Laypeoples' and experts' risk perception of cloud computing

Cloud computing is revolutionising the way software services are procured and used by Government organizations and SMEs. Quantitative risk assessment of Cloud services is complex and undermined by specific security concerns regarding data confidentiality, integrity and availability. This study explores how the gap between the quantitative risk assessment and the perception of the risk can produce a bias in the decision-making process about Cloud computing adoption. The risk perception of experts in Cloud computing (N=37) and laypeople (N=81) about ten Cloud computing services was investigated using the psychometric paradigm. Results suggest that the risk perception of Cloud services can be represented by two components, called dread risk and unknown risk, which may explain up to 46% of the variance. Other factors influencing the risk perception were perceived benefits, trust in regulatory authorities and technology attitude. This study suggests some implications that could support Government and non-Government organizations in their strategies for Cloud computing adoption

What role does corporate governance play in the intention to use cloud computing technology?

This paper aims to investigate the factors which promote the adoption of cloud-based technology. It strives for a better understanding of the impact of corporate governance on the adoption of this technology. This study concentrated on executives in companies where the use of cloud computing may give a competitive advantage. The main contribution of this work is to propose a model for the influence of corporate governance and other factors that determine the adoption of this technology. A questionnaire was prepared after taking into consideration the reviewed literature. The sample consisted of 164 technology companies from Southern Spain that already use the new economic models for digital solutions. The methodology used to analyze the structural model was the Structural Equation Model (SEM). The results of the survey showed the influence of Corporate Governance and the procedures and practices of the organization on the adoption of cloud computing and the associated business model. This study aims to point out the importance of corporate support and Knowledge Management for the correct and successful adoption of this technology and to show the effects on the new business model of billing for the use of available resources. View Full-Tex

Towards A model for Citizens’ Acceptance of E-Payment Systems for Public Sector Services in Jordan: Evidence from Crisis Era

E-payment systems (EPS) are an attractive trend in electronic services nowadays, and the public sector is not an exception. Earlier studies on e-payment services acceptance have paid attention to the use of web/mobile services during traditional common circumstances. However, given the distinguishing characteristics of the crisis-era (e.g., COVID-19 pandemic) and how this could lead to new business models based on online services and applications, more studies of EPS for e-government services, in particular, are warranted. This study explored an important issue related to the factors affecting citizens acceptance of E-payment systems for public sector services in the Jordanian context in order to develop a conceptual framework. Studying the acceptance and use of e-payment systems (EPSs) is not a new research topic. However, investigating the factors affecting the acceptance of EPSs in public organizations is a topic of great importance. This study extends the Unified Theory of Acceptance and Use of Technology (UTAUT2) by integrating the theory original variables (i.e., Performance Expectancy (PE), Effort Expectancy (EE), Social influence (SI), and Facilitating Conditions (FC)) with contextual variables (i.e., Fear of COVID-19 (FoC), Trust (TR), Security concern (SEC), and Perceived Risks (PR)). The proposed conceptual model will offer a contribution to the literature in the field as well as practical implications, enhancing the understanding of E-payment services during crisis time

Cloud computing in government organizations: towards a new comprehensive model

Cloud computing is a new information technology paradigm, one which has been adopted in many different sectors. Many developing countries are working on improving e-government to provide services to their citizens that are integrated and effective. Therefore, the Saudi government has made improving e-government a high priority. The aim of this study is to explore significant factors affecting the adoption of cloud computing in e-government services in Saudi Arabia as a case study. After identifying these factors, we propose a new comprehensive model for the Adoption of Cloud Computing in Saudi G-GOVernment (ACCE-GOV) that has been adopted from the Technology Organisation Environment (TOE) framework and the Diffusion of Innovations (DOI) theory. This research model examines factors of technological context (compatibility, complexity, service quality, security, and relative advantages), organisational context (top management support, organisation size, and technology readiness), environmental context (regulations and competitive pressures), and social context (awareness, trust, and attitude) in regard to the adoption of cloud computing. Ultimately, this study enhances the decision-making of the Saudi government through understanding and highlighting the most important factors that influence the adoption of cloud computing in an e-government context. This is a position paper, reporting on the work in progress. The findings of this study will be useful for the researchers who considers suitability of different methodological approaches for cloud computing adoption and evaluation

Security risk factors that influence cloud computing adoption in Saudi Arabia government agencies

Cloud computing technologies play a substantial role in public organizations and private sector companies since it reduces the cost of using information technology services and allows users to access the service anytime and everywhere, whilst only paying for what they use. In developing countries, such as Saudi Arabia, the cloud computing is still not widely adopted, compared to countries in the west. In order to promote the adoption of cloud computing, it is important to recognize that an important and specific issue related to cloud computing is the potential and perceived security risks posed by implementing such technology. Therefore, the aim of this research is to investigate the security risk factors that influence organization to adopt cloud computing in a Saudi Arabia context. This research proposed a framework for the successful adoption of cloud computing, focused on risks when implementing security in the cloud system

Investigating factors influencing local government decision makers while adopting integration technologies (IntTech)

The emergence of innovative and revolutionary Integration Technologies (IntTech) has highly influenced the local government authorities (LGAs) in their decision-making process. LGAs that plan to adopt such IntTech may consider this as a serious investment. Advocates, however, claim that such IntTech have emerged to overcome the integration problems at all levels (e.g. data, object and process). With the emergence of electronic government (e-Government), LGAs have turned to IntTech to fully automate and offer their services on-line and integrate their IT infrastructures. While earlier research on the adoption of IntTech has considered several factors (e.g. pressure, technological, support, and financial), inadequate attention and resources have been applied in systematically investigating the individual, decision and organisational context factors, influencing top management's decisions for adopting IntTech in LGAs. It is a highly considered phenomenon that the success of an organisation's operations relies heavily on understanding an individual's attitudes and behaviours, the surrounding context and the type of decisions taken. Based on empirical evidence gathered through two intensive case studies, this paper attempts to investigate the factors that influence decision makers while adopting IntTech. The findings illustrate two different doctrines - one inclined and receptive towards taking risky decisions, the other disinclined. Several underlying rationales can be attributed to such mind-sets in LGAs. The authors aim to contribute to the body of knowledge by exploring the factors influencing top management's decision-making process while adopting IntTech vital for facilitating LGAs' operational reforms

UNDERSTANDING DETERMINANTS OF CLOUD COMPUTING ADOPTION USING AN INTEGRATED DIFFUSION OF INNOVATION (DOI)-TECHNOLOGICAL, ORGANIZATIONAL AND ENVIRONMENTAL (TOE) MODEL

Purpose of the study: This study aims to investigate the internal and external factors for CC adoption decisions of companies in Izmir, Turkey using a combination of DOI and TOE models. Methodology: This is a confirmatory survey of businesses, forming a questionnaire for 176 IT decision-makers of non-cloud or cloud user businesses in the city of Izmir in Turkey. SmartPLS 3.0 software is used to assess the determinants affecting cloud computing adoption. Main Findings: The study identified relative advantage, compatibility, complexity, and top management support, using security and privacy concerns and cost savings as mediating variables of relative advantage for CC adoption. The survey results indicated that complexity and top management supports are significantly important for efficient CC adoption. The model explained 41.2 percent of CC adoption. Applications of this study: The study is believed to be useful in fields including business development for most sectors, computing, cloud providers as well as researchers on business administration, sales, marketing, and IT infrastructure. Particularly this study and the suggested framework will help companies and businesses adopt CC appropriately. Moreover, as suggested in the study, governments can use such frameworks when encouraging cloud providers to support companies in their decision making and transition periods for CC adoption. Novelty/Originality of this study: This study will undoubtedly contribute to the decision making processes of the companies for CC adoption. Through the integrated in-depth analysis of the factors that affect the adoption decisions in an industrial region of Turkey, the study will also provide valuable data for the researchers and businesses within similar company personas

TECHNOLOGICAL, ORGANIZATIONAL AND ENVIRONMENTAL FACTORS ON THE ADOPTION OF CLOUD COMPUTING IN INSURANCE INDUSTRIES IN KENYA: A CASE STUDY OF UAP-OLD MUTUAL, NAIROBI, KENYA

The main objective of this study was to find out how the technological, organizational and environmental factors affect the adoption of cloud computing services within insurance industries in Kenya with a case study of UAPOld mutual. The study was anchored on Technological, Organizational and Environmental model; technology acceptance model and Innovation Diffusion theory in its argument. The study used descriptive research design and adopted the stratified random technique. The target population consisted of 483 employees at the headquarters in Nairobi out of which a sample of 215 was picked. This study used questionnaires with closed questions to extract responses from members of the sample population. Data collected was purely quantitative and it was analyzed with the aid of SPSS V23 and presented on tables, figures and charts. Additionally, the study used a multiple regression analysis for the purpose of analysing the relationship between the study variables. From results, Technological factors, Organizational factors and Environment factors all have a significant relationship with the adoption of cloud computing at 5% level of significance and 95% level of confidence. However based on the explanatory power of coefficient of determination the indepedent variables organizational factors had the highest expalantory power of 0.675 or 67.5%, P<0.05, thus being the most significant Variable; Environmental Factors had 0.575 or 57.5%, P<0.05 while Technological factors were the least significant with 0.527 or 52.7%, P<0.05). This showed that all the variables have significantly relationship with the dependent variable (adoption of Cloud Computing). The study also found that Technological factors affected the adoption of Cloud Computing at UAP-Old mutual; Organizational Factors had a positive influence on the adoption of Cloud computing at UAP-Old mutual; Further it was evident that Environmental factors have a significant influence on adoption to cloud computing at UAP-Old mutual. This showed that all the variables have a significant relationship with the dependent variable (Adoption of Cloud Computing). The study further recommended that to be able to develop new ideas, employees must have enough knowledge about the field they operate in to move it forward. To support this, a work environment that is tolerant and welcomes new ideas

Recent progress of factors influencing information technology adoption in local government context

Information Technology (IT) adoption is increasingly being studied in many different contexts, both in public and private sectors. However, there are not many review papers published on IT adoption specifically in a local government context. Local governments have unique characteristics in terms of the organization’s structure, the power of authority, norms and culture. Hence, the primary aim of this study was to review recent literature from the year 2013 to 2017 on IT adoption at the organizational level in a local government context. We strategized our review methods through utilizing relevant keyword search in Scopus, Web of Science, Emerald and Springer Link databases which include journals, proceedings, books and book chapters. The search identified 715 publications during the initial stage using the snowballing technique. Thereafter, 22 relevant publications were filtered out during the quality assessment stage. Within the context of local government, this review presented the analyses of IT adoption research progress, the research domains, research methodology and the factors influencing IT adoption. This study identified 37 factors of IT adoption in local government context which have been categorized into four main dimensions which are Technological, Organizational, Individual and Environmental (T-O-I-E). Surprisingly, policy and regulations, top management support, relative advantage, cost, governance, personnel skills and citizen demand emerged as among the most influential factors for IT adoption in the context of local governments. The results from this study will help other researchers to understand the current stage of IT adoption in local government context in terms of research domains, research methodology, and the factors influencing IT adoption