Exploring Latent Semantic Factors to Find Useful Product Reviews

Online reviews provided by consumers are a valuable asset for e-Commerce platforms, influencing potential consumers in making purchasing decisions. However, these reviews are of varying quality, with the useful ones buried deep within a heap of non-informative reviews. In this work, we attempt to automatically identify review quality in terms of its helpfulness to the end consumers. In contrast to previous works in this domain exploiting a variety of syntactic and community-level features, we delve deep into the semantics of reviews as to what makes them useful, providing interpretable explanation for the same. We identify a set of consistency and semantic factors, all from the text, ratings, and timestamps of user-generated reviews, making our approach generalizable across all communities and domains. We explore review semantics in terms of several latent factors like the expertise of its author, his judgment about the fine-grained facets of the underlying product, and his writing style. These are cast into a Hidden Markov Model -- Latent Dirichlet Allocation (HMM-LDA) based model to jointly infer: (i) reviewer expertise, (ii) item facets, and (iii) review helpfulness. Large-scale experiments on five real-world datasets from Amazon show significant improvement over state-of-the-art baselines in predicting and ranking useful reviews

Relational social recommendation: Application to the academic domain

This paper outlines RSR, a relational social recommendation approach applied to a social graph comprised of relational entity profiles. RSR uses information extraction and learning methods to obtain relational facts about persons of interest from the Web, and generates an associative entity-relation social network from their extracted personal profiles. As a case study, we consider the task of peer recommendation at scientific conferences. Given a social graph of scholars, RSR employs graph similarity measures to rank conference participants by their relatedness to a user. Unlike other recommender systems that perform social rankings, RSR provides the user with detailed supporting explanations in the form of relational connecting paths. In a set of user studies, we collected feedbacks from participants onsite of scientific conferences, pertaining to RSR quality of recommendations and explanations. The feedbacks indicate that users appreciate and benefit from RSR explainability features. The feedbacks further indicate on recommendation serendipity using RSR, having it recommend persons of interest who are not apriori known to the user, oftentimes exposing surprising inter-personal associations. Finally, we outline and assess potential gains in recommendation relevance and serendipity using path-based relational learning within RSR

A context aware recommender system for tourism with ambient intelligence

Recommender system (RS) holds a significant place in the area of the tourism sector. The major factor of trip planning is selecting relevant Points of Interest (PoI) from tourism domain. The RS system supposed to collect information from user behaviors, personality, preferences and other contextual information. This work is mainly focused on user’s personality, preferences and analyzing user psychological traits. The work is intended to improve the user profile modeling, exposing relationship between user personality and PoI categories and find the solution in constraint satisfaction programming (CSP). It is proposed the architecture according to ambient intelligence perspective to allow the best possible tourist place to the end-user. The key development of this RS is representing the model in CSP and optimizing the problem. We implemented our system in Minizinc solver with domain restrictions represented by user preferences. The CSP allowed user preferences to guide the system toward finding the optimal solutions; RESUMO O sistema de recomendação (RS) detém um lugar significativo na área do sector do turismo. O principal fator do planeamento de viagens é selecionar pontos de interesse relevantes (PoI) do domínio do turismo. O sistema de recomendação (SR) deve recolher informações de comportamentos, personalidade, preferências e outras informações contextuais do utilizador. Este trabalho centra-se principalmente na personalidade, preferências do utilizador e na análise de traços fisiológicos do utilizador. O trabalho tem como objetivo melhorar a modelação do perfil do utilizador, expondo a relação entre a personalidade deste e as categorias dos POI, assim como encontrar uma solução com programação por restrições (CSP). Propõe-se a arquitetura de acordo com a perspetiva do ambiente inteligente para conseguir o melhor lugar turístico possível para o utilizador final. A principal contribuição deste SR é representar o modelo como CSP e tratá-lo como problema de otimização. Implementámos o nosso sistema com o solucionador em Minizinc com restrições de domínio representadas pelas preferências dos utilizadores. O CSP permitiu que as preferências dos utilizadores guiassem o sistema para encontrar as soluções ideais

From Query-By-Keyword to Query-By-Example: LinkedIn Talent Search Approach

One key challenge in talent search is to translate complex criteria of a hiring position into a search query, while it is relatively easy for a searcher to list examples of suitable candidates for a given position. To improve search efficiency, we propose the next generation of talent search at LinkedIn, also referred to as Search By Ideal Candidates. In this system, a searcher provides one or several ideal candidates as the input to hire for a given position. The system then generates a query based on the ideal candidates and uses it to retrieve and rank results. Shifting from the traditional Query-By-Keyword to this new Query-By-Example system poses a number of challenges: How to generate a query that best describes the candidates? When moving to a completely different paradigm, how does one leverage previous product logs to learn ranking models and/or evaluate the new system with no existing usage logs? Finally, given the different nature between the two search paradigms, the ranking features typically used for Query-By-Keyword systems might not be optimal for Query-By-Example. This paper describes our approach to solving these challenges. We present experimental results confirming the effectiveness of the proposed solution, particularly on query building and search ranking tasks. As of writing this paper, the new system has been available to all LinkedIn members

Rule-based User Characteristics Acquisition from Logs with Semantics for Personalized Web-Based Systems

Personalization of web-based information systems based on specialized user models has become more important in order to preserve the effectiveness of their use as the amount of available content increases. We describe a user modeling approach based on automated acquisition of user behaviour and its successive rule-based evaluation and transformation into an ontological user model. We stress reusability and flexibility by introducing a novel approach to logging, which preserves the semantics of logged events. The successive analysis is driven by specialized rules, which map usage patterns to knowledge about users, stored in an ontology-based user model. We evaluate our approach via a case study using an enhanced faceted browser, which provides personalized navigation support and recommendation

Recommender Systems

The ongoing rapid expansion of the Internet greatly increases the necessity of effective recommender systems for filtering the abundant information. Extensive research for recommender systems is conducted by a broad range of communities including social and computer scientists, physicists, and interdisciplinary researchers. Despite substantial theoretical and practical achievements, unification and comparison of different approaches are lacking, which impedes further advances. In this article, we review recent developments in recommender systems and discuss the major challenges. We compare and evaluate available algorithms and examine their roles in the future developments. In addition to algorithms, physical aspects are described to illustrate macroscopic behavior of recommender systems. Potential impacts and future directions are discussed. We emphasize that recommendation has a great scientific depth and combines diverse research fields which makes it of interests for physicists as well as interdisciplinary researchers.Comment: 97 pages, 20 figures (To appear in Physics Reports