The influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in Malaysia

In the current globalization arena, government of each countries facing challenges and keep on finding the better ways to provide the better government services to the their stakeholders.For that governments in each countries including Malaysia have been spent huge amount of money for the development of electronic government (e-government) and specifically in e-filing system to ease the government services.At this vein, investigation on factors that influences continuance intention is important because ineffective usage of e-government service after initial adoption caused undesirable cost and waste of development of particular e-government service. Most of the prior studies focused more on individuals' adoption intention of e-government services, however, there are limited empirical studies that focused on continuance intention which is about what happens beyond the initial adoption stage in e-government studies and particularly in e-filing context in Malaysia.Thus given the paucity of research on continuance intention, this study attempts to examine the influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system using a review of literature

Modelling the drivers of cloud computing use for SME businesses

This study proposes a model of the drivers of cloud computing use for small and medium enterprises (SMEs) in Malaysia.The research model is developed based on technology-organization-environment (TOE) framework and diffusion of innovation (DOI) theory.It is proposed that the use of cloud computing is being influenced by relative advantage, compatibility, and complexity (from the technological context), CEO’s innovativeness, top management support, and technology readiness (from the organizational context), and competitive pressure (from the environmental context).A sequential explanatory mixed methods is used for data collection.The findings will contribute to knowledge in cloud computing, especially in regards to cloudbased technologies used by the SMEs and the drivers of use. The findings will also assist the government agencies in accelerating the use of cloud computing among the SMEs and extending the full benefits of cloud computing to sustain the competitiveness of the SMEs

Factors That Predict the Adoption of Online Shopping in Saudi Arabia

Despite the increased numbers of online consumers, e-commerce growth is slow in the Kingdom of Saudi Arabia. In this correlational study, the technology acceptance model (TAM) was used as a theoretical framework to examine whether perceived ease of use of e-commerce platforms and perceived usefulness of e-commerce platforms could predict consumers\u27 intention to adopt shopping online. A pre-existing TAM survey instrument was used to collect data from consumers (N = 95) who live in a City and have shopped at least once online. The regression analysis confirmed a positive statistically significant relationship between perceived ease of use of e-commerce platforms and consumers\u27 intent to adopt online shopping. The results showed that perceived ease of use of e-commerce platforms and perceived usefulness of e-commerce platforms were statistically significant in predicting consumers\u27 intent to adopt online shopping, with F(2, 92) = 241.630, p \u3c .001, R2 = .840, and adjusted R2 = .837, and accounted for 84% of the variance in consumers\u27 intent to adopt online shopping. The correlation between perceived ease of use and consumers\u27 intent to adopt online shopping was (PEOU) r= .916, p \u3c .001 and the correlation significance between perceived usefulness and consumers\u27 intent to adopt online shopping was (PU) r= .591, p \u3c .001. Using study results, retailers may be able to develop improved strategies to increase profitability via online shopping. The implications for positive social change include the potential for improved quality of life for consumers in Saudi Arabia

Determining ICT Use Level from Use Pattern: ICT Use Level of Malaysian Agribusinesses

The research was financed by Universiti Putra Malaysia (Putra Grant) No. GP-IPS/2014/9433928 (Sponsoring information) Abstract There has been a continuous commitment of policymakers in Malaysia to support information and communication technology (ICT) adoption in small and medium-scale enterprises (SMEs). For these novel and innovative policy initiatives to be successful, an understanding of the SMEs’ ICT use pattern and use behaviour is required. In this study, the focus is upon the pattern of the use of ICT in agribusiness enterprises and the use level, which could explain the role that ICTs play in the performance (processing and production) of agro-based products by Malaysian agro-SMEs and give insight into the factors that influence their ICT use. The study adopted the Unified Theory of Acceptance and Use of Technology (UTAUT) and focused on model’s independent variable, i.e., ICT use. Using data obtained from randomly sampled 400 workers (both managers and employees) of 43 agribusiness enterprises that were also randomly selected, the study ran factor and descriptive analyses to determine the most important items in the questionnaire that determine the ICT use level in the scale. The findings have shown that the prevalent patterns of ICT use among the agro-SMEs are in entrepreneurial (organisational) business communication and product processing and production line, though the use of ICT in the latter purview was rather still low. Some recommendations for policy-makers and a suggestion for future research were provided. Keywords: Agribusiness Enterprises, ICT use behaviour, ICT use level, ICT use pattern, SME

INVESTIGATING THE IMPACT OF ORGANIZATION INTERNAL AND EXTERNAL FACTORS ON E-BUSINESS CONTINUANCE INTENTION IN SMALL AND MEDIUM ENTERPRISES OF KHUZESTAN PROVINCE, IRAN

The main objective of this study was to investigating the impact of organization internal and external factors on e-business continuance in small and medium enterprises. Therefore, according to previous studies and researches, based on the framework and theories in this field, goals and hypotheses were introduced. The statistical population in this research includes all small and medium enterprises with active website in Khuzestan province at 2017. Using randomized Morgan table the sample included 384 companies. In order to measure the dependent variables of the research, a questionnaire of 53 questions was developed based on the Likert 5 scale. It is also worth noting that in this research, according to research by Ramaya et al. (2016), a researcher-made questionnaire was used. In this research, content validity method was used to determine validity, and Cronbach's alpha was used to measure reliability. SPSS and E-views were used to analyze the data obtained from Excel softwares. To analyze data the OLS regression analysis method was used and the results of data analysis showed that the components of the organization internal and external factors (including management characteristics, organizational characteristics, technological characteristics and environmental characteristics), along with the component the level of web acceptance on using website continuance has a significant impact.  Article visualizations

The Adaptation of Social Media Marketing Activities in S-Commerce: TikTok Shop

The growing number of digital platforms nowadays has made the competition to gain users’ attention a challenging task for businesses. Clutter in advertising and sponsored brand posts have made the task even harder as consumers repel to avoid that clutter daily. In contrast with the past, consumers use social media to fulfill certain needs when they are aware of the needs such as hedonic needs, cognitive needs, and social needs. This is why the existence of social media marketing activities known as entertainment, interactivity, and electronic word-of-mouth (e-WOM) is crucial in the marketing planning of a business. Guided by a unique, diversified and preferences-tailored algorithm, TikTok social media app is showing significant growth over the few years since the year of its commencement in comparison to its competitors of social media providers like Facebook and Instagram. The short video app has included a new business model of social commerce called TikTok Shop to promote continuous use providing more than just entertainment. Therefore, to fulfill the objective of this paper in exploring the SMMAs impact on the s-commerce of TikTok Shop, secondary data was employed. The analysis concludes that social media marketing activities or also known as SMMAs in the newly added feature of TikTok Shop have a significant impact in influencing its users. The significant difference between traditional e-commerce and s-commerce was also highlighted to further outline the bright sides of s-commerce

Modelling continuance intention of citizens in government Facebook page: A complementary PLS approach

The main purpose of this paper is to examine the continuance intention (CI) of citizens in following government Facebook page. Applying theories of expectation-confirmation, and information system success on a sample of 362 students in Malaysia, and using Partial Least Squares-Structural Equation Modelling (PLS-SEM), the study finds that CI and satisfaction of government Facebook page is contingent upon information quality (IQ) of the Facebook page per se. IQ is found as a second order construct of five first order factors: reliability, completeness, relevancy, timeliness, and understandability. Satisfaction of government Facebook page is also found as a partial mediator to the relationship between IQ and CI of following government Facebook page. In addition, applying PLS multi-group analysis, the results show that different government Facebook pages moderate the relationships between IQ and satisfaction of government Facebook page, IQ and CI of following government Facebook page as well as satisfaction of government Facebook page and CI of following government Facebook page

Factors influencing the perceived timeline to adopt XBRL amongst public listed companies in Malaysia

Technology development has impacted the way businesses disseminate information to its stakeholders. eXtensible Business Reporting Language (XBRL) offers the ability to exchange business and financial information globally through a digitalized global standard language which is part of the global integrated reporting. There are limited studies on XBRL and enormous opportunities for further research globally, as well as in Malaysia. There have been studies on awareness and intention to adopt XBRLbased digital reporting, but no study has been conducted to understand the internal and external factors that would drive the perceived timeline to adopt XBRL amongst Public Listed Companies (PLC) in Malaysia. The goal of this study is in line with the Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia (SSM))’s intent to promote the voluntary adoption of XBRL in 2018 and upcoming mandates by other agencies. The proposed perceived timeline on XBRL adoption model was adapted from a previous study which represents an all-inclusive study at firm level as it combines the internal and external variables from the Diffusion of Innovations (DOI) Model, Technology, Organization and Environment (TOE) Framework (1990) and Iacovou et al. (1995) Model. The model was tested with data collected from 256 executives and managers of PLCs in Peninsular Malaysia. The findings of the study demonstrates that internal factors such as management characteristics (Management Innovativeness and Management Knowledge) and organisational characteristic (Internet Knowledge) along with external environmental factor (External Pressure) would influence the perceived timeline for XBRL adoption amongst Malaysian PLCs. The results support the current body of knowledge on the internal and external determinants influencing the perceived timeline of XBRL adoption and enable sufficient measures to be taken by authorities to increase the XBRL Adoption readiness amongst PLCs in Malaysia. The findings will prepare PLCs for a successful XBRL implementation before it is mandated in Malaysi

Modified of UTAUT theory in adoption of technology for Malaysia Small Medium Enterprises (SMEs) in food industry

A small and medium enterprise is a backbone of local and world economy including Malaysia as developing country. It is estimated that over 90 percent of all enterprises are SMEs and the contribution from SMEs is more than 70 percent of goods and services sold worldwide. Food industry is mainly dominated by SMEs, even though SMEs of food industry is huge contribution towards economies. Moreover, Malaysian SMEs are still rely on imported food and use of technology adoption has been spike issues among SMEs as they require a big outlay which lacking resources to SMEs. However, SMEs of food industry in Malaysia could be improve their competitive advantage through the increasing level of use technology and provide training to enhance more skills of employees. Moreover, the introducing of Unified theory of acceptance and use of technology (UTAUT) is one option for SMEs to increase quality of products and simultaneously enhance the contribution of good domestic product and export activity. This study will attempt to analyze the acceptance and use of technology in SMEs of food industry in order to understand the SMEs behavior towards acceptance and use of higher level of technology. A model developed and empirically tested through survey data obtained from 135 organizations. This model was analyzed using SPSS and test exploratory factor analysis. The result indicates effort expectancy has been removing and this study decides to replace this construct resistance to use. Thus, this study contributes to existing literature by incorporating resistance of use of new construct UTAUT theory as a proposed model