2,202 research outputs found

    Factors Affecting Groupware Success: A Case Study

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    A case study of campus‐based flexible learning using the World Wide Web and computer conferencing

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    This paper explores the use of the World Wide Web (WWW) integrated with computer conferencing as a teaching and learning tool. The aim of the study described was to evaluate the effectiveness of the use of online materials designed in a flexible learning format and integrated with a computer conference. It was hoped that this would create additional opportunity for group discourse between campus‐based students. The paper is divided in the following way: a discussion of the context to new developments in teaching and learning is followed by an introduction to the case study. Finally the findings of the case study are discussed with reference to research from the field of collaborative systems (Orlikowski, 1992; Grudin, 1994) as a framework for reflection. Some tentative conclusions are made for future work

    Adaptivenes in Virtual Teams

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    Computer supported teams are capturing the attention of academics and practitioners as organisations increasingly put them into practice as virtual teams. The practical relevance of current research into computer supported teams could be increased if greater attention is paid to organisational challenges as they form the context within which virtual teamwork takes place. A model of organisational challenges mapped against processes of adaptation is developed to highlight principle factors affecting virtual teams. A sample of current research groups studying computer-supported teams is plotted onto this map to reveal the extent to which current research addresses these contextual factors. From this map insights are distilled with respect to what is known and is not known about virtual teams. This paper concludes with specific research needs in the study of virtual teams

    THE TYPE OF INFORMATION OVERLOAD AFFECTS ELECTRONIC KNOWLEDGE REPOSITORY CONTINUANCE

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    In the present competitive organizational environment more organizations are implementing knowledge management initiatives to gain strategic advantage. One such initiative is that of implementing electronic knowledge repositories (EKR) which often leads to a rapid increase in the quantity of information employees must process daily, raising concerns of employees being overloaded. This is especially true for current EKRs using distributive technology, enabling customizable individual workspaces which can result in loose knowledge structures. This paper identifies a new type of information overload (IO), extending the concept as occurring in both knowledge seekers and contributors and uses cognitive dissonance theory to provide evidence that IO can change employees\u27 perception of EKR usage. This research paper provides the first empirical evidence that overload has no sufficient affect on EKR continuance intention directly, but has a significant negative affect on the two main success measures: Perceived usefulness and satisfaction of the system

    The adoption of interorganisational information systems by South African firms: a technological, organisational and environmental perspective

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    Thesis (M.Com. (Information Systems))--University of the Witwatersrand, Faculty of Commerce, Law and Management, School of Economic and Business Sciences, 2017Interorganisational information systems (IOIS) are automated systems which allow one or more firms to connect to their suppliers or customers in order to exchange data and information. Previous literature has suggested that the adoption of interorganisational information systems presents several benefits and challenges. IOIS is assumed to offer organisations the capability to improve business processes and provide better working relations with business partners. Despite this advantage that IOIS offers, adoption of IOIS presents complexities such as those associated with compatibility with a firm's IT infrastructure, lack of available skills, and concerns over data security and system failures. Through a review of existing IOIS literature, this study identified that four types of IOISs are available in South African, namely dyadic, multilateral, community, and hub and spoke. In addition, the technological, organisational and environmental (TOE) factors influencing the adoption IOIS were identified. A model exploring the effects of the pre-determined TOE factors on the adoption of IOIS was developed and tested. The TOE framework provided a theoretical contribution and addressed a gap in the literature into the barriers and determinants of the adoption of interorganisational information system (IOIS) across various organisations. A quantitative study was carried out and survey data was collected from a sample of 119 organisations across different sectors in South Africa. Data was collected using a structured questionnaire instrument administered online to a single key informant from each sampled organisation. The results revealed that multilateral IOIS are the most adopted systems while Hub and spoke IOIS are the least used. Furthermore, from the elven technologies which were identified in the literature review, the study revealed that groupware technologies, electronic payment system/online banking, video conferencing and electronic data interchange were the most adopted IOIS technologies within the sampled organisations. Adoption of IOIS was defined in two ways. First, IOIS adoption was measured as the number of implemented IOIS technologies. Second, as the extent which IOIS is used as communication medium with business partners and supports an organisation in decision making, business operation and replaces legacy technologies. Correlation analysis was used to test the model’s hypotheses and multiple regression was used to test the overall TOE model. The results showed that perceived compatibility, competition, and IS technical skill and education and training are most correlated with the adoption of IOIS, where adoption is measured as the extent of IOIS used as communication medium with business partners and used as support within an organisation. Top management support, trading partner pressure and perceived relative advantage of IOIS were also positively correlated with adoption, where adoption is measured as implemented IOIS technologies. Perceived complexity was found to be a barrier to IOIS adoption. This study serves as a guide for assessing factors contributing to interorganisational information system adoption and provides organisations with greater insight into the factors likely to enable and inhibit IOIS adoption. Keywords: IOS, IOIS, Technology-Organisation-Environment (TOE) Framework, information technology, IS department.GR201

    Groupware design : principles, prototypes, and systems

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    Computers are valuable tools for a wide range of work tasks. A substantial limitation on their value, however, is the predominant focus on enhancing the work of individuals. This fails to account for the issues of collaboration that affect almost all work. Research into computer supported cooperative work (CSCW) aims to eliminate this deficiency, but the promise of computer systems for group work has not been met. This thesis presents four design principles that promote the development of successful groupware. The principles identify the particular problems encountered by groupware, and provide guidelines and strategies to avoid, overcome, or minimise their impact. Derived from several sources, the major influence on the principles development is an investigation into the relationship between factors affecting groupware failure. They are stimulated by observations of groupware use, and by design insights arising from the development of two groupware applications and their prototypes: Mona and TELEFREEK. Mona provides conversation-based email management. Several groupware applications allow similar functionality, but the design principles result in Mona using different mechanisms to achieve its user-support. TELEFREEK provides a platform for accessing computer-supported communication and collaboration facilities. It attends to the problems of initiating interaction, and supports an adaptable and extendible set of "social awareness" assistants. TELEFREEK offers a broader range of facilities than other groupware, and avoids the use of prohibitively high-bandwidth communication networks. TELEFREEK demonstrates that much can be achieved through current and widely accessible technology. Together, Mona and TELEFREEK forcefully demonstrate the use of the design principles, and substantiate the claim of their utility

    Applications of computer communications in education.

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    Applications of computer communications can be used in many ways in education. An overview is given of a number of categories of computer communications applications in learning-related activities. Particular attention is given to a new type of system called a course-support environment. In this type of system a database is integrated with Web-based tools and applications, and used to generate a course-support environment accessed via a standard Web browser. Some examples are given. The article moves on to an overview of various issues confronting the acceptance of computer communication systems in educational settings, and indicates some of the ways in which computer communications engineers will have to deal with those issue

    Designing Community Collaboration Support System to Facilitate the Resilience of Supply Chains During Crises

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    This study explores how to design an information system that facilitates the resilience of supply chains and the collaboration of different stakeholders during various crises. The ultimate objective of this study is to develop a knowledge base for formalizing design principles essential for designing and conceptualizing the Community Collaboration Support System to facilitate the resilience of supply chains during a crisis. To derive the design principles, we followed the design science research approach. Drawing from the literature, this paper used kernel theories as a part of the process. The design principles are well positioned and aligned with the acquired knowledge base. This study contributes to the existing research in distributed and collaboration technology. Additional explanatory studies are needed to validate posited design principles
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