272 research outputs found

    Multidisciplinary perspectives on Artificial Intelligence and the law

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    This open access book presents an interdisciplinary, multi-authored, edited collection of chapters on Artificial Intelligence (‘AI’) and the Law. AI technology has come to play a central role in the modern data economy. Through a combination of increased computing power, the growing availability of data and the advancement of algorithms, AI has now become an umbrella term for some of the most transformational technological breakthroughs of this age. The importance of AI stems from both the opportunities that it offers and the challenges that it entails. While AI applications hold the promise of economic growth and efficiency gains, they also create significant risks and uncertainty. The potential and perils of AI have thus come to dominate modern discussions of technology and ethics – and although AI was initially allowed to largely develop without guidelines or rules, few would deny that the law is set to play a fundamental role in shaping the future of AI. As the debate over AI is far from over, the need for rigorous analysis has never been greater. This book thus brings together contributors from different fields and backgrounds to explore how the law might provide answers to some of the most pressing questions raised by AI. An outcome of the Católica Research Centre for the Future of Law and its interdisciplinary working group on Law and Artificial Intelligence, it includes contributions by leading scholars in the fields of technology, ethics and the law.info:eu-repo/semantics/publishedVersio

    La traduzione specializzata all’opera per una piccola impresa in espansione: la mia esperienza di internazionalizzazione in cinese di Bioretics© S.r.l.

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    Global markets are currently immersed in two all-encompassing and unstoppable processes: internationalization and globalization. While the former pushes companies to look beyond the borders of their country of origin to forge relationships with foreign trading partners, the latter fosters the standardization in all countries, by reducing spatiotemporal distances and breaking down geographical, political, economic and socio-cultural barriers. In recent decades, another domain has appeared to propel these unifying drives: Artificial Intelligence, together with its high technologies aiming to implement human cognitive abilities in machinery. The “Language Toolkit – Le lingue straniere al servizio dell’internazionalizzazione dell’impresa” project, promoted by the Department of Interpreting and Translation (ForlĂŹ Campus) in collaboration with the Romagna Chamber of Commerce (ForlĂŹ-Cesena and Rimini), seeks to help Italian SMEs make their way into the global market. It is precisely within this project that this dissertation has been conceived. Indeed, its purpose is to present the translation and localization project from English into Chinese of a series of texts produced by Bioretics© S.r.l.: an investor deck, the company website and part of the installation and use manual of the Aliquis© framework software, its flagship product. This dissertation is structured as follows: Chapter 1 presents the project and the company in detail; Chapter 2 outlines the internationalization and globalization processes and the Artificial Intelligence market both in Italy and in China; Chapter 3 provides the theoretical foundations for every aspect related to Specialized Translation, including website localization; Chapter 4 describes the resources and tools used to perform the translations; Chapter 5 proposes an analysis of the source texts; Chapter 6 is a commentary on translation strategies and choices

    Current Challenges in the Application of Algorithms in Multi-institutional Clinical Settings

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    The Coronavirus disease pandemic has highlighted the importance of artificial intelligence in multi-institutional clinical settings. Particularly in situations where the healthcare system is overloaded, and a lot of data is generated, artificial intelligence has great potential to provide automated solutions and to unlock the untapped potential of acquired data. This includes the areas of care, logistics, and diagnosis. For example, automated decision support applications could tremendously help physicians in their daily clinical routine. Especially in radiology and oncology, the exponential growth of imaging data, triggered by a rising number of patients, leads to a permanent overload of the healthcare system, making the use of artificial intelligence inevitable. However, the efficient and advantageous application of artificial intelligence in multi-institutional clinical settings faces several challenges, such as accountability and regulation hurdles, implementation challenges, and fairness considerations. This work focuses on the implementation challenges, which include the following questions: How to ensure well-curated and standardized data, how do algorithms from other domains perform on multi-institutional medical datasets, and how to train more robust and generalizable models? Also, questions of how to interpret results and whether there exist correlations between the performance of the models and the characteristics of the underlying data are part of the work. Therefore, besides presenting a technical solution for manual data annotation and tagging for medical images, a real-world federated learning implementation for image segmentation is introduced. Experiments on a multi-institutional prostate magnetic resonance imaging dataset showcase that models trained by federated learning can achieve similar performance to training on pooled data. Furthermore, Natural Language Processing algorithms with the tasks of semantic textual similarity, text classification, and text summarization are applied to multi-institutional, structured and free-text, oncology reports. The results show that performance gains are achieved by customizing state-of-the-art algorithms to the peculiarities of the medical datasets, such as the occurrence of medications, numbers, or dates. In addition, performance influences are observed depending on the characteristics of the data, such as lexical complexity. The generated results, human baselines, and retrospective human evaluations demonstrate that artificial intelligence algorithms have great potential for use in clinical settings. However, due to the difficulty of processing domain-specific data, there still exists a performance gap between the algorithms and the medical experts. In the future, it is therefore essential to improve the interoperability and standardization of data, as well as to continue working on algorithms to perform well on medical, possibly, domain-shifted data from multiple clinical centers

    Quantum computing for finance

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    Quantum computers are expected to surpass the computational capabilities of classical computers and have a transformative impact on numerous industry sectors. We present a comprehensive summary of the state of the art of quantum computing for financial applications, with particular emphasis on stochastic modeling, optimization, and machine learning. This Review is aimed at physicists, so it outlines the classical techniques used by the financial industry and discusses the potential advantages and limitations of quantum techniques. Finally, we look at the challenges that physicists could help tackle

    A review of natural language processing in contact centre automation

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    Contact centres have been highly valued by organizations for a long time. However, the COVID-19 pandemic has highlighted their critical importance in ensuring business continuity, economic activity, and quality customer support. The pandemic has led to an increase in customer inquiries related to payment extensions, cancellations, and stock inquiries, each with varying degrees of urgency. To address this challenge, organizations have taken the opportunity to re-evaluate the function of contact centres and explore innovative solutions. Next-generation platforms that incorporate machine learning techniques and natural language processing, such as self-service voice portals and chatbots, are being implemented to enhance customer service. These platforms offer robust features that equip customer agents with the necessary tools to provide exceptional customer support. Through an extensive review of existing literature, this paper aims to uncover research gaps and explore the advantages of transitioning to a contact centre that utilizes natural language solutions as the norm. Additionally, we will examine the major challenges faced by contact centre organizations and offer reco

    Large Data-to-Text Generation

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    This thesis presents a domain-driven approach to sports game summarization, a specific instance of large data-to-text generation (DTG). We first address the data fidelity issue in the Rotowire dataset by supplementing existing input records and demonstrating larger relative improvements compared to previously proposed purification schemes. As this method further increases the total number of input records, we alternatively formulate this problem as a multimodal problem (i.e. visual data-to-text), discussing potential advantages over purely textual approaches and studying its effectiveness for future expansion. We work exclusively with pre-trained end-to-end transformers throughout, allowing us to evaluate the efficacy of sparse attention and multimodal encoder-decoders in DTG and providing appropriate benchmarks for future work. To automatically evaluate the statistical correctness of generated summaries, we also extend prior work on automatic relation extraction and build an updated pipeline that incorporates low amounts of human-annotated data which are quickly inflated via data augmentation. By formulating this in a ”text-to-text” fashion, we are able to take advantage of LLMs and achieve significantly higher precision and recall than previous methods while tracking three times the number of unique relations. Our updated models are more consistent and reliable by incorporating human-verified data partitions into the training and evaluation process

    The text classification pipeline: Starting shallow, going deeper

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    An increasingly relevant and crucial subfield of Natural Language Processing (NLP), tackled in this PhD thesis from a computer science and engineering perspective, is the Text Classification (TC). Also in this field, the exceptional success of deep learning has sparked a boom over the past ten years. Text retrieval and categorization, information extraction and summarization all rely heavily on TC. The literature has presented numerous datasets, models, and evaluation criteria. Even if languages as Arabic, Chinese, Hindi and others are employed in several works, from a computer science perspective the most used and referred language in the literature concerning TC is English. This is also the language mainly referenced in the rest of this PhD thesis. Even if numerous machine learning techniques have shown outstanding results, the classifier effectiveness depends on the capability to comprehend intricate relations and non-linear correlations in texts. In order to achieve this level of understanding, it is necessary to pay attention not only to the architecture of a model but also to other stages of the TC pipeline. In an NLP framework, a range of text representation techniques and model designs have emerged, including the large language models. These models are capable of turning massive amounts of text into useful vector representations that effectively capture semantically significant information. The fact that this field has been investigated by numerous communities, including data mining, linguistics, and information retrieval, is an aspect of crucial interest. These communities frequently have some overlap, but are mostly separate and do their research on their own. Bringing researchers from other groups together to improve the multidisciplinary comprehension of this field is one of the objectives of this dissertation. Additionally, this dissertation makes an effort to examine text mining from both a traditional and modern perspective. This thesis covers the whole TC pipeline in detail. However, the main contribution is to investigate the impact of every element in the TC pipeline to evaluate the impact on the final performance of a TC model. It is discussed the TC pipeline, including the traditional and the most recent deep learning-based models. This pipeline consists of State-Of-The-Art (SOTA) datasets used in the literature as benchmark, text preprocessing, text representation, machine learning models for TC, evaluation metrics and current SOTA results. In each chapter of this dissertation, I go over each of these steps, covering both the technical advancements and my most significant and recent findings while performing experiments and introducing novel models. The advantages and disadvantages of various options are also listed, along with a thorough comparison of the various approaches. At the end of each chapter, there are my contributions with experimental evaluations and discussions on the results that I have obtained during my three years PhD course. The experiments and the analysis related to each chapter (i.e., each element of the TC pipeline) are the main contributions that I provide, extending the basic knowledge of a regular survey on the matter of TC.An increasingly relevant and crucial subfield of Natural Language Processing (NLP), tackled in this PhD thesis from a computer science and engineering perspective, is the Text Classification (TC). Also in this field, the exceptional success of deep learning has sparked a boom over the past ten years. Text retrieval and categorization, information extraction and summarization all rely heavily on TC. The literature has presented numerous datasets, models, and evaluation criteria. Even if languages as Arabic, Chinese, Hindi and others are employed in several works, from a computer science perspective the most used and referred language in the literature concerning TC is English. This is also the language mainly referenced in the rest of this PhD thesis. Even if numerous machine learning techniques have shown outstanding results, the classifier effectiveness depends on the capability to comprehend intricate relations and non-linear correlations in texts. In order to achieve this level of understanding, it is necessary to pay attention not only to the architecture of a model but also to other stages of the TC pipeline. In an NLP framework, a range of text representation techniques and model designs have emerged, including the large language models. These models are capable of turning massive amounts of text into useful vector representations that effectively capture semantically significant information. The fact that this field has been investigated by numerous communities, including data mining, linguistics, and information retrieval, is an aspect of crucial interest. These communities frequently have some overlap, but are mostly separate and do their research on their own. Bringing researchers from other groups together to improve the multidisciplinary comprehension of this field is one of the objectives of this dissertation. Additionally, this dissertation makes an effort to examine text mining from both a traditional and modern perspective. This thesis covers the whole TC pipeline in detail. However, the main contribution is to investigate the impact of every element in the TC pipeline to evaluate the impact on the final performance of a TC model. It is discussed the TC pipeline, including the traditional and the most recent deep learning-based models. This pipeline consists of State-Of-The-Art (SOTA) datasets used in the literature as benchmark, text preprocessing, text representation, machine learning models for TC, evaluation metrics and current SOTA results. In each chapter of this dissertation, I go over each of these steps, covering both the technical advancements and my most significant and recent findings while performing experiments and introducing novel models. The advantages and disadvantages of various options are also listed, along with a thorough comparison of the various approaches. At the end of each chapter, there are my contributions with experimental evaluations and discussions on the results that I have obtained during my three years PhD course. The experiments and the analysis related to each chapter (i.e., each element of the TC pipeline) are the main contributions that I provide, extending the basic knowledge of a regular survey on the matter of TC

    k-Means

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    Sentiment analysis in context: Investigating the use of BERT and other techniques for ChatBot improvement

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    openIn an increasingly digitized world, where large amounts of data are generated daily, its efficient analysis has become more and more stringent. Natural Language Processing (NLP) offers a solution by exploiting the power of artificial intelligence to process texts, to understand their content and to perform specific tasks. The thesis is based on an internship at Pat Srl, a company devoted to create solutions to support digital innovation, process automation, and service quality with the ultimate goal of improving leadership and customer satisfaction. The primary objective of this thesis is to develop a sentiment analysis model in order to improve the customer experience for clients using the ChatBot system created by the company itself. This task has gained significant attention in recent years as it can be applied to different fields, including social media monitoring, market research, brand monitoring or customer experience and feedback analysis. Following a careful analysis of the available data, a comprehensive evaluation of various models was conducted. Notably, BERT, a large language model that has provided promising results in several NLP tasks, emerged among all. Different approaches utilizing the BERT models were explored, such as the fine-tuning modality or the architectural structure. Moreover, some preprocessing steps of the data were emphasized and studied, due to the particular nature of the sentiment analysis task. During the course of the internship, the dataset underwent revisions aimed to mitigate the problem of inaccurate predictions. Additionally, techniques for data balancing were tested and evaluated, enhancing the overall quality of the analysis. Another important aspect of this project involved the deployment of the model. In a business environment, it is essential to carefully consider and balance resources before transitioning to production. The model distribution was carried out using specific tools, such as Docker and Kubernetes. These specialized technologies played a pivotal role in ensuring efficient and seamless deployment.In an increasingly digitized world, where large amounts of data are generated daily, its efficient analysis has become more and more stringent. Natural Language Processing (NLP) offers a solution by exploiting the power of artificial intelligence to process texts, to understand their content and to perform specific tasks. The thesis is based on an internship at Pat Srl, a company devoted to create solutions to support digital innovation, process automation, and service quality with the ultimate goal of improving leadership and customer satisfaction. The primary objective of this thesis is to develop a sentiment analysis model in order to improve the customer experience for clients using the ChatBot system created by the company itself. This task has gained significant attention in recent years as it can be applied to different fields, including social media monitoring, market research, brand monitoring or customer experience and feedback analysis. Following a careful analysis of the available data, a comprehensive evaluation of various models was conducted. Notably, BERT, a large language model that has provided promising results in several NLP tasks, emerged among all. Different approaches utilizing the BERT models were explored, such as the fine-tuning modality or the architectural structure. Moreover, some preprocessing steps of the data were emphasized and studied, due to the particular nature of the sentiment analysis task. During the course of the internship, the dataset underwent revisions aimed to mitigate the problem of inaccurate predictions. Additionally, techniques for data balancing were tested and evaluated, enhancing the overall quality of the analysis. Another important aspect of this project involved the deployment of the model. In a business environment, it is essential to carefully consider and balance resources before transitioning to production. The model distribution was carried out using specific tools, such as Docker and Kubernetes. These specialized technologies played a pivotal role in ensuring efficient and seamless deployment
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