Personalized Ranking for Context-Aware Venue Suggestion

Making personalized and context-aware suggestions of venues to the users is very crucial in venue recommendation. These suggestions are often based on matching the venues' features with the users' preferences, which can be collected from previously visited locations. In this paper we present a novel user-modeling approach which relies on a set of scoring functions for making personalized suggestions of venues based on venues content and reviews as well as users context. Our experiments, conducted on the dataset of the TREC Contextual Suggestion Track, prove that our methodology outperforms state-of-the-art approaches by a significant margin.Comment: The 32nd ACM SIGAPP Symposium On Applied Computing (SAC), Marrakech, Morocco, April 4-6, 201

Privacy-Aware Recommender Systems Challenge on Twitter's Home Timeline

Recommender systems constitute the core engine of most social network platforms nowadays, aiming to maximize user satisfaction along with other key business objectives. Twitter is no exception. Despite the fact that Twitter data has been extensively used to understand socioeconomic and political phenomena and user behaviour, the implicit feedback provided by users on Tweets through their engagements on the Home Timeline has only been explored to a limited extent. At the same time, there is a lack of large-scale public social network datasets that would enable the scientific community to both benchmark and build more powerful and comprehensive models that tailor content to user interests. By releasing an original dataset of 160 million Tweets along with engagement information, Twitter aims to address exactly that. During this release, special attention is drawn on maintaining compliance with existing privacy laws. Apart from user privacy, this paper touches on the key challenges faced by researchers and professionals striving to predict user engagements. It further describes the key aspects of the RecSys 2020 Challenge that was organized by ACM RecSys in partnership with Twitter using this dataset.Comment: 16 pages, 2 table

Big Data and Artificial Intelligence in Digital Finance

This open access book presents how cutting-edge digital technologies like Big Data, Machine Learning, Artificial Intelligence (AI), and Blockchain are set to disrupt the financial sector. The book illustrates how recent advances in these technologies facilitate banks, FinTech, and financial institutions to collect, process, analyze, and fully leverage the very large amounts of data that are nowadays produced and exchanged in the sector. To this end, the book also describes some more the most popular Big Data, AI and Blockchain applications in the sector, including novel applications in the areas of Know Your Customer (KYC), Personalized Wealth Management and Asset Management, Portfolio Risk Assessment, as well as variety of novel Usage-based Insurance applications based on Internet-of-Things data. Most of the presented applications have been developed, deployed and validated in real-life digital finance settings in the context of the European Commission funded INFINITECH project, which is a flagship innovation initiative for Big Data and AI in digital finance. This book is ideal for researchers and practitioners in Big Data, AI, banking and digital finance

Analyzing user reviews of messaging Apps for competitive analysis

Dissertation presented as the partial requirement for obtaining a Master's degree in Data Science and Advanced Analytics, specialization in Data ScienceThe rise of various messaging apps has resulted in intensively fierce competition, and the era of Web 2.0 enables business managers to gain competitive intelligence from user-generated content (UGC). Text-mining UGC for competitive intelligence has been drawing great interest of researchers. However, relevant studies mostly focus on industries such as hospitality and products, and few studies applied such techniques to effectively perform competitive analysis for messaging apps. Here, we conducted a competitive analysis based on topic modeling and sentiment analysis by text-mining 27,479 user reviews of four iOS messaging apps, namely Messenger, WhatsApp, Signal and Telegram. The results show that the performance of topic modeling and sentiment analysis is encouraging, and that a combination of the extracted app aspect-based topics and the adjusted sentiment scores can effectively reveal meaningful competitive insights into user concerns, competitive strengths and weaknesses as well as changes of user sentiments over time. We anticipate that this study will not only advance the existing literature on competitive analysis using text mining techniques for messaging apps but also help existing players and new entrants in the market to sharpen their competitive edge by better understanding their user needs and the industry trends

Collaborative-demographic hybrid for financial: product recommendation

Internship Report presented as the partial requirement for obtaining a Master's degree in Data Science and Advanced AnalyticsDue to the increased availability of mature data mining and analysis technologies supporting CRM processes, several financial institutions are striving to leverage customer data and integrate insights regarding customer behaviour, needs, and preferences into their marketing approach. As decision support systems assisting marketing and commercial efforts, Recommender Systems applied to the financial domain have been gaining increased attention. This thesis studies a Collaborative- Demographic Hybrid Recommendation System, applied to the financial services sector, based on real data provided by a Portuguese private commercial bank. This work establishes a framework to support account managers’ advice on which financial product is most suitable for each of the bank’s corporate clients. The recommendation problem is further developed by conducting a performance comparison for both multi-output regression and multiclass classification prediction approaches. Experimental results indicate that multiclass architectures are better suited for the prediction task, outperforming alternative multi-output regression models on the evaluation metrics considered. Withal, multiclass Feed-Forward Neural Networks, combined with Recursive Feature Elimination, is identified as the topperforming algorithm, yielding a 10-fold cross-validated F1 Measure of 83.16%, and achieving corresponding values of Precision and Recall of 84.34%, and 85.29%, respectively. Overall, this study provides important contributions for positioning the bank’s commercial efforts around customers’ future requirements. By allowing for a better understanding of customers’ needs and preferences, the proposed Recommender allows for more personalized and targeted marketing contacts, leading to higher conversion rates, corporate profitability, and customer satisfaction and loyalty

Big Data and Artificial Intelligence in Digital Finance

This open access book presents how cutting-edge digital technologies like Big Data, Machine Learning, Artificial Intelligence (AI), and Blockchain are set to disrupt the financial sector. The book illustrates how recent advances in these technologies facilitate banks, FinTech, and financial institutions to collect, process, analyze, and fully leverage the very large amounts of data that are nowadays produced and exchanged in the sector. To this end, the book also describes some more the most popular Big Data, AI and Blockchain applications in the sector, including novel applications in the areas of Know Your Customer (KYC), Personalized Wealth Management and Asset Management, Portfolio Risk Assessment, as well as variety of novel Usage-based Insurance applications based on Internet-of-Things data. Most of the presented applications have been developed, deployed and validated in real-life digital finance settings in the context of the European Commission funded INFINITECH project, which is a flagship innovation initiative for Big Data and AI in digital finance. This book is ideal for researchers and practitioners in Big Data, AI, banking and digital finance

Quality of Information in Mobile Crowdsensing: Survey and Research Challenges

Smartphones have become the most pervasive devices in people's lives, and are clearly transforming the way we live and perceive technology. Today's smartphones benefit from almost ubiquitous Internet connectivity and come equipped with a plethora of inexpensive yet powerful embedded sensors, such as accelerometer, gyroscope, microphone, and camera. This unique combination has enabled revolutionary applications based on the mobile crowdsensing paradigm, such as real-time road traffic monitoring, air and noise pollution, crime control, and wildlife monitoring, just to name a few. Differently from prior sensing paradigms, humans are now the primary actors of the sensing process, since they become fundamental in retrieving reliable and up-to-date information about the event being monitored. As humans may behave unreliably or maliciously, assessing and guaranteeing Quality of Information (QoI) becomes more important than ever. In this paper, we provide a new framework for defining and enforcing the QoI in mobile crowdsensing, and analyze in depth the current state-of-the-art on the topic. We also outline novel research challenges, along with possible directions of future work.Comment: To appear in ACM Transactions on Sensor Networks (TOSN

Graph Mining for Cybersecurity: A Survey

The explosive growth of cyber attacks nowadays, such as malware, spam, and intrusions, caused severe consequences on society. Securing cyberspace has become an utmost concern for organizations and governments. Traditional Machine Learning (ML) based methods are extensively used in detecting cyber threats, but they hardly model the correlations between real-world cyber entities. In recent years, with the proliferation of graph mining techniques, many researchers investigated these techniques for capturing correlations between cyber entities and achieving high performance. It is imperative to summarize existing graph-based cybersecurity solutions to provide a guide for future studies. Therefore, as a key contribution of this paper, we provide a comprehensive review of graph mining for cybersecurity, including an overview of cybersecurity tasks, the typical graph mining techniques, and the general process of applying them to cybersecurity, as well as various solutions for different cybersecurity tasks. For each task, we probe into relevant methods and highlight the graph types, graph approaches, and task levels in their modeling. Furthermore, we collect open datasets and toolkits for graph-based cybersecurity. Finally, we outlook the potential directions of this field for future research