reproduce previously published findings about the relative performance of PDGD vs. DBGD and generalize them to extremely noisy and non-cascading circumstances.Comment: European Conference on Information Retrieval (ECIR) 201

Sensitive and Scalable Online Evaluation with Theoretical Guarantees

Multileaved comparison methods generalize interleaved comparison methods to provide a scalable approach for comparing ranking systems based on regular user interactions. Such methods enable the increasingly rapid research and development of search engines. However, existing multileaved comparison methods that provide reliable outcomes do so by degrading the user experience during evaluation. Conversely, current multileaved comparison methods that maintain the user experience cannot guarantee correctness. Our contribution is two-fold. First, we propose a theoretical framework for systematically comparing multileaved comparison methods using the notions of considerateness, which concerns maintaining the user experience, and fidelity, which concerns reliable correct outcomes. Second, we introduce a novel multileaved comparison method, Pairwise Preference Multileaving (PPM), that performs comparisons based on document-pair preferences, and prove that it is considerate and has fidelity. We show empirically that, compared to previous multileaved comparison methods, PPM is more sensitive to user preferences and scalable with the number of rankers being compared.Comment: CIKM 2017, Proceedings of the 2017 ACM on Conference on Information and Knowledge Managemen

Unbiased Learning to Rank with Unbiased Propensity Estimation

Learning to rank with biased click data is a well-known challenge. A variety of methods has been explored to debias click data for learning to rank such as click models, result interleaving and, more recently, the unbiased learning-to-rank framework based on inverse propensity weighting. Despite their differences, most existing studies separate the estimation of click bias (namely the \textit{propensity model}) from the learning of ranking algorithms. To estimate click propensities, they either conduct online result randomization, which can negatively affect the user experience, or offline parameter estimation, which has special requirements for click data and is optimized for objectives (e.g. click likelihood) that are not directly related to the ranking performance of the system. In this work, we address those problems by unifying the learning of propensity models and ranking models. We find that the problem of estimating a propensity model from click data is a dual problem of unbiased learning to rank. Based on this observation, we propose a Dual Learning Algorithm (DLA) that jointly learns an unbiased ranker and an \textit{unbiased propensity model}. DLA is an automatic unbiased learning-to-rank framework as it directly learns unbiased ranking models from biased click data without any preprocessing. It can adapt to the change of bias distributions and is applicable to online learning. Our empirical experiments with synthetic and real-world data show that the models trained with DLA significantly outperformed the unbiased learning-to-rank algorithms based on result randomization and the models trained with relevance signals extracted by click models

Differentiable Unbiased Online Learning to Rank

Online Learning to Rank (OLTR) methods optimize rankers based on user interactions. State-of-the-art OLTR methods are built specifically for linear models. Their approaches do not extend well to non-linear models such as neural networks. We introduce an entirely novel approach to OLTR that constructs a weighted differentiable pairwise loss after each interaction: Pairwise Differentiable Gradient Descent (PDGD). PDGD breaks away from the traditional approach that relies on interleaving or multileaving and extensive sampling of models to estimate gradients. Instead, its gradient is based on inferring preferences between document pairs from user clicks and can optimize any differentiable model. We prove that the gradient of PDGD is unbiased w.r.t. user document pair preferences. Our experiments on the largest publicly available Learning to Rank (LTR) datasets show considerable and significant improvements under all levels of interaction noise. PDGD outperforms existing OLTR methods both in terms of learning speed as well as final convergence. Furthermore, unlike previous OLTR methods, PDGD also allows for non-linear models to be optimized effectively. Our results show that using a neural network leads to even better performance at convergence than a linear model. In summary, PDGD is an efficient and unbiased OLTR approach that provides a better user experience than previously possible.Comment: Conference on Information and Knowledge Management 201