ERM Quarterly, Quarter 3, October 2016

In this issue • Support instruments in focus: innovative business transfer measures • Case in focus: Major overhaul in Polish mining sector • Case in focus: Planned Caterpillar closure at Gosselie

Virtual teams for new product development: an innovative experience for R&D engineers

New interaction tools such as internet allow companies to gain valuable input from research and development (R\&D) engineers via virtual teams. Consequently, engineers also get more expertise in diminutive time frames. Virtual R\&D teams present the key impetus to the technology acquisition process. The present knowledge-economy era is characterized by short product life-cycles. Virtual R&D teams may reduce time-to-market, make available a large pool of new product know-how and provide greater flexibilities, which are the key success factors in a competitive market. This comprehensive review contains almost 100 references and covers the recent literature with emphasis on the topic. The review has focused on authentic and reputed publications and extracts the results. This article presents the type of virtual teams and their main features and explains how virtual R&D team can play a prominent role in developing new products. The article is evolved future study guideline and also illustrates how to apply virtual interaction tools and integrate engineers into the innovation process. Management of virtual R&D teams in new product development (NPD) processes in an innovative, effective and efficient is of a high importance, but the issue has been poorly addressed in the previous studies. Findings show that virtual R&D team provides valuable input for new product development and R&D engineers are able to attain virtual experience

Virtual Teams for New Product Development – An Innovative Experience for R&D Engineers

New interaction tools such as internet allow companies to gain valuable input from research and development (R&D) engineers via virtual teams. Consequently, engineers also get more expertise in diminutive time frames. Virtual R&D teams present the key impetus to the technology acquisition process. The present knowledge-economy era is characterized by short product life-cycles. Virtual R&D teams may reduce time-to-market, make available a large pool of new product know-how and provide greater flexibilities, which are the key success factors in a competitive market. This comprehensive review contains almost 100 references and covers the recent literature with emphasis on the topic. The review has focused on authentic and reputed publications and extracts the results. This article presents the type of virtual teams and their main features and explains how virtual R&D team can play a prominent role in developing new products. The article is evolved future study guideline and also illustrates how to apply virtual interaction tools and integrate engineers into the innovation process. Management of virtual R&D teams in new product development (NPD) processes in an innovative, effective and efficient is of a high importance, but the issue has been poorly addressed in the previous studies. Findings show that virtual R&D team provides valuable input for new product development and R&D engineers are able to attain virtual experience.Virtual R&D Teams, New Product Development, Virtual Experience, R&D Engineers

Robot Mindreading and the Problem of Trust

This paper raises three questions regarding the attribution of beliefs, desires, and intentions to robots. The first one is whether humans in fact engage in robot mindreading. If they do, this raises a second question: does robot mindreading foster trust towards robots? Both of these questions are empirical, and I show that the available evidence is insufficient to answer them. Now, if we assume that the answer to both questions is affirmative, a third and more important question arises: should developers and engineers promote robot mindreading in view of their stated goal of enhancing transparency? My worry here is that by attempting to make robots more mind-readable, they are abandoning the project of understanding automatic decision processes. Features that enhance mind-readability are prone to make the factors that determine automatic decisions even more opaque than they already are. And current strategies to eliminate opacity do not enhance mind-readability. The last part of the paper discusses different ways to analyze this apparent trade-off and suggests that a possible solution must adopt tolerable degrees of opacity that depend on pragmatic factors connected to the level of trust required for the intended uses of the robot

Social aspects of place experience in nomadic work/life practices

This chapter examines the importance of “where” mobile work/life practices occur. By discussing excerpts of data collected through in-depth interviews with mobile professionals, we focus on the importance of place for mobility, and highlight the social character of place and the intrinsically social motivations of workers when making decisions regarding where to move. In order to show how the experience of mobility is grounded within place as a socially significant con- struct, we concentrate on three analytical themes: place as an essential component of social/collaborative work, place as expressive of organizational needs and characteristics, and place as facilitating a blending of work/life strategies and relationships

A New Look at Physical Layer Security, Caching, and Wireless Energy Harvesting for Heterogeneous Ultra-dense Networks

Heterogeneous ultra-dense networks enable ultra-high data rates and ultra-low latency through the use of dense sub-6 GHz and millimeter wave (mmWave) small cells with different antenna configurations. Existing work has widely studied spectral and energy efficiency in such networks and shown that high spectral and energy efficiency can be achieved. This article investigates the benefits of heterogeneous ultra-dense network architecture from the perspectives of three promising technologies, i.e., physical layer security, caching, and wireless energy harvesting, and provides enthusiastic outlook towards application of these technologies in heterogeneous ultra-dense networks. Based on the rationale of each technology, opportunities and challenges are identified to advance the research in this emerging network.Comment: Accepted to appear in IEEE Communications Magazin

Nurturing net generation graduates with global skills

The total enrolments in more than 20,000 universities and tertiary education providers around the world are in the range of 200 million students. One in five students are enrolled in technology related disciplines. Various surveys reiterate that only a fraction of graduates are suitable for careers in the world of hyper-connected economies and competitive businesses with supply chains spanning the world. Universities irrespective of where they are functioning are facing new challenges, opportunities and expectations. They are being assessed, benchmarked and compared frequently by third parties with considerable impact on reputation, student enrolments, and resources. Tertiary institutions are on the cusp of enrolling a Net generation of students, who have diverse learning aspirations and needs compared the earlier generations. The emerging scenario requires the tertiary education to be reimagined in terms of the way a) the students are developed to possess global skills and values, b) faculty members are prepared to inspire students, c) curriculum and pedagogy are tailored to the needs of 21st Century workplaces and jobs, d) scientific research and innovation are carried out, and e) entrepreneurship is facilitated at the universities. This manuscript is based on authors’ own experiences during the rise of world-class universities in Singapore, and close interactions with several tertiary institutions around the world. The reimagined higher education will enable future graduates to build liveable and resilient societie

SME Development in Malaysia: Domestic and Global Challenges

The primary objectives of this paper are to analyze and discuss the development of Malaysian SMEs and their role, as well as various contributions, in the national economy. The paper goes further by reviewing extant literature to identify the major challenges facing this sector in Malaysia as well as government policies aimed at the development of SMEs. We find that, while the government has implemented many programs to strengthen the performance of SMEs in the economy, Malaysian SMEs still face many challenges, both domestic and external, which could hinder their resilience and competitiveness. A number of strategies which could assist them to access new markets, increase their revenues and expand their customer bases are identified.Malaysian economy, Malaysian SMEs, government assistance programs

E Is for Everyone: The Case for Inclusive Game Design

Part of the Volume on the Ecology of Games: Connecting Youth, Games, and Learning In this chapter I examine the accessibility of today's games, or rather the lack of. Even common medical conditions such as arthritis, repetitive stress injuries, and diminished vision may prevent individuals from playing today's top software titles, not to speak of the barriers that these titles pose to the blind, deaf, and immobile. The clearest and most disheartening manifestation can be found when examining the special-needs sector. There we find children who cannot partake in their most coveted play activities, due to inconsiderate (and therefore inflexible) game design. I chose this sector to both define the problem and explore its solutions. Written from the perspective of a designer, the chapter first describes the lack-of-play and its residual impact as perceived in a school that caters to over 200 children with special needs. In an attempt to create the "ultimate-accessible" game, I demonstrate how games can be designed to be intrinsically accessible while retaining their original playability. Lastly, I show how normalization-of-play may improve upon the social, educational, and therapeutic aspects of the children's daily lives. Tying this fringe-case with the grander ecology of games, I discusses how better accessibility may encourage more people to enjoy games -- be they gamers, students, or patients