Exploring the Behavior of Highly Effective CIOs Using Video Analysis

Although recently several studies have addressed the required skills of effective CIOs, little is known of the actual behavior successful CIOs. In this study, we explore the behavior of highly effective CIOs by video-recording CIOs at work. The two CIOs videotaped were nominated as CIO of the year. We analyze the data in an innovative and systematic way by developing and using a behavioral leadership coding scheme. The analysis indicates that highly effective CIOs are good listeners. They also often verify previously made agreements; structure the conversation; and provide subordinates with factual information. We also compare the behavior of the highly effective CIOs to a sample of 25 highly effective middle managers. Whereas the CIOs spend little time defending themselves against their subordinates and are mostly involved in steering, middle-managers spend much more time defending themselves and show more support for their subordinates. We conclude that our new video observation-and-coding method is viable to analyze and better understand the behavior of CIOs

Mobile Technology Deployment Strategies for Improving the Quality of Healthcare

Ineffective deployment of mobile technology jeopardizes healthcare quality, cost control, and access, resulting in healthcare organizations losing customers and revenue. A multiple case study was conducted to explore the strategies that chief information officers (CIOs) used for the effective deployment of mobile technology in healthcare organizations. The study population consisted of 3 healthcare CIOs and 2 healthcare information technology consultants who have experience in deploying mobile technology in a healthcare organization in the United States. The conceptual framework that grounded the study was Wallace and Iyer\u27s health information technology value hierarchy. Data were collected using semistructured interviews and document reviews, followed by within-case and cross-case analyses for triangulation and data saturation. Key themes that emerged from data analysis included the application of disruptive technology in healthcare, ownership and management of mobile health equipment, and cybersecurity. The healthcare CIOs and consultants emphasized their concern about the lack of cybersecurity in mobile technology. CIOs were reluctant to deploy the bring-your-own-device strategy in their organizations. The implications of this study for positive social change include the potential for healthcare CIOs to emphasize the business practice of supporting healthcare providers in using secure mobile equipment deployment strategies to provide enhanced care, safety, peace of mind, convenience, and ease of access to patients while controlling costs

CIO Leadership Characteristics and Styles

Although studies targeting CIO’s leadership characteristics are numerous, studies examining CIOs’ leadership styles are scarce. Today’s CIOs are often members of the firm’s C-level executive team with a wide range of leadership capabilities and characteristics that are not much different from those of the CEOs. What, then, are the characteristics and leadership styles for those CIOs? This literature review study attempts to answer those two questions by examining prior research on these topics. First, we examine prior literature identifying all studied characteristics and then, propose four categories to group them into meaningful sets. Second, we identify what leadership styles are used by researchers. And while the general leadership field has been evolving over the past twenty years shifting its focus and introducing new leadership styles, CIOs\u27 leadership research is still entrapped in the old school of thinking. Consequently, we intend to stimulate new thinking about studying CIOs’ characteristics and styles

Feeling crowded yet?: Crowd simulations for VR

With advances in virtual reality technology and its multiple applications, the need for believable, immersive virtual environments is increasing. Even though current computer graphics methods allow us to develop highly realistic virtual worlds, the main element failing to enhance presence is autonomous groups of human inhabitants. A great number of crowd simulation techniques have emerged in the last decade, but critical details in the crowd's movements and appearance do not meet the standards necessary to convince VR participants that they are present in a real crowd. In this paper, we review recent advances in the creation of immersive virtual crowds and discuss areas that require further work to turn these simulations into more fully immersive and believable experiences.Peer ReviewedPostprint (author's final draft

IT Stereotyping and the CEO-CIO Headlock

In addition to running organizational systems, Chief Information Officers (CIOs) are increasingly expected to embrace a broader role in their organizations by driving innovation and being key strategic partners to the CEO and other members of the C-level team. Their ability to fulfill this challenging role, however, is inhibited by the existence (and influence) of IT stereotypes. When CEOs harbor these stereotypes, they tend to treat the CIO as a “last among equals” and relegate the CIO to a supporting role thus denying a strategic opportunity for IT. This research develops a means of assessing the IT stereotypes and their strength and examines their impact on the role of IT within the organization. This study will introduce a novel theoretical approach to the understanding of the relationship between the IT organization and the rest of the business. Implications for theory and practice are presented

The World IT Project: History, Trials, Tribulations, Lessons, and Recommendations

We conceived The World IT Project, the largest study of its kind in the IS field, more than a decade ago. This ambitious mega project with an enormous global scale was formally launched in 2013 and is expected to finish by 2017. Major publications on the project should appear through 2019. The project responded to the pervasive bias in IS research towards American and Western views. What IS research glaringly lacks is a global view that tries to understand the major IS issues in the world in the context of unique cultural, economic, political, religious, and societal environments. The World IT Project captures the organizational, technological, and individual issues of IT employees across the world and relates them to cultural and organizational factors. This first major paper provides the project’s objectives and history, its general framework, governance, important decision points, and recommendations for future researchers based on lessons learned. Ultimately, we hope to provide a world view of IT issues that will be relevant to stakeholders at the firm, national, and international levels. We also invite scholars to send their recommendations for analyzing and writing papers using our vast database

Mindful Organizing for the CIO: Towards a Conceptual Model for Transformational Leadership

Considered invaluable to corporate entities, CIOs are relied upon for the strategic oversight of technological infrastructure as well as the articulation of a business case for IT resources. How can CIOs prepare for and respond to dynamic, and often uncertain changes, which challenge organizational resources, processes, and strategies? Research continues to indicate that technological transformation and integration of newer, faster IT capabilities have become a critical focus for the CIO. Extant literature on mindfulness suggests that mindful organizing (MO) can facilitate and enhance the effectiveness of strategic level decision makers. Integrating insights from MO, we present and analyze the literature to build an action orientated framework to support the CIO in leveraging the dynamic capabilities under his/her purview. Our objective is to examine key attributes of mindful organizing which are especially critical to building a level of awareness that cultivates an environment for reliability under transformational leaders

How Can You Verify that I Am Using AI? Complementary Frameworks for Describing and Evaluating AI-Based Digital Agents in their Usage Contexts

This essay explains complementary frameworks for understanding and managing AI in usage contexts. In contrast with broad generalizations about the nature and impact of AI, those frameworks focus on specific AI-based digital agents used by people and/or machines performing purposeful activities in business, home, or societal environments. The agent responsibility (AR) framework helps in describing roles and responsibilities of specific AI-based digital agents in their usage contexts. The agent evaluation (AE) framework identifies six criteria that different stakeholders might use for evaluating AI-based digital agents

Developments in Practice VI: Riding the Wave: Discovering the Value of P2P Technologies

Peer-to-peer (P2P) gurus suggest that inexpensive computing power, bandwidth, and storage will enable radically new enterprise forms that are driven by the distribution of interactive computing power more or less equally through the enterprise. Based on the capabilities of the Internet (as opposed to the web), which forms a vast network of computers that can be linked in many different ways, P2P has been called a third age in Internet time and the next logical evolution of the Internet . While such predictions may be somewhat hyper-optimistic, the speed with which this technology already spread from underground to mainstream is remarkable. Whether they like it or not, companies will soon need to determine how they are going to deal with P2P, just as they did with other major technology shifts (e.g., PCs, e-commerce). This paper is designed to help researchers and managers understand the challenges P2P technology poses for CIOs and organizations. It first gives an overview of these technologies, including their current status, probable applications and the opportunities and challenges involved in using them. Then, it discusses the strategic potential of P2P for organizations and explores some of the areas in which P2P could have a significant impact on how business and IT functions work. It concludes with some advice to CIOs about how to begin integrating P2P into their organization and some suggestions for researching the impacts of this technology on business

ERP implementation methodologies and frameworks: a literature review

Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history