Detecting and Explaining Crisis

Individuals on social media may reveal themselves to be in various states of crisis (e.g. suicide, self-harm, abuse, or eating disorders). Detecting crisis from social media text automatically and accurately can have profound consequences. However, detecting a general state of crisis without explaining why has limited applications. An explanation in this context is a coherent, concise subset of the text that rationalizes the crisis detection. We explore several methods to detect and explain crisis using a combination of neural and non-neural techniques. We evaluate these techniques on a unique data set obtained from Koko, an anonymous emotional support network available through various messaging applications. We annotate a small subset of the samples labeled with crisis with corresponding explanations. Our best technique significantly outperforms the baseline for detection and explanation.Comment: Accepted at CLPsych, ACL workshop. 8 pages, 5 figure

Probabilistic Bag-Of-Hyperlinks Model for Entity Linking

Many fundamental problems in natural language processing rely on determining what entities appear in a given text. Commonly referenced as entity linking, this step is a fundamental component of many NLP tasks such as text understanding, automatic summarization, semantic search or machine translation. Name ambiguity, word polysemy, context dependencies and a heavy-tailed distribution of entities contribute to the complexity of this problem. We here propose a probabilistic approach that makes use of an effective graphical model to perform collective entity disambiguation. Input mentions (i.e.,~linkable token spans) are disambiguated jointly across an entire document by combining a document-level prior of entity co-occurrences with local information captured from mentions and their surrounding context. The model is based on simple sufficient statistics extracted from data, thus relying on few parameters to be learned. Our method does not require extensive feature engineering, nor an expensive training procedure. We use loopy belief propagation to perform approximate inference. The low complexity of our model makes this step sufficiently fast for real-time usage. We demonstrate the accuracy of our approach on a wide range of benchmark datasets, showing that it matches, and in many cases outperforms, existing state-of-the-art methods

Affective computing for smart operations: a survey and comparative analysis of the available tools, libraries and web services

In this paper, we make a deep search of the available tools in the market, at the current state of the art of Sentiment Analysis. Our aim is to optimize the human response in Datacenter Operations, using a combination of research tools, that allow us to decrease human error in general operations, managing Complex Infrastructures. The use of Sentiment Analysis tools is the first step for extending our capabilities for optimizing the human interface. Using different data collections from a variety of data sources, our research provides a very interesting outcome. In our final testing, we have found that the three main commercial platforms (IBM Watson, Google Cloud and Microsoft Azure) get the same accuracy (89-90%). for the different datasets tested, based on Artificial Neural Network and Deep Learning techniques. The other stand-alone Applications or APIs, like Vader or MeaninCloud, get a similar accuracy level in some of the datasets, using a different approach, semantic Networks, such as Concepnet1, but the model can easily be optimized above 90% of accuracy, just adjusting some parameter of the semantic model. This paper points to future directions for optimizing DataCenter Operations Management and decreasing human error in complex environments