15,132 research outputs found
Machine Learning at Microsoft with ML .NET
Machine Learning is transitioning from an art and science into a technology
available to every developer. In the near future, every application on every
platform will incorporate trained models to encode data-based decisions that
would be impossible for developers to author. This presents a significant
engineering challenge, since currently data science and modeling are largely
decoupled from standard software development processes. This separation makes
incorporating machine learning capabilities inside applications unnecessarily
costly and difficult, and furthermore discourage developers from embracing ML
in first place. In this paper we present ML .NET, a framework developed at
Microsoft over the last decade in response to the challenge of making it easy
to ship machine learning models in large software applications. We present its
architecture, and illuminate the application demands that shaped it.
Specifically, we introduce DataView, the core data abstraction of ML .NET which
allows it to capture full predictive pipelines efficiently and consistently
across training and inference lifecycles. We close the paper with a
surprisingly favorable performance study of ML .NET compared to more recent
entrants, and a discussion of some lessons learned
Customer churn prediction in telecom using machine learning and social network analysis in big data platform
Customer churn is a major problem and one of the most important concerns for
large companies. Due to the direct effect on the revenues of the companies,
especially in the telecom field, companies are seeking to develop means to
predict potential customer to churn. Therefore, finding factors that increase
customer churn is important to take necessary actions to reduce this churn. The
main contribution of our work is to develop a churn prediction model which
assists telecom operators to predict customers who are most likely subject to
churn. The model developed in this work uses machine learning techniques on big
data platform and builds a new way of features' engineering and selection. In
order to measure the performance of the model, the Area Under Curve (AUC)
standard measure is adopted, and the AUC value obtained is 93.3%. Another main
contribution is to use customer social network in the prediction model by
extracting Social Network Analysis (SNA) features. The use of SNA enhanced the
performance of the model from 84 to 93.3% against AUC standard. The model was
prepared and tested through Spark environment by working on a large dataset
created by transforming big raw data provided by SyriaTel telecom company. The
dataset contained all customers' information over 9 months, and was used to
train, test, and evaluate the system at SyriaTel. The model experimented four
algorithms: Decision Tree, Random Forest, Gradient Boosted Machine Tree "GBM"
and Extreme Gradient Boosting "XGBOOST". However, the best results were
obtained by applying XGBOOST algorithm. This algorithm was used for
classification in this churn predictive model.Comment: 24 pages, 14 figures. PDF https://rdcu.be/budK
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